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House Chevrolet Cadillac - Service Center

Owatonna, MN

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588 Reviews

588 Reviews of House Chevrolet Cadillac - Service Center

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June 26, 2021

Tha staff at House Chevrolet was very professional and courteous. I was very happy with our buying experience and would definitely recommend to others. Keep up the great work guys!! More

by KELLY.CHRISTENSEN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Wrede, Ambria Morsching, Mitchell Galles
Jun 29, 2021 -

House Chevrolet Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The House Chevrolet Buick Cadillac Team

June 25, 2021

Easy to set appt. Happy with the work done. And when we picked up our truck, they washed it for us when we asked. Appreciate the great service. More

by TOM.SEXTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 28, 2021 -

House Chevrolet Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The House Chevrolet Buick Cadillac Team

June 25, 2021

Service is amazing! We had a bad deal at another Chev dealer & House is the polar opposite. Kayla & Amanda were great to work with. Always kept in touch & up to date as to what was happening. More

by alinjeff1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Motz, Kayla Fincher
Jun 28, 2021 -

House Chevrolet Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The House Chevrolet Buick Cadillac Team

June 19, 2021

They were very friendly & even brought my friend back to my place, she had to drive my car there because I couldn't get off work. They also picked me up from my house when the car was done! I recommend anyo More

by ANNOD21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Fincher
Jun 22, 2021 -

House Chevrolet Cadillac responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The House Chevrolet Buick Cadillac Team

June 19, 2021

My experience with this service department was nothing but negative. The lack of experience from the technician and the obvious lying from the contact person made it clear that they should not be servicin More

by mnmonser
Recommend Dealer
No
Employees Worked With
Kayla Fincher
Jun 24, 2021 -

House Chevrolet Cadillac responded

We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The House Chevrolet Buick Cadillac Team

Jun 24, 2021 -

mnmonser responded

As soon as I caught the person on the phone outright lying to me, my business with you was done.

June 13, 2021

Great survive but expensive basic oil change was all I wanted and it was$66.73. Why don’t they wash n vacuum car anymore? More

by NEWIMAGEPDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Jun 15, 2021 -

House Chevrolet Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The House Chevrolet Buick Cadillac Team

June 03, 2021

Dropped a bombshell on them with no advance notice. They did what another repairman told us.. It didn't correct the problem, but they were awesome anyway! More

by JessicaR1983
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 07, 2021 -

House Chevrolet Cadillac responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The House Chevrolet Buick Cadillac Team

June 02, 2021

Don’t like you charging for use credit card.Make me want Don’t like you charging for use credit card. Make me want to go elsewhere. Service is good credit card is is a disappointment. Doug Wencl More

by DKWENCL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 03, 2021 -

House Chevrolet Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The House Chevrolet Buick Cadillac Team

May 29, 2021

Kayla and Amanda were excellent. Their clear communication helped ensure we understood what was going on and made a difficult situation easier. They went out of their way to help us pick up the More

by lhuerth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles, Kayla Fincher
Jun 02, 2021 -

House Chevrolet Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The House Chevrolet Buick Cadillac Team

May 28, 2021

Mitch is a great service advisor. My running boards came in fast and mitch called me and got me in for an appointment righr away. Very professional and courteous on the phone. I appreciate the courtes More

by Leah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Galles
Jun 02, 2021 -

House Chevrolet Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The House Chevrolet Buick Cadillac Team

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