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House Chevrolet Cadillac - Service Center

Owatonna, MN

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588 Reviews
Call Service Center (507) 573-5720

588 Reviews of House Chevrolet Cadillac - Service Center

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July 09, 2021

Very fast service and kind people. This dealer is awesome! I had a oil change and service was fast and very clean place! Friendly staff! More

by SJZAVALA91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Report | Print
Jul 13, 2021 -

House Chevrolet Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The House Chevrolet Buick Cadillac Team

July 08, 2021

They had Fast and friendly service. They had plenty to do while we were waiting for our car to be completed. Answered all my questions. More

by pwaterbury03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Report | Print
Jul 12, 2021 -

House Chevrolet Cadillac responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The House Chevrolet Buick Cadillac Team

July 06, 2021

Very pleasant dealership experience. My vehicle was serviced (and washed!) and the team kept me informed of progress. One of my best dealership experiences ever. More

by KAREN.MORROW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Report | Print
Jul 08, 2021 -

House Chevrolet Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The House Chevrolet Buick Cadillac Team

July 05, 2021

They were good about getting our vehicle in on short notice as we were going on vacation More

by glmeschke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Report | Print
Jul 07, 2021 -

House Chevrolet Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

July 03, 2021

Had my truck serviced because the A/C wasn’t working. 3 weeks and $450 later my A/C stopped working again. They charged me another $250. No apology or discount for failing to fix the problem the first ti More

by bryanotte75
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mitchell Galles
Report | Print
July 02, 2021

I called early in the morning to schedule an appointment/they got me in the same day. Excellent service/excellent work performed/highly recommend, thanks House Chevrolet More

by Todd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew, Mitchell Galles
Report | Print
Jul 07, 2021 -

House Chevrolet Cadillac responded

We cannot thank you enough for your wonderful review of House Chevrolet Buick Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The House Chevrolet Buick Cadillac Team

July 02, 2021

Everything was great I’ll be back if something happens More

by danballstadt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Report | Print
Jul 07, 2021 -

House Chevrolet Cadillac responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The House Chevrolet Buick Cadillac Team

June 30, 2021

Everybody has been professional, answered all questions, reviewed all maintenance performed and recommended as well as billing. Never a problem with communication since I first came here. More

by JONRB13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Report | Print
Jul 02, 2021 -

House Chevrolet Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The House Chevrolet Buick Cadillac Team

June 29, 2021

I was given very good service. But I was very disappointed to hear that the service department will no longer be open on Saturdays. I will need to get my oil changes somewhere else now More

by 2PINKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Report | Print
Jul 01, 2021 -

House Chevrolet Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The House Chevrolet Buick Cadillac Team

June 29, 2021

Been to House several times and this was the first visit that I was very disappointed. 2 hours and 15 minutes for a service visit More

by cmborst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Report | Print
Jul 01, 2021 -

House Chevrolet Cadillac responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The House Chevrolet Buick Cadillac Team

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