Huffines Chevrolet Plano - Service Center

Susie is always helpful and honest...she is the main reason why I continue to get my vehicle serviced at the Plano location. Also, my cashier Cynthia was great as well. She took the time to explain each reason why I continue to get my vehicle serviced at the Plano location. Also, my cashier Cynthia was great as well. She took the time to explain each service cost on my invoice. Thanks Hiffines Plano!!!! More

I appreciate the fast follow up on what was wrong with my truck. I also like the driver that took me back to my home so I did not have to wait at the Dealership all day. truck. I also like the driver that took me back to my home so I did not have to wait at the Dealership all day. More

I needed service on some standard items my 2008 Z71 4x4 Ext. Cab Pick up. I set an appointment and arrived on the scheduled day to a smiling, pleasent and professional associate, Susie Fraizer. Susie and I Ext. Cab Pick up. I set an appointment and arrived on the scheduled day to a smiling, pleasent and professional associate, Susie Fraizer. Susie and I have had conversations in the past when she was in sales ( I always look at the new vehicles while having my current vehicle serviced ) so seeing her there was a pleasent supprise. When the service items were completed, I headed to the cashier's window. There was Melva Walton. She looked at me and addressed me by name with a simle that is as big as TX. She is a pleasent, accurate and professional member of the service team. It always makes my return visits to R/H Chevrolet a pleasure. More

Erin was very professional and took care of us from start to finish. Thank you for your excellent customer service! We will definitely return for car care services in the future. to finish. Thank you for your excellent customer service! We will definitely return for car care services in the future. More

It is always a pleasure to interface with Melva. Being a long time Huffines customer, she greets me by name with her beautiful smile each and every time that I bring one of my vehicles in for service. Her a long time Huffines customer, she greets me by name with her beautiful smile each and every time that I bring one of my vehicles in for service. Her attention to detail is A+ in my book. When I am here, she follows up to make sure that my documents are organized and processed in a timely fashion. She insures that my vehicle is waiting for me at the front of the building ready to roll. Melva consistently demonstrates outstanding customer service and is a primary reason why I return to Huffines when my vehicles require service. Please recognize Melva for her excellent contributions to the consumer experience at Huffines. More

I was able to get an oil change and state inspection without having an appointment. There was no attempt to up sell me services I didn't want, as you would get from a local oil change place. The time without having an appointment. There was no attempt to up sell me services I didn't want, as you would get from a local oil change place. The time I waited was less than expected for the two services. The remodeled waiting room was very accommodating. Although Cynthia (my cashier) was very pleasant, I spoke with Melva who has been there forever and also is very pleasant. More

I was extremely happy with the service I received. My service rep, Keith, has always been very helpful. And the cashier, Melva, was very efficient and friendly. service rep, Keith, has always been very helpful. And the cashier, Melva, was very efficient and friendly. More

I came in Wednesday morning for oil change and tire rotation. Reggie is all was prompt and very courteous. he always lefts me know what is happening on my vehicle. All service was completed and I wa rotation. Reggie is all was prompt and very courteous. he always lefts me know what is happening on my vehicle. All service was completed and I was on my way in 45 minutes. Check out with Melva Walton was very pleasant. She is always so pleasant. Makes check out easy and quick. I have been coming to Huffines for service a long time and will not work with anyone but Reggie. Also glad when Melva is working, I leave with a smile. More

Taking your car into the dealership for servicing can be an experience that can cause great anticipation. I have a Suburban which is 12 years old. I bought it new from Ray Huffines and it has been serviced an experience that can cause great anticipation. I have a Suburban which is 12 years old. I bought it new from Ray Huffines and it has been serviced with great care these past 12 years. I have never been disappointed by the care my truck or myself have been given. The staff in the service department is exceptional. From the moment you drive into the service area you are treated as a valued customers. Reggie my service advisor always makes me feel that he has my best interest in mind. I always feel he tells me the truth and directs me in making an informed decision about what needs to be done and what might wait until it fits my budget. I can say without a shadow of a doubt that I can trust Reggie and Ray Huffines. I would highly recommend buying a car from Ray Huffines and having them take excellent care of it for perhaps 12 years or more. I would also like to comment on how lovely Melva and Shirley are in the cashier's office. It is a pleasure having them check you out. They are a wonderful example what quality customer service should be. More

I have Suburban's for the past 13 years (all purchased at Huffines) and have dealt with Keith Overturf for the last several years. Keith has reliably provided a friendly greeting, is sensitive purchased at Huffines) and have dealt with Keith Overturf for the last several years. Keith has reliably provided a friendly greeting, is sensitive to my often busy schedule and has been extremely helpful in explaining what needs to be done to my vehicle. Keith's presence and orientation to customer service is the main reason I continue to return to Huffines. During my last service , I had the pleasure of being checked out by Melva Walton. I found Melva to be extremely friendly, efficient in the checkout process as well as conveying considerable awareness and knowledge of the process. It was a true pleasure to go thru the checkout process with her. Dick H. More