House Chevrolet Cadillac - Service Center

All work was not done. Part of my service was to include topping off fluids. This was marked as done, but was not. My washer fluid was completely empty. When I got home, Part of my service was to include topping off fluids. This was marked as done, but was not. My washer fluid was completely empty. When I got home, it took a full gallon!! I’m not happy being told they did something, when they actually didn’t. More

Friendly Stopped in un-announced on Monday, Oct 22 to see if I could get an oil change and have a license plate bracket installed on my 2013 Cadillac CTS-V Wag Stopped in un-announced on Monday, Oct 22 to see if I could get an oil change and have a license plate bracket installed on my 2013 Cadillac CTS-V Wagon. They had me in and out in short order. Everyone was very Genuinely friendly. Keep up the good work! More

Five Stars ⭐️ Cris was amazing to work with in Service and everyone else in the shop. I am so appreciative of their experience in all areas of questions I had. Tota Cris was amazing to work with in Service and everyone else in the shop. I am so appreciative of their experience in all areas of questions I had. Total top notch business ?? More

impressed I thought I would have to make an appointment, but they looked at my car and found the problem. Had to keep it a couple of days and got me a shop loan I thought I would have to make an appointment, but they looked at my car and found the problem. Had to keep it a couple of days and got me a shop loaner to use which I needed for volunteer work I do. Friendly group. I was very impressed. More

Took too long and was overcharged 1hr 49 minutes for oil change and tire rotation is too long. Also was told on the phone price would be same as last time. 1hr 49 minutes for oil change and tire rotation is too long. Also was told on the phone price would be same as last time. More

Tires installed on my car Drew Cody installed some new tires on my car. The entire service department was very friendly and professional. Drew had installed the tires quickly a Drew Cody installed some new tires on my car. The entire service department was very friendly and professional. Drew had installed the tires quickly and I am very happy with the work he performed on my car. More

Customer service was excellent in the service area I went in for a LOF and inspection, got home and decided to open the hood and I could see that my coolant reservoir was not topped off and windshield I went in for a LOF and inspection, got home and decided to open the hood and I could see that my coolant reservoir was not topped off and windshield washer fluid was not topped off either, also the air filter box was never opened. Took my air filter box off and found my air filter dirty and a bunch of debirs in the air box. More

Efficient, complete Had brake pads, rotors, new tires mounted and balanced ready for winter. Completed in much less time than estimated. Privided with tire rebate paperwo Had brake pads, rotors, new tires mounted and balanced ready for winter. Completed in much less time than estimated. Privided with tire rebate paperwork. Rides and sounds great! More

Beyond Expectations This was my 2nd time there since I moved here last year. When I leave there I am confident that all is well with my car and I can safely travel. Lit This was my 2nd time there since I moved here last year. When I leave there I am confident that all is well with my car and I can safely travel. Littletripsusa.com In addition they went above and beyond by checking recalls, there was one and they took care of that as well. Couldn't have been happier. More

Top notch customer service My son and I were pulling a uhaul trailer from Iowa to Minneapolis in my 2007 Avalanche when the engine light came on and started mis-firing about 12 My son and I were pulling a uhaul trailer from Iowa to Minneapolis in my 2007 Avalanche when the engine light came on and started mis-firing about 12 miles south of Owatonna on I35. We pulled into House Cheverolet at 2:30 pm on a Friday but Chris the service advisor still got my truck into a service bay and had a tech look at it. Turned out to be a broken spark plug and a few other bad ones. The service people went above and beyond to help a couple of out of towners by getting my vehicle in and back on the road in a few hours. They even procured a spark plug wire kit they didn't have on hand from another source and went and got it!!. To top that off they were very fair with me on my bill. THIS IS HOW A DEALERSHIP SHOUL BE RUN! THANK YOU SO MUCH HOUSE CHEVROLET!! Especially the sevice staff you people rock!! More