Huffines Chevrolet Plano

Taking your car into the dealership for servicing can be an experience that can cause great anticipation. I have a Suburban which is 12 years old. I bought it new from Ray Huffines and it has been serviced an experience that can cause great anticipation. I have a Suburban which is 12 years old. I bought it new from Ray Huffines and it has been serviced with great care these past 12 years. I have never been disappointed by the care my truck or myself have been given. The staff in the service department is exceptional. From the moment you drive into the service area you are treated as a valued customers. Reggie my service advisor always makes me feel that he has my best interest in mind. I always feel he tells me the truth and directs me in making an informed decision about what needs to be done and what might wait until it fits my budget. I can say without a shadow of a doubt that I can trust Reggie and Ray Huffines. I would highly recommend buying a car from Ray Huffines and having them take excellent care of it for perhaps 12 years or more. I would also like to comment on how lovely Melva and Shirley are in the cashier's office. It is a pleasure having them check you out. They are a wonderful example what quality customer service should be. More

Erin Thompson was my servicer on my 2005 Saturn Vue/Black. She always greets me with a smile and a willingness to assist. As a woman I really appreciate the advice she gives me about my car and be Vue/Black. She always greets me with a smile and a willingness to assist. As a woman I really appreciate the advice she gives me about my car and believe it is fair and honest. When Saturn decided to go out of business I was really worried as to who was going to service my car, but Huffines has proved to be well above satisfactory. Melva Walton was my cashier and she expedited my bill in a professional manner. I encourage all of my friends to go and see the "Gals at H." (Huffines). Thank you ladies for the great service you provide. It is appreciated!!!! More

I have gotten two new cars from Ray Chevy! I will always recommend to someone to go there to buy a car! Bryce Bessler is who sold me my recent purchase of a Chevy cruze, he made the experience more than we recommend to someone to go there to buy a car! Bryce Bessler is who sold me my recent purchase of a Chevy cruze, he made the experience more than welcoming, exciting, he made me want to always come back for future purchases! Every time I've heard some one who is thinking about a new car purchase, I say go to Ray Huffines Chevy and talk to Bryce B! Thank you Bryce for all that you have done and contiue to do! You're my number one recommendation as a Sales Repisentive to purchase a car from! More

I had great customer service! I got the vehicle I wanted and I would recommend Huffines Hyundai Plano to anyone. Thank you guys for everything. and I would recommend Huffines Hyundai Plano to anyone. Thank you guys for everything. More

I have Suburban's for the past 13 years (all purchased at Huffines) and have dealt with Keith Overturf for the last several years. Keith has reliably provided a friendly greeting, is sensitive purchased at Huffines) and have dealt with Keith Overturf for the last several years. Keith has reliably provided a friendly greeting, is sensitive to my often busy schedule and has been extremely helpful in explaining what needs to be done to my vehicle. Keith's presence and orientation to customer service is the main reason I continue to return to Huffines. During my last service , I had the pleasure of being checked out by Melva Walton. I found Melva to be extremely friendly, efficient in the checkout process as well as conveying considerable awareness and knowledge of the process. It was a true pleasure to go thru the checkout process with her. Dick H. More

I actually live in Austin but work in Dallas during the week. My husband called me on my drive in on Tuesday and said there was oil on the garage floor and that I needed to get my Tahoe to a dealer immedi week. My husband called me on my drive in on Tuesday and said there was oil on the garage floor and that I needed to get my Tahoe to a dealer immediately. We had purchased our first Tahoe at Huffines in 2005 and they were the first place I thought of. I took it in on Wednesday morning and was greeted promptly by Susie Frazier. I told her my problem and also a couple of other issues that I wanted to get checked out while it was still under warranty. I used their courtesy shuttle also. Ms. Frazier called me in just a few hours to let me know their findings. She set it up for the courtesy shuttle to pick me up at work and take me to get my vehicle. Once I got there I was promptly acknowledged by Melva Walton and the check out was painless. They drove up my vehicle and was on my way. I would highly recommend them for any of your service needs. Susie and Melva were both great! Thanks! More

I needed an oil change. Erin came out and greeted me. She has helped me before and is always very friendly. I told her I needed to have an overall checkup, for I was going on a long trip. She brought me a li has helped me before and is always very friendly. I told her I needed to have an overall checkup, for I was going on a long trip. She brought me a list of concerns. What I liked most was there was no pressure on what I should do. I've never been pressured from anyone at Huffines. I bought my truck tens years ago have always gone back for oil changes and other maintenance. Melva is always cheerful and helpful. So from beginning to end of my visit is professional and courteous. I choose a business for quality of work and how I'm treated. Robert Haire More

Service was fast, friendly and hassle free. All associates were extremely helpful and courteous. All services were performed as promised and in a timely manner. Huffines will have my return busines associates were extremely helpful and courteous. All services were performed as promised and in a timely manner. Huffines will have my return business. More

All I can say is we had a great experience with the Dealer. Tony was very helpful and we bought the car and finished all the paperwork within 90min. Dealer. Tony was very helpful and we bought the car and finished all the paperwork within 90min. More

I have driven a ton of cars in the past 5 years, so when I walked into Ray Huffines I knew exactly what I wanted to look closely at: the Chevy Cruze. I wasn't about to listen to sales pitches or any such fl I walked into Ray Huffines I knew exactly what I wanted to look closely at: the Chevy Cruze. I wasn't about to listen to sales pitches or any such fluff business. I was a woman on a mission and I was waiting to be impressed after visiting 6 other dealers and dealing with their pitches. Enter Bryce: I was immediately impressed by his chill demeanor and how he listened to exactly why I was there. And surprise - no sales pitch! He immediately pulled up a car and we were test driving it within minutes. He answered my questions easily and happily no matter what I asked. Enter Darren: again, completely impressed. Darren was as relaxed was and we spent a good 15 minutes talking cars before we even sat down to talk price. They both were so helpful on selecting a trim model, something I don't care too much about until it's too late, and Darren made sure I got the color I wanted. Neither of them pressured me into a commitment ASAP, made sure I was comfortable in knowing all the options of purchasing, and actually made the buying process fun! We bonded during the time most customers find the most harrowing. Darren especially impressed me by talking about the other cars I had been looking at, discussing their good points and bad. Their professionalism, care and concern over my future car was so refreshing. And the price wasn't half bad either. When my car finally arrived (it was a dealership transfer) about a week later there were a few minor knicks in the plastic. Bryce and Darren immediately catalogued everything, didn't make me feel bad for noticing them, and made sure I was kept abreast of the repairs, which happened ASAP. Talk about fantastic customer service! A few days later I picked up my beautiful car, which Bryce had personally detailed himself because he knew I'm almost OCD about that, and I couldn't say thank you enough. The level of customer care and attention I detail from Huffines is astounding. Darren even went an extra mile when I had questions about my leather after the purchase and came out to my house before I started a crazy work week to make sure everything was to my standards. I felt like a celebrity (I am totally not)!!! These guys made purchasing my car the best experience of my life, and anyone who need new cars are now going to Huffines to work with Darren and Bryce. I really can't recommend them enough because of their stellar customer service. The only complaint I have is with Jeff, the F&I guy, who couldn't have spent less time with me or provided less information if I had dared him. He made me super uneasy and never returned a phone call with my questions. The only time I heard from him was when he called me and proceeded to yell at me about how I shouldn't pay full cash (which I was intending to do so I wouldn't have to deal with him), my credit is "the worst he's seen" and I need to finance to boost it. These are lies. My credit is fine. I gave him a tersely worded thank you and hung up on him - and paid cash for the car because there was no way I was dealing with him. More