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Hudson Honda - Service Center

West New York, NJ

4.4
2,376 Reviews

2,376 Reviews of Hudson Honda - Service Center

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September 03, 2019

To much time to get service done If tyou make appointment for service I soect to get my car a that time and h a.c ve my car done,but if you have 10 cars at the same spot it will take More

by AGUILUCHOC213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Uquillas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Hudson Honda responded

We are sorry your service took longer than expected. We promise the next time you are in for a service that won't happen again. We hope you give us the chance to turn your experience around.

September 02, 2019

Overall very good experience. From the beginning that you hand over the car to the valet, then speak to the customer service and tech specialists, to the end when you pay and pick More

by GBESSIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Lynch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Rios , Carlos Sierra, Chris Gomez
Sep 03, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

September 02, 2019

Good service Service advisor is excellent. His name is Jhan Duque. He is vary friendly, professional, and very patient to answer all of my questions. Strongly rec More

by NG_LOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 03, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 30, 2019

Awesome in service Best customer service I’ve receive in a long time . Came here for my first oil change with my son and the wait time at 11:00am was about 3-4 hours wai More

by REYESPUJOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Sep 03, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 30, 2019

Employee satisfaction When I made my appointment I was assured someone would drive me home. I asked 3 times because i needed a ride. When I got to Honda I was told there wo More

by maria.visconti
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Hudson Honda responded

We are sorry about the confusion, but we are happy that Benjamin helped you and got you out in time!!

August 30, 2019

Good time with Benjamin I was a good time to talk with Benjamin about the car. The only reason I do not like is the price of the dealer. More

by EDUARDODOCTOR_69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Hudson Honda responded

Thank you for letting us know how we did.

August 30, 2019

Great Customer Services Experience!!! Christ was very helpful and profesional. The service provided was great and i feel really pleased. Highly recommended and will definitely be back. Tha More

by MIGUELPEGUEROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gomez
Sep 03, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 29, 2019

review Great service. I was in and out. Benjamin was very pleasant and helpful. The waiting area is comfortable to wait in. I had a good experience. More

by EILTUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Uquillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 28, 2019

Great service I received great service. Everyone was very friendly and helpful. I had tons of questions and they were answered. Which was nice. I’ll be coming back. More

by YBOSQUES25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhan Duque
Sep 03, 2019 -

Hudson Honda responded

Thank you for taking the time out to write us such a positive review! We are so happy you had such a great experience with us.

August 28, 2019

Not a good experience Service personnel need to be concious of customers who are waiting and have back up protocols for when they are at lunch while having customers waitin More

by christiaansamuels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jhan Duque
Sep 03, 2019 -

Hudson Honda responded

I am so sorry for the negative experience you recently had. Please give me a call at your earliest convenience at (973)705-9300 extension 232. Thank you, Howard Newman Corporate Customer Relations Manager

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