Hudson Honda - Service Center

Great Service They’re patient, friendly and very welcoming , they answered my questions and help me figure out and understand a few things about my car that I need They’re patient, friendly and very welcoming , they answered my questions and help me figure out and understand a few things about my car that I needed help with! More

Horrible Service I came in for recall issue which was supposedly completed. You will see why at the end that I say supposedly. While there I speak to the service guy I came in for recall issue which was supposedly completed. You will see why at the end that I say supposedly. While there I speak to the service guy Benny and tell him about an issue with my trunk. I asked him to double check that my warranty (certified pre own) was still valid and I would allow them to check it out. He reassured me it was under warranty. Now he did tell about the over $100 fee that would be charged if the problem was not covered under my warranty. Well hours later he calls me and tells me that it would not be covered under warranty because my warranty was not valid. He then proceeded to tell me everything wrong with my car and asking if I wanted it taken care of. I declined and I told him I was coming to get the car. He then tried to tell me I would still have to pay the fee. I told him that if he wouldve looked properly and told me the warranty was up I wouldve never had them look at it. Of course he didnt argue with me because he knew I was right and waived the fee. The next day i went to the original honda dealer I purchased it from and spoke with them. They assisted me into looking into the matter and even would try to get it covered under warranty even though i was over the mileage a little. The other honda dealer asked me if I had someone else look at the car because apparently when they opened up the area nothing was put back together correctly. They also told me the part that the other dealer told me was broken was working fine after multiple tests and told me the correct part which was broken. As a courtesy they also did not charge me anything after the experience I had at the other dealer. I will never go back to this dealer and will never recommend anyone go there.p More

Maintenance and chance air bags Excelente customers service good price service on time the person who attended me excellent very friendly very aware of the repair of my car five star Excelente customers service good price service on time the person who attended me excellent very friendly very aware of the repair of my car five stars More

Service with a smile It was a great experience at the service center. I was admitted right away, they took me through everything that needed to happen and the prices. I ch It was a great experience at the service center. I was admitted right away, they took me through everything that needed to happen and the prices. I chose the route I wanted to go and they completed everything. More

Great Experience I dropped my car off overnight with a shredded tire. I got a text early the next morning that is was being worked on, when I texted back with question I dropped my car off overnight with a shredded tire. I got a text early the next morning that is was being worked on, when I texted back with questions Benjamin responded right away which was great. Overall great experience. More

Great experience and will definitely return for all my car and Honda needs This is by far the most helpful dealership I’ve ever been to and will definitely return for all my car and Honda needs This is by far the most helpful dealership I’ve ever been to More

Good work. Courtesy from the employees Every thing was perfect. I just didn't understand over the phone my car needed something else. But is ok I will make another appointment. Mario Cabral Every thing was perfect. I just didn't understand over the phone my car needed something else. But is ok I will make another appointment. Mario Cabrales was very helpful when I went to him. He is very gentle and professional. More

Overcharged, overserviced Not sure if all the services were needed. Had to wait over an hour to be told I had to come back as mot everything was completed. Tires do not look Not sure if all the services were needed. Had to wait over an hour to be told I had to come back as mot everything was completed. Tires do not look as if they were checked. Very little gas left in tank. Car was very dirty when picked up. More

Happy with servicing Time taken to return the car was as indicated. Gave me an appointment with one day notice for a Sat! All records were well saved so everything progres Time taken to return the car was as indicated. Gave me an appointment with one day notice for a Sat! All records were well saved so everything progressed smoothly. More

fuel pump recall I am very pleased with the service I received during my recent visit for a factory recall on the fuel pump of my 2015 Honda Accord EX. I was in and ou I am very pleased with the service I received during my recent visit for a factory recall on the fuel pump of my 2015 Honda Accord EX. I was in and out in a shorter than expected time and I was notified promptly when the repairs were finished. More