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Huffines Chevrolet Plano
Plano, TX
2,557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 26, 2017
stressed and uneasy dealer ship did not have any of the 2017 elantra sports on site. I was told there would be no charge to get the car from somewhere else and on the da dealer ship did not have any of the 2017 elantra sports on site. I was told there would be no charge to get the car from somewhere else and on the day we were to do the paperwork they tried to charge me a $250.00 transfer fee and denied that we ever talked about it. I was never offered to look at any of the online selections that was available from the Vans lot but was told that there were only three colors to choose from, red, blue and gray. (I choose blue) As I looked into GAP protection from other insurance companies I was told by experienced dealers that I was over charged about $400.00 on the GAP which turned out to be GPP and this was not explained every well by financing nor was it ever denied or confirmed of the over charge, the concern only was met with a poker look and silence. The over all price of the car was not what true car projected and was higher than I anticipated, I was never offered to see the car invoice to compare prices. I was told I had to sign all paper work before they would get one single car for me to look at, no choice here. I have not bought a new car in 30 plus years and had to do a lot of research on the business of buying a new car, GAP and GPP protection. I like my new car but the over all experience was stressful and unenjoyable and I still feel taken advantage of. More
by tdblack
Verified CustomerEmployees Worked With
Lamar Rogers,Elise Miller
May 25, 2017
Excellence! I dealt with Chuck and Chris. They were both awesome. They made me feel comfortable about the process and went above and beyond to make me happy. I ap I dealt with Chuck and Chris. They were both awesome. They made me feel comfortable about the process and went above and beyond to make me happy. I appreciate them so much and I am now proud to say that I am driving the car I love! More
by Rashunda L Davis
Employees Worked With
Chris Ninos, Chuck Winnett
May 25, 2017
Great! Tommy is an excellent salesman. He is very knowledgeable and understands the needs of his customers. My experience at this dealership was the best car Tommy is an excellent salesman. He is very knowledgeable and understands the needs of his customers. My experience at this dealership was the best car buying experience I have had. No pressure. More
by ringer1971
Employees Worked With
Tommy Mostaghim
May 25, 2017
Hyundai Purchase In 2017 This dealership met my expectations in each, and every way. I will be returning in the future when looking to buy another vehicle. My overall experien This dealership met my expectations in each, and every way. I will be returning in the future when looking to buy another vehicle. My overall experience could not have been better. More
by tonybotaro
Employees Worked With
Elise Miller
May 25, 2017
Huffiness Plano is the Best When I walked into the dealership on a Saturday a few weeks ago, Roosevelt May was walking through the showroom and came over to say hi. He had sold When I walked into the dealership on a Saturday a few weeks ago, Roosevelt May was walking through the showroom and came over to say hi. He had sold me a car 10 years before and remembered that I was a repeat customer. I don't think he knew my name, but he asked Tommy Mostaghim to help me. Roosevelt runs a wonderful dealership. Mercifully, I haven't had any work done other than oil changes because I haven't needed it. More
by mdrew
Employees Worked With
Tommy Mostaghim
May 25, 2017
Olina Review Elise Miller is a good salesperson. We had to get our windshield replace because of hail damage. We ended up waiting more than a week before taking Elise Miller is a good salesperson. We had to get our windshield replace because of hail damage. We ended up waiting more than a week before taking delivery of the car. After repeated inquiry, we were offered a loan car for 2 days. I wish we had been offered a loan car sooner because the service department knew they were backed up with repair of the cars due to hail damage. More
by alanckchu
Employees Worked With
Elise Miller
May 22, 2017
Awesome service Dan was not my initial contact with the dealership, I was passed on to him due to the other contact having an appointment that ran longer than expecte Dan was not my initial contact with the dealership, I was passed on to him due to the other contact having an appointment that ran longer than expected. Dan was attentive to my questions, and engaged in friendly conversation. During the actual buying process he let us know what he was doing every step of the way. He spent time to go over all of the features of the car, and went through the On Star setup. He made sure I was comfortable with the car before leaving to attend his next customer. Dan didn't know this, but this was my first NEW car purchase, and I'm really enjoying the new Stingray! More
by Jack Holding
Employees Worked With
Dan Werner
May 22, 2017
Easy buying from out-of-state Wanted to take advantage of a good deal, but live in another state. Sean was very helpful in communicating long-distance, including answering question Wanted to take advantage of a good deal, but live in another state. Sean was very helpful in communicating long-distance, including answering questions and sending pictures of the vehicle of interest via text message. Once I arrived at the airport, I was picked up, treated to lunch, and brought to the dealership. Honest folks and hassle-free experience. Happy with my purchase! More
by JacobHartsell
Employees Worked With
Sean Allen
May 21, 2017
The very best experience! Dealing with Mark was as delightful as any I have ever had. Mark made certain we got the vehicle we wanted with absolutely no problems. We would ref Dealing with Mark was as delightful as any I have ever had. Mark made certain we got the vehicle we wanted with absolutely no problems. We would refer him to anyone interested in purchasing a Chevy. More
by joeanns
Employees Worked With
Mark Ferguson
May 20, 2017
Excellent experience Buying a new truck from Huffines with the help of Mark Ferguson was easy. Mark and the dealership were professional, friendly, knowledgeable. Their l Buying a new truck from Huffines with the help of Mark Ferguson was easy. Mark and the dealership were professional, friendly, knowledgeable. Their low price was fair. Mark was very courteous of my time. Will definitely buy from them again. More
by B Ellis
Employees Worked With
Mark Ferguson
