Hudson Honda - Service Center

Not great This was my first time trying this new location for the proximity to my home. Made an online service appointment and received an email confirmation. T This was my first time trying this new location for the proximity to my home. Made an online service appointment and received an email confirmation. The next morning I received an email cancellation of my appointment and another appointment confirmation as if I had made it. I immediately called and they informed me that I had made the changes and gave me a hard time to reschedule an appointment I had never cancelled. Once I arrived to my rescheduled appointment, I was informed they were unable to take me because they had too many cars ! Ultimately my car was taken in , but the overall service from an employee cancellation to turning a customer away who had a scheduled service appointment is not acceptable. More

I’m not happy I’m really not happy with the service from yesterday! The service that was done to my car did not work. I took it back to Honda and they told me there I’m really not happy with the service from yesterday! The service that was done to my car did not work. I took it back to Honda and they told me there was something wrong with the switch, but they left it worse than what it already was when I took it the first time More

Extremely satisfied I had an appt for oil change at Hudson Honda and I have to say I was extremely Impressed with the customer provided by the manager and all the employe I had an appt for oil change at Hudson Honda and I have to say I was extremely Impressed with the customer provided by the manager and all the employees I was in contact with, working in customer service myself I know how difficult could be at times to deal with many people and many different personalities More

Excellent I am very happy with the attention and service. That was an excellent experience. I will came back for my next service and I will Recomend to other pe I am very happy with the attention and service. That was an excellent experience. I will came back for my next service and I will Recomend to other people. More

Awesome service I brought my vehicle in for a recall, the valet greeted me immediately, asked for my need and got me to a service advisor who was friendly and fast. M I brought my vehicle in for a recall, the valet greeted me immediately, asked for my need and got me to a service advisor who was friendly and fast. My vehicle was completed before I knew it and I was on the road. Great experience and I'm now a rewards member w additional savings and money for my next vehicle! Pretty cool! More

Bejamin was excellent Very professional service by Benjamin at service desk. He was informative friendly and accurate in his assessment. I would definitely recommend him to Very professional service by Benjamin at service desk. He was informative friendly and accurate in his assessment. I would definitely recommend him to friends and family in the future More

Go to Antonio ! Antonio knows his cars and cares. He is willing to help keep your costs down while keeping your vehicle safe and running smooth. Thank you for all Antonio knows his cars and cares. He is willing to help keep your costs down while keeping your vehicle safe and running smooth. Thank you for all your help this past week. More

2 Arms and a Leg Every single time I go to the dealership to take advantage of my “free” oil change, I end up paying $300+ out the teeth for maintenance. My issue with Every single time I go to the dealership to take advantage of my “free” oil change, I end up paying $300+ out the teeth for maintenance. My issue with this is the fact that every time I call to ask about said service or the price of doing that it’s always significantly cheaper. There’s something about coming in person that always increases the prices. I was quoted $150 to get my breaks replaced, when I arrived it had suddenly shot up to $280. When i questioned the employee about this, he ignored it and said “So do you want the oil change or not?” More

Service for leaking windshield fluid I should have been notified when making the appointment that there is a diagnostics fee. I had to pay for a repair for a vehicle I just purchased by a I should have been notified when making the appointment that there is a diagnostics fee. I had to pay for a repair for a vehicle I just purchased by an independent dealership and was also informed that it was covered with bumper to bumpeI warranty. They stated it has a hole and it was not covered. I can understand if it were a crack in the resevior, how is a hole on the part a damage caused by wear and tear? I don't feel the dealership is giving a fair assessment to the damage. Also the cashier was extremely rude and very unpleasant and this behavior was very unnecessary. More

Was taken cared well!!! Great team. Fast and got the work done in no time. I will recommend them again. Thanks guys for a well spend day at your location. Great team. Fast and got the work done in no time. I will recommend them again. Thanks guys for a well spend day at your location. More