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Horne Kia

Gilbert, AZ

4.7
725 Reviews

1465 E Motorplex Loop

Gilbert, AZ

85297

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725 Reviews of Horne Kia

May 13, 2018

Best new car buying experience ever Thank you Barbara for your elite professionalism and courtesy twords my time, you made this is most plesant car buying experience one could ask for! More

by Coolguy48457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
May 12, 2018

Best dealership, and employees around. I love these guys at Horne Kia. Barb and Josh are awesome, I won't buy anywhere else. I hate dealing with pushy sales people. Thank you again guys, yo More

by Bobbyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Bauman, Barbara Bloss
May 12, 2018

Good Experience at Horne Kia We just purchased Our 2nd vehicle from Horne Kia . I had a good experience the First time I purchased a vehicle, which is why I went back. It was an More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
May 12, 2018

Outstanding Experience I wasn't planning on trading in my van until I saw the deal Horne Kia offered my daughter. Three weeks later, lots of research on line, test drives a More

by Lindaloveskia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Koehn
May 14, 2018 -

Horne Kia responded

Hi, Lindaloveskia! Thanks so much for taking the time to let us know how we are doing. Phil is truly a dedicated to his customer service & client experience, we are happy to hear it is apparent! Congratulations on your new vehicle and please let us know if we, or Phil, can be of any future assistance. Thanks so much! Happy driving!

May 11, 2018

Outstanding Custmer Service I had the pleasure to meet Chris and with his open handed friendship and his hardworking dedication to get me into a Optima was amazing. Hands down on More

by Mallen2318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Smith
May 11, 2018 -

Horne Kia responded

Hi, Mallen2318! Thanks so much for taking the time to let us know about your visit with us! Chris is an amazing sales professional and one of our hardest working team members! We are happy to hear it was apparent in your visit and you were able to get into the Optima of your dreams. Congratulations on your new purchase, let us (or Chris!) know if we can be of any further assistance. Happy driving!

May 07, 2018

High expectations deflated I had bought another car from Horne Kia before and had high expectations from them and would have recommended them BEFORE this trip. When I was ready More

by cpsavage76
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barbara Bloss, Roxana Fador, Tony Hernandez
May 11, 2018 -

Horne Kia responded

Hi cpsavage76, I am sorry to hear you had a negative experience with us here at Horne Kia. Unfortunately, it is our company policy not to do dealer trades. However, I understand that you did not want miles on the vehicle. Even if we did accept a dealer trade, the vehicle we would acquire would always have some variation of mileage. We did have the vehicles with your desired specifications, but unfortunately, they have been used as company demos and had acquired over 100 miles. We did try to show you vehicles that were close to your preferences with zero mileage, but unfortunately, we did not have exactly what you were looking for. We apologize for the inconvenience and hope in the future we may be able to earn back your business. Please give me a call directly at (602) 290-1501 to discuss if there is anything we can do on our end to remedy your visit with us. Thank you, Kylor Messmer Internet Director

May 05, 2018

Great Service! Fantastic service. Roxanna was wonderful and she made buying a car easy and stress free. She helped get us down to the price we wanted right away! More

by heather lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxana Fador
May 05, 2018

experiences A i have worked with barbara bloss since she started with kia my experiences working with her has been absolutely wonderful. I am not easy to deal More

by 9999t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Service Consultant, Barbara Bloss
May 05, 2018

AMAZING!! Barbra was absolutely amazing!! She made the car buying process so easy!! She is so friendly and personable and I will recommend her to anyone looking More

by kailin2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
May 07, 2018 -

Horne Kia responded

Hi, Kailin2016! Thanks so much for taking the time to leave us a review! We are so happy to hear Barb was able to assist you in your purchasing process and the experience was wonderful! We look forward to earning your business for the years to come and cannot wait to share your kind words with Barb! Congratulations on your purchase & thanks again!

May 03, 2018

Kia optima Barbara is the best. This is my second car with her and each time she has made sure I got a car that i liked and the best fit for me. Her customer s More

by Cowboys1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Bloss
May 05, 2018 -

Horne Kia responded

Hi, Cowboys1! Thanks for taking the time to leave us a review! Barb loves her customers and we are happy to see the feeling is mutual! We cannot wait to share your kind words with her and look forward to your next visit with us. Congratulations on your new vehicle, happy driving!

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