Hudson Honda - Service Center

Great experience, professional staff The staff were good in communicating and letting me know when the service was completed. Staff were approachable and had good manners. Great service! The staff were good in communicating and letting me know when the service was completed. Staff were approachable and had good manners. Great service! Good work ethic! More

Transmission Oil Change Took accord in for service of transmission oil change. Job was done well and quickly. Customer service was great. Price was also extremely reasonab Took accord in for service of transmission oil change. Job was done well and quickly. Customer service was great. Price was also extremely reasonable. Would go again. More

Great experiences Your team is the best, they are kind and professional. Jhan went over everything and made sure that I was taken care of. Thank you very much!! Your team is the best, they are kind and professional. Jhan went over everything and made sure that I was taken care of. Thank you very much!! More

Service good. Communication not so much. Provide good analysis, repair work. Done quickly. Impossible to consult on phone. They sent text for communication but no one responded. Hard to get p Provide good analysis, repair work. Done quickly. Impossible to consult on phone. They sent text for communication but no one responded. Hard to get pick up from home. Now charging significant fee to use charge card for payment. Overall good service but annoying dealing with service managers. More

Poor customer service- DO NOT GO HERE Where do I even begin! I’ve had two negative experiences At this location! But I’ll stick with my most recent a week ago when I went in for a simple o Where do I even begin! I’ve had two negative experiences At this location! But I’ll stick with my most recent a week ago when I went in for a simple oil change. Not only was jhan rude explaining the pricing but once he noticed I was unhappy with getting a different price on the phone than the one he told meme immediately began giving me an attitude. I simply asked to be given the same price that the lady who scheduled my appointment gave me. He repeated over and over to check the price on the board and insisted he was giving me a “sale”. So I asked him to give me a sec before making a decision as I was discussing the pricing with my boyfriend on the phone. During my phone call this KID decides to start talking over me and repeating over and over (which shows poor listening skills) that the pricing is on the wall behind me to look at the wall. I asked him several times to excuse me that I was not the phone and was not speaking to him. He ignored my request and continued talking at me while I was on the phone. The manager came out and barely handled the situation just asking me to step into his office instead of correcting his employee. With a manager like that makes sense why boy behaved that way! More

Great customer service My experience leasing my car went as smooth as can be Santiago helped me figure out what car was best for me by accommodating a couple of test drives My experience leasing my car went as smooth as can be Santiago helped me figure out what car was best for me by accommodating a couple of test drives for me so I could see which car was a good fit for me. He was very knowledgeable on the vehicles and was thorough on the features of the vehicles. The negotiating of the terms was hassle free and the team had me out of the showroom and in my new car in no time! 5 stars! More

Excellent service The Honda service person was excellent and helped us get in and out for our routine maintenance very fast and very friendly. We were very happy with t The Honda service person was excellent and helped us get in and out for our routine maintenance very fast and very friendly. We were very happy with the service. More

Do not use this dealer for anything! I’ve spent nearly $1000 in tows, rental car and Lyft rides. My brand new 2019 Honda CRV has broken down 3 times in 2 weeks. I was assured my car was s I’ve spent nearly $1000 in tows, rental car and Lyft rides. My brand new 2019 Honda CRV has broken down 3 times in 2 weeks. I was assured my car was safe to drive and it was not. After the second attempt at a fix, my new car now has a vibration to it and a noticeable clicking sound is coming from the engine. I was told by Regis in the service department that the noise and vibration is normal for the new fuel injected cars. I’m not an idiot. That is completely untrue. Brand new cars should not vibrate or make engine noises. After going online I have learned CRV and Civics are having major engine issues that should be fixed by an “update”. Mine has not been fixed. At this point I do not know what further engine damage has been done because of the stalling issues I’ve experienced. My brand new engine should not be vibrating and making any loud noises. Do not buy a Honda or use this dealership. I can no longer recommend a Honda to anyone. More

Gustavo serviced me once I arrived with my car radio problem Amazing serviced by Gustavo, he helped since day one and solved my radio problem. He called and told me that the radio will be arriving at the dealers Amazing serviced by Gustavo, he helped since day one and solved my radio problem. He called and told me that the radio will be arriving at the dealership as promised, once I gave in the call within 2 hours the car was serviced and taking care of. More

Service Great service. Very pleasant and helpful. Would recommend this dealer/service center to anyone with a Honda. Close to my home. Take you on time. Great service. Very pleasant and helpful. Would recommend this dealer/service center to anyone with a Honda. Close to my home. Take you on time. More