Huffines Chevrolet Plano

I appreciate the fast follow up on what was wrong with my truck. I also like the driver that took me back to my home so I did not have to wait at the Dealership all day. truck. I also like the driver that took me back to my home so I did not have to wait at the Dealership all day. More

I needed service on some standard items my 2008 Z71 4x4 Ext. Cab Pick up. I set an appointment and arrived on the scheduled day to a smiling, pleasent and professional associate, Susie Fraizer. Susie and I Ext. Cab Pick up. I set an appointment and arrived on the scheduled day to a smiling, pleasent and professional associate, Susie Fraizer. Susie and I have had conversations in the past when she was in sales ( I always look at the new vehicles while having my current vehicle serviced ) so seeing her there was a pleasent supprise. When the service items were completed, I headed to the cashier's window. There was Melva Walton. She looked at me and addressed me by name with a simle that is as big as TX. She is a pleasent, accurate and professional member of the service team. It always makes my return visits to R/H Chevrolet a pleasure. More

Erin was very professional and took care of us from start to finish. Thank you for your excellent customer service! We will definitely return for car care services in the future. to finish. Thank you for your excellent customer service! We will definitely return for car care services in the future. More

While the car, value, and warranty had me sold; Kennard added depth and a personable atmosphere that cinched the buy. Here are several special traits Kennard brought to the buying experience: 1. Relaxi added depth and a personable atmosphere that cinched the buy. Here are several special traits Kennard brought to the buying experience: 1. Relaxing, 2. Made no comparisons to other makes and dealers, 3. Listener during both casual talk and car talk, 4. No noticeable crutch phrases, 5. Pleasantly personable, 6. Calm confidence, 7. Unhurried nature except when away to reduce wait, 8. Competent, 9. Sought others like service when they could add special touch, 10. Gentle follow-up approach, 11. Easy to follow during feature walk-through, and 12. No exaggerations. Kennard insured purchase by being honest, pleasant, prepared, and interested; made for a hassle free car-buying experience. His colleges were pleasant and helpful, too. Like I said to Kennard, I can't wait to buy another Hyundai. Thank-you. More

I've purchased two vehicles from huffines and both times I was treated like the only person buying a car that day. The associate was extremely helpful and clearly wanted to see me leave with the car times I was treated like the only person buying a car that day. The associate was extremely helpful and clearly wanted to see me leave with the car I like and met my financial abilities. I never felt short changed or taken advantage of. A great company. More

It is always a pleasure to interface with Melva. Being a long time Huffines customer, she greets me by name with her beautiful smile each and every time that I bring one of my vehicles in for service. Her a long time Huffines customer, she greets me by name with her beautiful smile each and every time that I bring one of my vehicles in for service. Her attention to detail is A+ in my book. When I am here, she follows up to make sure that my documents are organized and processed in a timely fashion. She insures that my vehicle is waiting for me at the front of the building ready to roll. Melva consistently demonstrates outstanding customer service and is a primary reason why I return to Huffines when my vehicles require service. Please recognize Melva for her excellent contributions to the consumer experience at Huffines. More

I was able to get an oil change and state inspection without having an appointment. There was no attempt to up sell me services I didn't want, as you would get from a local oil change place. The time without having an appointment. There was no attempt to up sell me services I didn't want, as you would get from a local oil change place. The time I waited was less than expected for the two services. The remodeled waiting room was very accommodating. Although Cynthia (my cashier) was very pleasant, I spoke with Melva who has been there forever and also is very pleasant. More

My wife and I have been loyal buyers of Hyundai over the past 20 years. In recent years we had several unfortunate circumstances that hurt our credit and the Hyundai Sonata that my wife was driving was 10 y past 20 years. In recent years we had several unfortunate circumstances that hurt our credit and the Hyundai Sonata that my wife was driving was 10 years old and reaching the 100,000 mile mark. We knew that it would be difficult to get another car. We were right. We had gone to several Hyundai dealership pick out the car and color we wanted only to be told we did not qualify. Finally I had reached out on the internet to find a dealership that might be able to help us in getting a car and 1 being Hyundai. We received an email from Jonathan Cruz at Huffines Hyundai in Plano, Texas to stop by to see if they could help us get the car of our dreams. Jonathan Cruz had no idea that we were current Hyundai owners or our circumstances. So we went to see him and he was busy at the time so he had Frank White help us. To make this story a little shorter, they were both very encouraging and helpful thru the whole process, not only were we able to get the car we wanted, but they were able to get us a good interest rate and payments we could afford. Thanks to both Jonathan Cruz and Frank White for working with us and being honest and respectful in getting a new car a reality. My wife is now in her new car which will go for another 10 years/100,000 miles and we our both very happy and satisfied loyal Hyundai customers. Thanks Jonathan Cruz and Frank White Louie Williams and Bertha Lucia Zorrilla-Williams More

I was extremely happy with the service I received. My service rep, Keith, has always been very helpful. And the cashier, Melva, was very efficient and friendly. service rep, Keith, has always been very helpful. And the cashier, Melva, was very efficient and friendly. More

I came in Wednesday morning for oil change and tire rotation. Reggie is all was prompt and very courteous. he always lefts me know what is happening on my vehicle. All service was completed and I wa rotation. Reggie is all was prompt and very courteous. he always lefts me know what is happening on my vehicle. All service was completed and I was on my way in 45 minutes. Check out with Melva Walton was very pleasant. She is always so pleasant. Makes check out easy and quick. I have been coming to Huffines for service a long time and will not work with anyone but Reggie. Also glad when Melva is working, I leave with a smile. More