664 Reviews of Huffines Chevrolet Plano - Service Center
I purchased a 1999 Tahoe from Huffines and i had a bad experience but after i meet with Melva Watson i been coming back to Huffines. She also introduce me to Keith Overturf. I can truly say if it wasn't experience but after i meet with Melva Watson i been coming back to Huffines. She also introduce me to Keith Overturf. I can truly say if it wasn't for those two i would find another chevy place to do my business. More
I had collision work done on my Hyundai Tucson, after another place/shop screwed up my vehicle for what could have been a lot less traumatic for me. Jerry Taylor took me in and fixed what the other place another place/shop screwed up my vehicle for what could have been a lot less traumatic for me. Jerry Taylor took me in and fixed what the other place couldn't figure out. They did a good job with what they were allowed by the insurance company. Jerry was my service adviser for my Chevy several years ago as well. He is a pleasure to deal with and I thank you Jerry, because I know that if I "find something not quite right" I can take it to you and Huffines will fix it. Even as "particular" as I may be (not said by JT), you were so nice an I appreciate you. More
Frank Conti, Melva Watson, and the Huffine's Team are the greatest! Always professional, friendly customer service and quality work at a fair price! Love 'em! the greatest! Always professional, friendly customer service and quality work at a fair price! Love 'em! More
I brought my Saturn in for detailing and when I picked it up it looked brand new. Cynthia Terrell was my cashier and she was very friendly and professional. She made sure I was happy with my car before I lef up it looked brand new. Cynthia Terrell was my cashier and she was very friendly and professional. She made sure I was happy with my car before I left. More
Reggie Pimento did an excellent job! He was very polite and courteous, but maintained a level of professionalism that sometimes can be taken for granted. You can tell that he's seasoned, experienced and kn and courteous, but maintained a level of professionalism that sometimes can be taken for granted. You can tell that he's seasoned, experienced and knowledgeable in his scope of support. He's a great addition to Huffines Chevorlet. More
I would like to thank Service Adviser Keith Overturf for going the extra mile in taking care of me and my car! I had an extended warranty issue and Keith took care of everything and made it hassle free for going the extra mile in taking care of me and my car! I had an extended warranty issue and Keith took care of everything and made it hassle free for me! Thanks Keith! More
My name is Cindy and Reggie Pimento is my Service Advisor. I cannot tell you how thankful I am to have Reggie as my "person" at your establishment. Not only is he always friendly, available and nic Advisor. I cannot tell you how thankful I am to have Reggie as my "person" at your establishment. Not only is he always friendly, available and nice, he makes each visit feel as though its our first by giving us exceptional customer service time after time. We used to do business with another GMC house and let me tell you at the time, my car was in the shop a lot due to continued problems. After a while I began to feel as though my car problems were a problem to them. That when we would call our then service person we didn't receive the warm fuzzy feeling on the other end of the line, but rather, there's another problem. Many years and a new car later, we're now with the Huffines Family and are there to stay. Although we didn't purchase my current vehicle there, we do service there. The last time I was in in early March 2013 I cannot tell you how important Reggie made me feel when he saw me and greeted me first thing that morning as I was there when you opened that day. Other customers were waiting for assistance and their Service Advisor as well. They way Reggie greeted me and said hello really made me feel as though I mattered and he was personally greeting me. I've referred friends to your establishment in the last year and they've ended up making purchases from your lot as well. I am happy to refer any friend or family member to you in return of the exceptional experience Reggie offers to me and my family with each service visit. In today's world customer service, good customer service is far and few and sadly not as strong as our society needs. I know a lot of companies who could benefit and need a person like Reggie in their corner. Huffines should be proud to say he's a part of their family. In closing, the WHY as to the rating I gave is because of Reggie's above and beyond kindness and caring. Thank you More
I have had my Chevy Suburban serviced at Ray Huffines Chevrolet in Plano for almost 10 years. In addition to being very happy with my car, which has almost 150,000 miles on it and has never had any majo Chevrolet in Plano for almost 10 years. In addition to being very happy with my car, which has almost 150,000 miles on it and has never had any major issues, I am also very appreciative for the excellent work provided by the service department. My service advisor, Reggie Pimento, has always been professional, friendly, knowledgeable, fair and efficient and I can always count on the quality work being done in a timely manner and at a very fair price. I am not the easiest person on cars, so I feel certain the fantastic service provided at Huffines has a lot to do with why my car has held up for so long and continues to be in great condition. I would highly recommend Ray Huffines Chevrolet to anyone. More
As it is the closest Hyundai dealer to me, I went there for some work on a 2006 Tucson that had been overheating. They were nice enough when I dropped it off, and they called me back saying that it would b for some work on a 2006 Tucson that had been overheating. They were nice enough when I dropped it off, and they called me back saying that it would be $761.00 for the repairs (about what I had figured). I get there the next day to pick it up, they want over $1200.00. Needless to say I was rather irked. The service guy who helped me was gone for the day and unreachable by phone, the service manager does nothing to help other than say "well, we can't take the new parts off your car", looks me up in their system and informs me that I haven't been in there for work in 3 years (I do oil changes and minor maintenance myself), and as such he can't "give me a break on the price". Apparently the service motto there is to overcharge the casual customer to get their money's worth. I love the Hyundai models and am looking to buy two this year. Guess I need to find another dealership. More