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House Chevrolet Cadillac - Service Center

Owatonna, MN

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588 Reviews

588 Reviews of House Chevrolet Cadillac - Service Center

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October 06, 2021

Great people! Great service! Very accommodating! Thank you for getting us in so quickly. Would highly recommend the service center to others. More

by DMARREEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Landon Golombeski, Kayla Fincher
Oct 08, 2021 -

House Chevrolet Cadillac responded

We cannot thank you enough for your wonderful review of House Chevrolet Buick Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The House Chevrolet Buick Cadillac Team

September 29, 2021

Willing to work with you. Got me in short notice and took care of me! Flexible and easy process! More

by N.BATTENFELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Sep 29, 2021 -

House Chevrolet Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The House Chevrolet Buick Cadillac Team

September 23, 2021

They listened to my concerns, they believe they found the problem they wanted to keep the car an extra day and again asked me if I needed a loaner but I didn't. No complaints! More

by rrljj2806
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Sep 24, 2021 -

House Chevrolet Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The House Chevrolet Buick Cadillac Team

September 20, 2021

Service department is great and so easy in & out in no time . Friendly staff and great facilities More

by Joe.moravec924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonny Andersen, Kayla Fincher
Sep 21, 2021 -

House Chevrolet Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, The House Chevrolet Buick Cadillac Team

September 19, 2021

The woman who helped us in the service department was absolutely amazing! She went over and above to make sure I was informed as to the progress with the repair and to make sure I was happy with the serv More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Sep 20, 2021 -

House Chevrolet Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The House Chevrolet Buick Cadillac Team

September 17, 2021

The service was completed in less time than was promised and all the people were very courteous. More

by TOKLED47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Sep 17, 2021 -

House Chevrolet Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The House Chevrolet Buick Cadillac Team

September 15, 2021

The airbag recall took almost 45 minutes longer than estimated. The other part of this was during the inspection an exhaust leak was mentioned on the paperwork- but not discussed with me by the service More

by CRAIGRAPPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kayla Fincher
Sep 15, 2021 -

House Chevrolet Cadillac responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The House Chevrolet Buick Cadillac Team

September 10, 2021

We were treated so well, and were kept informed of every step of the repair. Even tho we had to be towed, was great experience. More

by GRAMMAS04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Sep 13, 2021 -

House Chevrolet Cadillac responded

Hi, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The House Chevrolet Buick Cadillac Team

September 05, 2021

First time buying a car with this dealership. I was very happy with the sales person, Landon, and the people in the service department were really good to deal with. More

by ROSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Amanda Motz, Landon Golombeski
Sep 07, 2021 -

House Chevrolet Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The House Chevrolet Buick Cadillac Team

September 05, 2021

Great service helpful staff!! Appreciate the fast service when I wait and a ride when I can’t wait. Thank you as always for the service. More

by LLWAKEFIELD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver, sorry don’t remember his name , Mitchell Galles, Kayla Fincher
Sep 07, 2021 -

House Chevrolet Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

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