Huffines Chevrolet Plano - Service Center

Service on an 2002 Truck I bought this certified used Silverado 2500HD diesel from Huffines 10 years ago. I've towed a 5th wheel trailer to Alaska and back. Now the truck is I bought this certified used Silverado 2500HD diesel from Huffines 10 years ago. I've towed a 5th wheel trailer to Alaska and back. Now the truck is beginning to show it's age. 2 independent repair facilities have worked on it but haven't corrected the problem with power steering. Huffines worked on it and replaced faulty parts that should take care of the problem. Melba Walton reminded me to take advantage of Veteran's discount on repairs. I really appreciate that. More

Incredible Service 1st time customer We had a recall on our 2011 Sonata. Were in from east texas, just stopped by to see how long repair might take. My husband goes inside to ask, meanw We had a recall on our 2011 Sonata. Were in from east texas, just stopped by to see how long repair might take. My husband goes inside to ask, meanwhile I'm sitting in car and DJ Cabrera comes over to ask if he could help. I explain what we're there for, he drives my car into service area. I tell him our time is limited due to a dentist appt within the next hour. He says let me see what i can do. Before i know it, he hands me a service order, and says I'll be back with a loaner car. In the meantime we are led to Brett, the service advisor, who is incredibly friendly. He gets our info and we're off in a beautiful 2017 Sonata. This all happened in about 15 minutes!! We were called back in about 2 1/2 hrs, Our bill was $00.00 they did even more than we asked for & a car wash!! In almost 60 years of my life I've never seen or experienced anything like it!! We will come here whenever possible. We were treated like royalty!! Amazing! Thank you!! DJ &Brett T & J Freeman 6-7-2017 More

Quick and Easy! Melva is super friendly and made me feel really comfortable! My service ended up being cheaper that originally quoted, which was awesome. Great experi Melva is super friendly and made me feel really comfortable! My service ended up being cheaper that originally quoted, which was awesome. Great experience at Huffines Chevrolet all around! More

25 years of excellent serivce says it all!!!!!!!!!!!!!!!!!!! I have been a customer of Ray Huffines Chevrolet for over 25 years and have never had a bad experience. The service department is outstanding from th I have been a customer of Ray Huffines Chevrolet for over 25 years and have never had a bad experience. The service department is outstanding from the van driver to the cashier and all between are fabulous people. More

Hope given by Dealership I haven't even visited this dealership but they already get 5 stars from me. I own a chevy Malibu. I stopped by Reliable Chevrolet today-needing help I haven't even visited this dealership but they already get 5 stars from me. I own a chevy Malibu. I stopped by Reliable Chevrolet today-needing help desperately. I had picked up a large screw and my tire pressure was dropping fast. They said they didn't have time to help me. I limped home and by the time I made ( thanks to prayers) the tire was flat. l can't believe how terrible they were. Onstar came to my rescue but wasn't sure the patch would hold. I called Huffiness Chevy dealership who was AWESOME! Keith, immediately made me feel like I was important. It took everything I had to not cry having someone be so nice to me! He set me up an appt first thing Friday to help me with my tire!! Now that is customer service!! Being new to the area and not having family close by-- makes situations like this a lot more stressful. BUT now I won't ever worry about my car because I know Keith and all the service team- have my back!! More

Great Service Ms. Melva was very helpful. She is very professional. she completes transaction in a timely manner. She always has a smile and is very courteous. Ms. Melva was very helpful. She is very professional. she completes transaction in a timely manner. She always has a smile and is very courteous. More

The Best Service Adviser Yet Milo Jackson was my service adviser on a recent trip to the dealership. I had asked for his card on a prior visit after witnessing how he treate Milo Jackson was my service adviser on a recent trip to the dealership. I had asked for his card on a prior visit after witnessing how he treated his customers. Let's just say that my previous advisers either left the company or had a poor disposition. He made a great impression, just by listening to him explain things to others. Women are often treated as if they don't know anything and are pushovers. Not the case with Milo. He took the time to explain the situation with my vehicle and for the 1st time I actually believed what he was saying was accurate and honest. He was professional, sincere and had a great attitude. This dealership is very lucky to have such a knowledgeable and caring employee. I have referred 3 people who all bought cars at Huffines in the past year and plan on referring them to Milo for their service. More

Routine Service Good timing on getting things completed on time. I was in there early and did not have to stay past 1 hour for routine maintenance. Good timing on getting things completed on time. I was in there early and did not have to stay past 1 hour for routine maintenance. More

Service department Huffines Chevrolet Plano is the best dealership. In Texas. Frank fixed my compressor and had me on the road in 2 hrs. Then my service clerk had me tak Huffines Chevrolet Plano is the best dealership. In Texas. Frank fixed my compressor and had me on the road in 2 hrs. Then my service clerk had me taken care of in a flash. My grandson bought his first car and he took my advise and went to Huffines Kia in McKinney. They worked with him and he bought him a new car. When anyone ask me where they should go for car or service I tell the Huffines is the best! More

Frustrating Still trying to find a fix for my poor performing truck. Seventh attempt. Still not resolved. Their offer to trade my 2016 for a 2017 was nothing Still trying to find a fix for my poor performing truck. Seventh attempt. Still not resolved. Their offer to trade my 2016 for a 2017 was nothing but an insult. More