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Hudson Nissan of North Charleston - Service Center

North Charleston, SC

4.7
645 Reviews

645 Reviews of Hudson Nissan of North Charleston - Service Center

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August 14, 2024

Awesome response time . Great customer service and explained everything perfectly were very informative and kind More

by JANETFAYVALENCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We do hope we can be of assistance in the future. Take care!

August 14, 2024

My advisor Jordan J was absolutely terrific. He was very knowledgeable and kept me updated throughout the day. Very kind and courteous. More

by KIMKLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Johnson
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Kim, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 14, 2024

My Service Advisor, Jake Brock, was friendly, helpful, and great at communication. The maintenance I came in for did take 45 minutes longer than expected, but overall it was a good experience. More

by ENIGMAE87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brock
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Your service is trash. Last time I went up there I was told two different things. Need to do a refresher course and work on your communication. I learned y’all just want my More

by TNM4294
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas sales
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Hi there, I would like to get some more details about your experience with us. If you are willing to give us another chance, please contact us at (843) 574-7430 so we can understand your situation better in order to try and turn your experience around. Thank you, Hudson Nissan Of North Charleston

August 13, 2024

Good service and nice waiting😅 room。only one hour did my wife's SUV service、Good-job。 More

by HERMAN.WANG2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Herman, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

You all made an appt for me to come get my drain line on my sun roof fixed. When I got there I was told that it would be 3 or 4 more days before you could get to it and that I should go to the Ford dealers More

by BARTLETT.VKAREND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

We are disappointed to hear that you did not have a more positive experience with us at Hudson Nissan Of North Charleston. We would like the opportunity to address your concerns. Please reach out to us directly at (843) 574-7430 when you have a chance. Thank you, and we look forward to hearing from you.

August 13, 2024

Steven in service department went totally out of his way more than once to make my situation happen! More

by KYWHAMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Service
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hudson Nissan Of North Charleston! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2024

Great job in all of the areas. Thank you for the efficiency of the service department. More

by GENESTFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joycelyn
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2024

Excellent experience with service department. Fixed the issue and provided transportation to pick up the vehicle. More

by ANDYPHIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2024

Wonderful friendly service. I have purchased 2 pickup trucks in less than a year. They are wonderful to work with. More

by Rand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Hannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Brock -service and Chris in finance.
Aug 10, 2024 -

Rand responded

Hudson Nissan should terminate their relationship with Lyft. A lift ride was ordered to get me back to the dealership so I could pickup my vehicle. Lyft was a no show and now I will be late for work tomorrow since I was unable to get my vehicle tonight. Lyft service also has absolutely no way to register an issue to get it resolved and no way to even complain. They were more than happy to try to sign me up for $46.00 a month.

Oct 19, 2024 -

Hudson Nissan of North Charleston responded

Your satisfaction is our top priority. Please feel free to reach out so that we can discuss your experience. Sincerely, Hudson Nissan of North Charleston

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