Hudson Nissan of North Charleston - Service Center
North Charleston, SC
646 Reviews of Hudson Nissan of North Charleston - Service Center
Scheduled maintenance Very quick and painless. In and out in under an hour. Best service department experience yet. Will definitely keep bringing my maxima back here as lon Very quick and painless. In and out in under an hour. Best service department experience yet. Will definitely keep bringing my maxima back here as long as I love I the area. More
Service I only buy Nissan vehicles. I only buy them from Hudson Nissan because the sales person is wonderful (Mikey) and because Tim Brock the Service Advisor I only buy Nissan vehicles. I only buy them from Hudson Nissan because the sales person is wonderful (Mikey) and because Tim Brock the Service Advisor is stellar. There is no point in buying a good car and then having poor service. Hudson's is outstanding. They care; don't keep you waiting; are scrupulously honest and keep you and your vehicles on track for maximum performance. I would like to suggest improvments but I can't think of any! More
Service problems When I bought my Nissan armada, I received amazing service from the sales department. I thought the service department would be ok too. That is were t When I bought my Nissan armada, I received amazing service from the sales department. I thought the service department would be ok too. That is were the problem started. The service writers that meet are very nice and willing to help, but other than that I am very irritated with the service department. I had to get the passenger front window fixed within a month of receiving the car, not an issue, but it is doing the exact same thing now. During the 2nd oil change I was told I needed a service that should have been done prior to receiving the car and told the I need parts that were not even checked. I do not appreciate feeling like I was lied to. Then after doing the survey I got contacted by several people trying to make it right again. Except now that I am trying to come back and get the stuff fixed, I can't get people to call me back. This includes the service manager. I am very irritated that I have had to try for now 5 days to get an appointment. I understand people get busy, and that issues arise but this is just getting ridiculous. I just want my car fixed. More
Awesome Service Dept Tim, Cindy, and Gary could not have been any better. Everyone was in a great mood and super friendly. No one likes going to get their car serviced Tim, Cindy, and Gary could not have been any better. Everyone was in a great mood and super friendly. No one likes going to get their car serviced but this staff makes it painless. More
Service Dept. Experience My last visit at Hudson Nissan service dept was the worst I have ever experienced at any auto service store. They kept my truck for almost a month and My last visit at Hudson Nissan service dept was the worst I have ever experienced at any auto service store. They kept my truck for almost a month and kept promising false hope. More
Oil change and inspection It was a pleasure working with Cynthia Gaither at checking in. She was helpful and made sure I knew when my car was ready. Oil change was done well wi It was a pleasure working with Cynthia Gaither at checking in. She was helpful and made sure I knew when my car was ready. Oil change was done well with no leaks and inspection was also very helpful since I had just purchased the Pathfinder and gave a good survey of the condition of the vehicle. Wayne Sullivan. More
Fast, efficient, friendly. I went for a scheduled oil change. In and out in 30 minutes. Free starbucks coffee! The service manager was on top of things, very friendly. Thanks HN I went for a scheduled oil change. In and out in 30 minutes. Free starbucks coffee! The service manager was on top of things, very friendly. Thanks HN! This is my 2nd vehicle from Hudson. More
Great experience I had jake helping me for my oil change and rotation. He was professional, courteous, helpful, and very prompt. The service was great and the price wa I had jake helping me for my oil change and rotation. He was professional, courteous, helpful, and very prompt. The service was great and the price was excellent. I would highly recommend jake and I will be back myself because of his dedicated customer service. Thanks! More
Service I believe the service is excellent. The facility is clean and the wait is not long. They provide a place for young children to be occupied, which is I believe the service is excellent. The facility is clean and the wait is not long. They provide a place for young children to be occupied, which is great. (Although I don't have any young children, I just noticed this is not at facilities where I have had previous cars serviced.) The department is always professional, polite and will help a customer the best way they can, even though you can see they may be tired and its late in the evening. More
Fast and Efficient Alex Levy was my Advisor and he was courteous and very helpful. I feel that after telling him my displeasure of what had transpired since October that Alex Levy was my Advisor and he was courteous and very helpful. I feel that after telling him my displeasure of what had transpired since October that he went well above to make me happy. After e-mailing Tim Brock with a problem that I had due to a failure to communicate with me about a part that was needed and no one calling me to let me know that it was in, I was not very happy with the service department since I called numerous time and was told they would call me back. Tim made my appointment and I was in and out in less than an hour. I appreciate what Tim and Alex did to make this repair go smoothly and fast. My Thanks to Alex. More