Hudson Nissan of North Charleston - Service Center
North Charleston, SC
646 Reviews of Hudson Nissan of North Charleston - Service Center
service On Wednesday 07/29/2015 at approx. 943AM, I called Hudson Nissan and request to talk to a service advisor because my car ignition switch was broken an On Wednesday 07/29/2015 at approx. 943AM, I called Hudson Nissan and request to talk to a service advisor because my car ignition switch was broken and I could not start my car which was parked at the Sphinx gas station about 1/4 mile south of Hudson Nissan. The Hudson Nissan Rep gave me the phone number of a tow company and request that I have my car towed to Hudson Nissan, I requested to speak with a service advisor to get some idea of the cost of replacing an ignition switch, the Hudson Rep took my phone number and told me that a service advisor would give me a call, as of 08/01/2015, I have not received a call form a Hudson Nissan service advisor. I had another maintenance shop towed and replace my ignition switch within 2 days. I was expecting better service from Hudson Nissan since they had very recently within the last 2 weeks performed maintenance on my car, but it seems they are no different than most dealership maintenance shops high cost, poor customer service. Hudson Nissan will be my last option when considering future maintenance on my car. More
Honest quick service Love the complementary oil changes for three years. Purchased a new 2014 Pathfinder have always been happy with the service the speed and the honesty. Love the complementary oil changes for three years. Purchased a new 2014 Pathfinder have always been happy with the service the speed and the honesty. More
Service Department Thank you very much Hudson Nissan and Tim Brock in the Service Department, for doing an outstanding job fixing my Nissan Rogue and for being a great a Thank you very much Hudson Nissan and Tim Brock in the Service Department, for doing an outstanding job fixing my Nissan Rogue and for being a great ambassador for the company. You put my mind at ease concerning the required repairs, quoted me a fair price which you honored, and even texted me updates during the day to keep me informed as to the progress. Excellent customer service! More
Just beyond any other service I've had Short and sweet... For every service they were very kind and seemed interested in what I needed. Every time I call they greet themselves and you so to Short and sweet... For every service they were very kind and seemed interested in what I needed. Every time I call they greet themselves and you so to say. They always get the job done in a timely manner if not faster and how can you forget the free car washes. That's an added plus, but let's not forget the real service. I would highly recommend! More
fixing a recall Fast and friendly. I had a minor issue recall on my new Altima. So I set aside a few hours to get it done. When I arrived at the service drive at Huds Fast and friendly. I had a minor issue recall on my new Altima. So I set aside a few hours to get it done. When I arrived at the service drive at Hudson I was greeted quickly and as soon as I stated my reason for coming in Dennis Davis got someone right on the fix. Dennis told me how long it would take and he had the work done on time. Dennis and his staff worked hard to hard to take care of my problem. I told Dennis that I am moving out of state, he gave his card and ask me to call him if I have any problems with mt cars service in my new town. Dennis Davis and his staff go the extra mile. More
Good service at Hudson Nissan. The service was quick and efficient, I highly recommend Hudson Nissan for all your automotive needs. Everyone was friendly and courteous, I plan to us The service was quick and efficient, I highly recommend Hudson Nissan for all your automotive needs. Everyone was friendly and courteous, I plan to use this dealership on an ongoing basis. More
Service Department The service department is really great. They're honest, caring, and know their stuff. They try hard to get your car diagnosed, repaired, and back to The service department is really great. They're honest, caring, and know their stuff. They try hard to get your car diagnosed, repaired, and back to you as fast as they can. They also don't try to tell you something's wrong when it isn't. Excellent experience, always More
Service department I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I' I purchased my 2015 Altima SV in October of 2014 , Mikey Lam was excellent as was Casey (finance Manager ) . That's where it kinda stopped for me , I've had three negative service department experiences , today being the latest . The past two negative have left me with dread when I have to go to the service department there. The first involved my car making a noise ( which went unresolved ) there was also a black plastic gromit that fell out and Hudson Nissan wanted to charge me for it I called Morris Nissan who was kind enough to mail it to me and I installed it myself that simple , the second I had my car serviced and nearly fell into it as someone had readjusted the seat and not just a little it was on the floor and all the way back and the back was laid back, not my driving position not sure how they were able to see over the steering wheel. Today it was a simple service , I called ahead spoke to Samantha ( very polite and professional) , when I arrived at the dealer I spoke to the service advisor Timmy ,he was also polite and professional, my specific request was that they not run my car through the automated roller wash they have, he noted that on the service order in large letters, needless to say that was done anyway, I prefer to wash my car by hand only , they apologized and noted on my account that I do not want my car washed , that doesn't help the fact that it was done already, after all is said and done its my car and I'm saving them money and time by requesting they not wash it now I will have to spend a good bit of time washing , clay baring and waxing to feel the job has been done correctly ,after getting my car back I started it and the radio was on , at first I didn't notice but I use my Sirius radio always and this was On an fm station ,was already very frustrated by then and wasn't going to turn around or call it would serve no purpose , not to mention I always shut off the radio when I go to the service department , not sure I trust taking my car back there for service for fear what may happen to it that I can't see right away, I plan on calling the corporate customers relations line in the morning , praying that I can take my car to another Nissan dealer for the remainder of my three free years of oil changes . The employees that I seen in the service area had there ear buds in and seemed to be listening to music Not sure that's safe . At least this time the service department staff seemed to want to be there in the past it seemed that me bringing my car in was a bother .. More
Thanks Again I am as always very pleased with all my service at Hudson Nissan. Tim and Dennis again made it a great experience! Thanks Fellas!! Darlene Vega I am as always very pleased with all my service at Hudson Nissan. Tim and Dennis again made it a great experience! Thanks Fellas!! Darlene Vega More
Excellent Express oil change Service on my 2013 Rogue was done quickly and professionally - oil change, tire rotation and inspection in less time than expected. Thank you Hudson Service on my 2013 Rogue was done quickly and professionally - oil change, tire rotation and inspection in less time than expected. Thank you Hudson Nissan! More