
Huffines Chevrolet Plano
Plano, TX
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New Car Lease I would recommend Dan Werner and Burl Thomas for making my new car lease a very positive one. It was quick and easy, I got exactly what I wanted in a I would recommend Dan Werner and Burl Thomas for making my new car lease a very positive one. It was quick and easy, I got exactly what I wanted in a new lease vehicle. They were fast and efficient when it came to getting through all of the paperwork needed. More
Excellent Service, hard workers! If you come here, I definitely recommend you speak to Ernie Massei. He made my whole experience a pleasure, even ensured my seven year old son was con If you come here, I definitely recommend you speak to Ernie Massei. He made my whole experience a pleasure, even ensured my seven year old son was content throughout the process with their kiddy room available. He dealed back and forth until got a deal I could comfortably afford. I walked out with a fully load Chevy Trax LTZ with the custom wheels. Tell him what you want and he'll get you as close a possible!!! Thanks Ernie!! More
Great sales team Just purchased my new Corvette from Mark. Great no hassle low pressure sales service. Easy to do business with these guys - car was ready to drive awa Just purchased my new Corvette from Mark. Great no hassle low pressure sales service. Easy to do business with these guys - car was ready to drive away when promised. Have purchased from them before and will again. Service team is also great to work with. More
Disappointing I purchased my vehicle two years ago and had an excellent experience with the dealership. My experience was so great that I took my vehicle for routin I purchased my vehicle two years ago and had an excellent experience with the dealership. My experience was so great that I took my vehicle for routine maintenance since then even though the town I live in is 60 miles away. At the last week of June a service staff pointed out damage to my vehicle. After confirming this damage with my insurance, I noted that Huffines and insurance had alarming differences in price estimates. I scheduled an appointment with the Huffines full body shop back on the first week of the July and they informed me that due to the large number of vehicles that my appointment would be on the last week of July. On the last week of July, I turned my vehicle in and was informed that it would be a week. I was told by my insurance agent that they didn't even start my vehicle the same day I turned it in despite me having to wait three weeks. I let them know that I didn't anticipate that length of time and previously scheduled an appointment with the service department at the end of the week for a state inspection. The full shop body staff member, John King, had told me that they would turn my vehicle to the service department for a state inspection while they were working on it. I had reminded him about the inspection on three separate occasions since my vehicle took four weeks to finish and he assured me that it would be done. I know that a few of the delays were due to my insurance but it was primarily due to Huffines full body shop. When I did pick up my vehicle, John King told me that he forgot to do the state inspection. I was very patient over the past four weeks especially after being promised repeatedly that my vehicle would be done only to be disappointed. I had only asked for that one thing. Mr. King had me go to the service department who almost turned me away due to claiming that they met their maximum number of inspections for the month. Then they told me that it would be a two hour wait. It is fortunate for both parties that they were able to complete the inspection and at a quicker time that they anticipated. This is one of the reasons why I am giving two instead of one star. Another reason is when I contacted the service department today about a related issue, I received helpful advice from a kind staff member. More
Huffine's to our rescue! My husband and I both had our cars totaled this summer! Besides the emotional shock we were very worried about how we would swing buying 2 new vehicl My husband and I both had our cars totaled this summer! Besides the emotional shock we were very worried about how we would swing buying 2 new vehicles at once. Bryce Bessler and led our business from the very beginning. It was an amazing experience because he had to deal with our finances, our time issues and some emotional baggage! He was so patient and encouraging and we both came out with cars that we absolutely love! The financial manager was also wonderful! My husband has dealt with Huffine's for 30 years and now I'm sold too! I will recommend this dealership to everyone. More
New Corvette Mark was recommended by a friend and previous customer, excellent experience and great service, very knowledgeable on every aspect of the car which ma Mark was recommended by a friend and previous customer, excellent experience and great service, very knowledgeable on every aspect of the car which made it the purchasing experience go very smoothly, no hard sell with add on's or extended warranties which I have had to go through with other dealers at the point of sale which made it pretty much stress free. More
Eric Stovall Sales From the first call till the sale, Eric did a great job and was easy to work with. Will be doing business with Eric in the near future. From the first call till the sale, Eric did a great job and was easy to work with. Will be doing business with Eric in the near future. More
Huffines Staff is the BEST! Our sales person Bryce Bessler was fantastic and Burl Thomas is my "favorite human." They and the entire staff made our car buying experience a truly Our sales person Bryce Bessler was fantastic and Burl Thomas is my "favorite human." They and the entire staff made our car buying experience a truly hassle free pleasure!! Mark Ferguson is awesome also. I always recommend Huffines Chevrolet to anyone looking for great deal and fantastic service. My wife Leslie is now a believer and loves her new car. More
Great experience Mark and Bryan were amazing to work with. They both were accommodating and made my wife and son feel welcomed. This was the easiest car buying experie Mark and Bryan were amazing to work with. They both were accommodating and made my wife and son feel welcomed. This was the easiest car buying experience I've had. Mark took the time to explain any questions I had about the new Silverado, and he skipped over others that I was already familiar with knowing that I was pressed for time. Knowing that I was on limited time, Mark even made a USB drive loaded with FAQs and detailed topics on my new Silverado ahead of time. He was extremely friendly as well as knowledgeable and didn't make me feel pressured to buy in the slightest bit. Bryan helped us out on the finance/titling side of the deal and was by far the most pleasant one I've ever dealt with. In my experience, finance guys tend to be on the dry/bland side. Bryan interacted well with my kid, and my wife and I were impressed. I will have no problem making another 2.5 hour drive to purchase from Huffines dealership when the time comes. More
Ernie to Ernest I am recommending Ray Huffines Chevrolet because Ernie Massei took great care of me and my daughter as we went through the process of buying a 2016 Si I am recommending Ray Huffines Chevrolet because Ernie Massei took great care of me and my daughter as we went through the process of buying a 2016 Silverado. Ernie was knowledgeable about the truck and was a caring salesman as he responded to our questions and concerns in the buying process. Of course, I am knowledgeable, too, because my son was the lead designer for the truck. Ernie matched what I knew and walked with us step by step through the entire process, ending with leading us through the maze and array of buttons and controls on the dashboard so that we got a great launch as we left the curb of the dealership. Thank you Ernie. In addition Burl Thomas provided excellent service in the Finance part of the process. Didn't hurt that he treated us like family and we shared in the joy of his family, too. That's what this is all about--not a game of who gets the better deal. More