Huffines Chevrolet Plano - Service Center

I am a loyal customer of Ray Huffines Chevrolet Plano. I've been coming to this location for service for the last five years. Even when I moved away from the area (five hour drive away) I still waited to I've been coming to this location for service for the last five years. Even when I moved away from the area (five hour drive away) I still waited to service my vehicle when I was in town because of the trust I have in this location. Everyone I have worked with at this location has always been professional and honest. One person whom I trust completely with both of my vehicles is Erin Thompson. Erin is very knowledgeable, friendly and honest. She has earned my trust and friendship these past years and I recommend her to anyone in need of service for their vehicle. From the moment I walk into Ray Huffines Plano, I am always greeted in a genuine, caring manner. Even when it's time to leave, the cashiers are just as friendly and honest. In particular, one of the cashiers, Shirley, greeted me with such a warm smile on two different occasions within the same week, when I brought in both vehicles for oil changes. It's this kind of service that earns a customer's trust and respect. Thank you to Erin and Shirley of Ray Huffines Chevrolet Plano! More

I always give a review on my Service Advisor(s). This time I would like to review Melva ! I have been coming to the Service Center since 2003, that is for 10 years. Melva has always been the smiling fa time I would like to review Melva ! I have been coming to the Service Center since 2003, that is for 10 years. Melva has always been the smiling face behind the counter. She always greets you with a smile and a kind word. Jerry walked on water, Frank does a great job too and don't get me started on Susie! Susie keeps all of them in line. Then there is Melva, wonderful, kind, caring Melva. She had the right caring words for me when my brother died. Then when my baby sister followed, she once more had a comforting word. You see, we keep coming back to Huffines Plano Service Center because it is like going home. They are all part of our family too. I love seeing Melva's warm smile and I know that my vehicle is in good hands from the beginning to the time I pay my bill and head out. Before I retired, and when I had to hire people I was always looking for people like Melva. Melva honestly cares and it comes across as real! In my opinion, and I would tell Mr. Huffines this if I ever get to see him again, Melva is worth her weight in gold and is a real asset to Huffines Plano! The day she retires, I hope is not any time soon, Huffines will fill her job, but they will never be able to replace her. Melva is a Huffines treasure! More

“Pit Stop” I should start by saying I have been a long “Pit Stop” I should start by saying I have been a long time customer of Huffines , both purchasing vehicles and having them serviced there. I came “Pit Stop” I should start by saying I have been a long time customer of Huffines , both purchasing vehicles and having them serviced there. I came to Huffines when my service advisor, Keith Overturf, left Reliable Chevrolet and started with you. I have always enjoyed great service and have been a loyal customer. Below is a great example of why I will continue to be. Last Friday afternoon I was driving on PGT and it was pouring rain. It was raining so hard I had the wipers on full blast and that is when they overlapped, twisted themselves into a pretzel and stopped altogether. Normally, I would not have been this close to Huffines, as I live about fifty miles away, but that day lucky for me I was in the neighborhood. I pulled in, got Keith, we went to parts, got the new blades, Cynthia rang me up, Keith installed them tightened the control arms and done. I then told Keith I had a check engine light that was going on and off but happened to be on. He checked it, found a broken wire leading to a sensor, fixed and I was on my way in about a half an hour. More

Professional and curtious service at its best is what I experienced. I was told about my warranty work and what was extra and how much up front. experienced. I was told about my warranty work and what was extra and how much up front. More

Keith Overturf has been my service advisor for over 10 years. He is very competent and efficient and always friendly and smiling. Shirley (cashier) provides pleasant conclusion to years. He is very competent and efficient and always friendly and smiling. Shirley (cashier) provides pleasant conclusion to my service experience. She is both friendly and efficient. More

I have been coming to Huffines for a long time. I can't say enough about the service department, their ability to quickly and accurately diagnose and repair problems accurately. I have bought new veh can't say enough about the service department, their ability to quickly and accurately diagnose and repair problems accurately. I have bought new vehicles from Huffines and have serviced old clunkers with them too and got the same level of professional service throughout. Keith Overturf has been my service advisor and he is always courteous, professional, and prompt to return calls and keep me updated. Ask for him he will take great care of you and your vehicle! Melva Walton is always on top of her game and friendly at the cashiers desk. Finally, not pictured above, but Huffines also has a courtesy van to pick you and and give you rides. That team is also first class and both the drivers have been with Huffines along time, I know. Whenever you keep employees a long time you are doing things right. I highly recommend Huffines to somebody looking for a place to service their GM vehicle. Jamie B. Plano. More

We have been loyal customers of Huffinnes since 1996. Our first and noly service rep has been Frank Conti and we can't say enough of how considerate and efficient he has been servicing our cars in total over first and noly service rep has been Frank Conti and we can't say enough of how considerate and efficient he has been servicing our cars in total over the years three vehicles he has maintained and serviced always with as much care as if it were his own cars. Our family is proud to be part of the Huffines family. Service is important as is the check out service and Malva has always been there to greet us with a smile and an uplifting story while she checks us out for the days service. All in all always a pleasant experience. Thank you Frank and thank you Malva. More

Erin, is great, very nice price on oil change for corvette, best service I have ever had from a chevy dealership, and I have been to almost all of them in north texas area corvette, best service I have ever had from a chevy dealership, and I have been to almost all of them in north texas area More

great service!!! JR is fantastic...very friendly I great service!!! JR is fantastic...very friendly I went in to get an oil change, the service was quick, easy, and I was very impressed by the custo great service!!! JR is fantastic...very friendly I went in to get an oil change, the service was quick, easy, and I was very impressed by the customer service provided. More

Very pleased with the courtesy and politeness i was treated with and welcomed with. I was also very thankful for from the very initial beginning since i first called to the dealership and I spoke to th treated with and welcomed with. I was also very thankful for from the very initial beginning since i first called to the dealership and I spoke to the service advisor Erin and how friendly she was in getting me in that same day I called, and after showing up to the dealership and she being the one coming up to me hearing out my concerns i had with my car. Also how i was provided with a rental car until my car was ready the next day, and she was very good at calling me right the next morning letting me know the status on my car just how she had promised she was going to call me. Overall great experience very happy about it I've visited other Chevrolet dealers but nothing compares to the great customer service Huffines Chevrolet Plano offers to its clients! Thank you definitely will come back in the future! More