Hudson Honda - Service Center

Fast and easy Pulling into the driveway of the center, I was immediately approached by an attendant who gave me a ticket number and ushered me inside. A service rep Pulling into the driveway of the center, I was immediately approached by an attendant who gave me a ticket number and ushered me inside. A service rep then asked for my name and appointment info, gave me a brief rundown of how long it would take and what was needed. They gave me my quotes for time and would call me and let me know when the service was done. Within two hours I had all my recalled parts repaired and replaced and was very helpfully brought back to my car. More

The best environment. I have a good service, nice people and still now no complaints.everything is ok. I have very happy to comeback for next oil change. I have a good service, nice people and still now no complaints.everything is ok. I have very happy to comeback for next oil change. More

Only thing to rescue in this dealership’s service is Gustavo Originally took my pilot for service on 9/9/19 and all went well until I was notified about my car being damaged by the valet guy. It went downhill Originally took my pilot for service on 9/9/19 and all went well until I was notified about my car being damaged by the valet guy. It went downhill from there. The only person who assumed responsibility was Gustavo (VERY helpful). Although the dealer fixed my rear bumper, it looks nothing like the original bumper. A crappy patch job in which the bolts were painted over and it probably is guaranteed to peel off in a year or two. If this were an accident claim they’d have replaced the entire bumper. My cars will never again be brought to this place for service. More

Quick but costly Had a crazy noise coming from my car, called ASAP and they took me ASAP which was great. They also did all my maintenance that was needed. $390 later Had a crazy noise coming from my car, called ASAP and they took me ASAP which was great. They also did all my maintenance that was needed. $390 later so that was a surprise. That’s a lot of money for an oil change and some other checks. $220 of that was labor alone. What is the point of having a warranty? Benjamin was great and helped me. Not his fault the cost was ridiculous. Lastly, no one could find why the noise happens and only could tell me if happens again bring it back. It’s a brand new car, only got in December. More

Very good service and knowledge The service was great, overall. The explanation of service, knowledge and time frame was great. I will recommend Hudson Honda to friends and family. The service was great, overall. The explanation of service, knowledge and time frame was great. I will recommend Hudson Honda to friends and family. The onlt conern is the labor is over price. More

Service Came in on a busy Saturday without an appointment the manager Jancy and Joe said since your a loyal customer we will cut you in glad I do business wit Came in on a busy Saturday without an appointment the manager Jancy and Joe said since your a loyal customer we will cut you in glad I do business with people that have your back thanks again More

Uncomfortable Experience Sale Rep show her willingness to help yet when we meet with the Finance Manger Victor the experience was not cool wish it went better. Service departm Sale Rep show her willingness to help yet when we meet with the Finance Manger Victor the experience was not cool wish it went better. Service department suck. Benny from service needs to be retrained. He needs a hug he looked stress that day. Definitely need to improve with interaction with customer. More

Service on Honda Civic I received an appointment right away. This service people were helpful and explained everything to me. The service was completed in a fairly short tim I received an appointment right away. This service people were helpful and explained everything to me. The service was completed in a fairly short time. More

Quick service, Nice employees. Everyone was very polite and eager to please. So far I’ve been there two times and have no complaints. Good experience all around. Awesome job on cust Everyone was very polite and eager to please. So far I’ve been there two times and have no complaints. Good experience all around. Awesome job on customer service. More

Return from vacation to a very sick car.. Returned from vacation and my car was making a weird sound and smelled of gas really bad. Called Hudson honda and was able to be seen wright away. It Returned from vacation and my car was making a weird sound and smelled of gas really bad. Called Hudson honda and was able to be seen wright away. It turns out it was the wire harness and a few other cables. The first attempt to repair it was a failure, but I was given a loaner car. With patients and time the car is done. I'm still apprehensive but my concerns are dealt with. I'd like to say that Chris was extremely patient, attentive and communicative throughout the whole process. Thank you. More