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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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April 21, 2022

As always, Benjamin Uquillas excelled in his work duties! He goes to the max to ensure that the customers are completely satisfied with the work done and the service provided. Thanks to Benjamin's great ca More

by DELLYMAR16
Customer Service
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Hudson Honda responded

Hi, thank you for sharing your positive experience! We hope you have a great day!

April 20, 2022

If I could leave zero stars I would. This was the slimiest experience I’ve ever had when having my car looked at. I ended up taking my car somewhere else because they said I needed so mu More

by Linneao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Apr 27, 2022 -

Hudson Honda responded

Hi Linneao, we are disappointed to hear that you did not have a more positive experience with us at Hudson Honda. We would like to work towards a resolution, so if you are willing, please reach out to us at (201) 868-9500 to discuss this further.

April 19, 2022

I was traveling, had a problem on my way and stopped at your dealership for help. Needed to replace the alternator. Spent the day there for the replacement. After a month the alternator again needed to be More

by Hellen A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Lynch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Rodriguez
Apr 19, 2022 -

Hudson Honda responded

Hi Hellen, We are looking for your information but having a difficult time locating it. Please contact me at jlynch@hudsonhonda.com to correct this issue for you promptly.

Apr 19, 2022 -

Hellen A. responded

I will contact you right now.

May 03, 2022 -

Hellen A. responded

After talking to manager Jonathan Lynch, it was agreed that when I returned the alternator I would get a refund for the part. I drove 2 hours to their location, dropped off the part on 04/23/22 at 2:42pm with Joshua Rodriguez and until now no response from Jonathan about the refund.

April 19, 2022

Quick, efficient service as always. Benjamin as helpful as usual. Not much more to say. More

by PZIEBEL
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Hudson Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 19, 2022

They serviced my car for a great price and had the car ready before the time quoted! More

by CynthiaV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
Apr 22, 2022 -

Hudson Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 19, 2022

Bennie, the service agent, was excellent with communicating the issues and how to solve them. While I had an expensive situation fat from home, I had confidence my car was repaired properly. More

by EJKFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Hudson Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 18, 2022

Excelent service. Easy to schedule an appointment with you. I will recommend Honda to my friends and family More

by allisonidrovo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Sutich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gomez
Apr 21, 2022 -

Hudson Honda responded

Hi, thank you so much for your positive comments about Hudson Honda! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

Bad service, i have to wait 3 hours for oil change . And another 45 minutes waiting for my car More

by CARMENDELACRUZ0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gomez
Apr 27, 2022 -

Hudson Honda responded

Hi, we truly appreciate your feedback. We would like the opportunity to make this up to you. Please contact our manager at (201) 868-9500 so we can make your experience a positive one.

April 15, 2022

They stuck with their deliver date and fixed all the issues of my car. Costly but they did fix my car More

by DARSHANRKAPADIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2022 -

Hudson Honda responded

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hudson Honda

April 15, 2022

Spent a week going back-and-forth to the dealer never got the problem fixed and then to make things better my car came out more problems than what It went in with More

by ANGELRODRIGUIEZ349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Gomez
Apr 27, 2022 -

Hudson Honda responded

Hi, we appreciate your feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager at (201) 868-9500 so we can make your experience a positive one.

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