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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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May 04, 2022

I was very unhappy with the way my service was handled. I have been taking my car to this Honda dealer for years and I do expect to be treated like a paying loyal customer like I am. I am thinking about More

by LEAJ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
May 05, 2022 -

Hudson Honda responded

We apologize for your experience, we are passionately working on improving. Please give me a call or email me when you can to allow us to improve your experience. 201-868-9500 ext 2502 jlynch@hudsonhonda.com Joseph Lynch General Manager

May 04, 2022

Not happy, I was so disappointed because despite of having an appointment, i still have to wait for more than 2 hours More

by AGNESALANO3939
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hudson Honda responded

We apologize for your experience, we are passionately working on improving. Please give me a call or email me when you can to allow us to improve your experience. 201-868-9500 ext 2502 jlynch@hudsonhonda.com Joseph Lynch General Manager

May 04, 2022

Too expensive the service to give me ! I’m single mother I have to kids ! More

by Leonor
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Leonor responded

Too expensive the service to give me ! I’m single mother I have two kids

May 03, 2022

Productive, clean , fast, profesional, kind,effective, Organized, beautiful cars, great costumer service , Good attention, honestly More

by Brayan Robles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giancarlo Mallma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Giuffre
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hudson Honda responded

Hi Brayan, thank you so much for your positive comments about Hudson Honda! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Good atmosphere inside the building, with good profesional personal, and quick service. Hudson Honda is a great place to take your car. More

by Manuel A. Zamora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Tavares
May 04, 2022 -

Hudson Honda responded

Hi Manuel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 03, 2022

Good customer service, very polite and professional. Would definitely recommend my friends and family to go see for themselves. More

by JMY_31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
May 04, 2022 -

Hudson Honda responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2022

good customer service esmeralda and the only bad thing is that there is no waiting room in the waiting room as it was previously the demon area where one could have a coffee that no longer exists More

by SERGIOANDALUZ63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
May 05, 2022 -

Hudson Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Helpful personal and fast service, valet service amicable and fair prices, I will recommend to friends and family. More

by SJHM57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Sutich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez, Jonathan Kebabjian
May 05, 2022 -

Hudson Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 03, 2022

I am still waiting for a refund agreed by manager Mr. Lynch... since 04/20/2022 when I spoke with him over the phone and was asked to drop the part I had a problem, under warranty, over their location. I More

by Hellen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Hudson Honda responded

Please give me a call at 201-868-9500 ext 2502 or email me at jlynch@hudsonhonda.com. We will find the location of that part and get this fixed.

May 05, 2022 -

Hellen A. responded

I emailed you right now. I also emailed you 04.23.22, 05.02.22 and 05.03.22. It seems you only respond over here. You have all my information, the amount of the part and service. Just send the check. Why do I have to keep asking?

May 02, 2022

Great service, appreciated the professionalism, on time and within budget. Will definitely be using Hudson Honda again. More

by Jim J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Hudson Honda responded

Hi Jim, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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