
Huebner Subaru
Carrollton, OH
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Be Prepared to Beg for Service I really wanted to bring my service (car purchase) here, but after 3 months of sporadic replies and having to keep on top of my salespeople for even t I really wanted to bring my service (car purchase) here, but after 3 months of sporadic replies and having to keep on top of my salespeople for even the basics, I give up. I had to practically beg or fight for a quote and when it came to locating the car/color that I want, I was told to do it myself and let them know where it's at. When I finally went with another offer and unsubscribed to their automatic emails, I got threatening text and email and a phone call which I did not answer, all from Lee Laughlin. Very poor form, indeed. Kira was a smart alec as well. My first contact with the dealership was when I asked how long their test drives were (I like to try driving in the dark to see how good the headlights are). She replied I could have a forever test drive if I just filled out 10 pieces of paper (anotherwords bought a car) and then never offered any other help or information. Katie was very sweet and helpful but never got back to me after my test drive despite promising to email info on the trimlines. So they seem too crazy busy to keep track of who they are supposed to be following up with AND they employ some very off balance Salespeople. No one ever offered to quote me, no one asked for the sale or offered to find me the car I wanted. I had to ask for all of that and keep bugging them to get it and finally had to figure things out myself. When I finally did, I suddenly got a response, thou quite inappropriate. More
Low Pressure Sales Experience Katie Petry was great to work with when buying a truck. She was friendly, knowledgeable, attentive, and professional. She worked to find what what I Katie Petry was great to work with when buying a truck. She was friendly, knowledgeable, attentive, and professional. She worked to find what what I wanted and did not try to sell me something I did not want. Overall I appreciated the low pressure approach. More
Quick and easy Things were made very easy. I t’s been a long time since I bought a vehicle and I wasn’t sure how it would go, but Brennan Thomas made us feel very co Things were made very easy. I t’s been a long time since I bought a vehicle and I wasn’t sure how it would go, but Brennan Thomas made us feel very comfortable .The whole staff were very courteous and friendly and we were not pressured in any way I would recommend Heubners for your next vehicle Thank you Brennan More
Smooth & easy I met with Jackie at the dealership, she showed me what I wanted, no pressure, worked with me on my trade, very pleasant. I would say the smoothest an I met with Jackie at the dealership, she showed me what I wanted, no pressure, worked with me on my trade, very pleasant. I would say the smoothest and easyest car purchase I’ve ever had. Jackie & huebner Chevrolet will be my 1st stop for my next vehicle purchase thank you very much More
Friendly, low pressure, fair price This was a low stress car purchase, friendly sales, and I was given as much time as I needed to decide on my purchase. I would recommend them and wil This was a low stress car purchase, friendly sales, and I was given as much time as I needed to decide on my purchase. I would recommend them and will start there for my next car purchase. More
Never disappointed! We have dealt with Huebner’s for many years and have bought many cars. Always treated like family and they go out of their way to help. With the pass We have dealt with Huebner’s for many years and have bought many cars. Always treated like family and they go out of their way to help. With the passing of our salesperson, John Leahy, we needed to break in a new one. Fortunately, Rob Forbes stepped in and we were not disappointed. He was great, and as usual, Brad, Brady and Russ.. Thank all of you! You are the greatest More
Seamless/Flawless From the first time I walked through the door all the way through picking up the keys to my new car, I was treated very respectfully. Kim worked hard From the first time I walked through the door all the way through picking up the keys to my new car, I was treated very respectfully. Kim worked hard and quietly in the background to deliver exactly what I wanted. What a great experience, thank you. More
Great service from sales staff. Sales very helpful and friendly. Easy to work with. Have not purchased from them for a few years. Decided to stay local. Good choice on our part. Sales very helpful and friendly. Easy to work with. Have not purchased from them for a few years. Decided to stay local. Good choice on our part. More
buying my fifth Subaru Just purchased my fifth Subaru (outback) from Huebners. Thanks to Kim Richards for a great buying experience, no pressure, just good help and advice. Just purchased my fifth Subaru (outback) from Huebners. Thanks to Kim Richards for a great buying experience, no pressure, just good help and advice. All the staff there at Huebners make this a first class dealership, recommend them highly. Will be back there when time for my next Outback. More
Best buying experience ever!!! I called Shane before I came in and told him what vehicle I was looking for. We set a time for my arrival and went i came in he had the vehicle parked I called Shane before I came in and told him what vehicle I was looking for. We set a time for my arrival and went i came in he had the vehicle parked outside and ready to drive. He let me take the vehicle on my own and told me to take as much time as i would like. When i came back he asked how i liked it. He was not pushy at all and there was zero pressure to buy. He just told me to let him know when i was ready to move forward. I was extended the same treatment the day i purchased my vehicle by both the sales and finance staff. I highly recommend Shane as a salesman and Huebner is now my dealer of choice. More