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664 Reviews of Huffines Chevrolet Plano - Service Center
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March 06, 2019
Happy genesis owner Great service and great staff I suggest a renovation of the waiting area Cell Phone outlets and more tables or work areas Easy to make an appoint Great service and great staff I suggest a renovation of the waiting area Cell Phone outlets and more tables or work areas Easy to make an appointment No delay upon arrival More
by Happy genesis owner
Employees Worked With
Ilana Arenberg
March 05, 2019
Unsatisfying experience My elantra’s lease was about up so I swung by ago to get a replacement sun visor they didn’t have one in stock. I asked to be kept In the loop of whe My elantra’s lease was about up so I swung by ago to get a replacement sun visor they didn’t have one in stock. I asked to be kept In the loop of when they would get one in stock they said yes. Two weeks past I didn’t receive any call. I called them asking and they said that they don’t keep that part in stock and would have to order it,but that it would be covered under warranty. I bought a new car in the mean time and I wait another two weeks no response I call them again they say to come in I show up wait for an hour and a half before they notice me after helping people who arrived after me. Then they tell me the part wasn’t ordered and that I needed to bring the Elantra in for them to replace the visor. After another two weeks I walk in on a whim and buy the visor for 106.00 and left in my new car to replace the visor myself. The only people who know how to do their job are the ones taking the money. Greg got me my visor and I was out in 10 min he was great everyone else though. More
by Anonymous 9531
Employees Worked With
Greg,
March 01, 2019
I am at a loss Our family has been loyal Hyundai customers for several years now. We are on our 3rd and both of our kids own Elantra's. We have been to three differe Our family has been loyal Hyundai customers for several years now. We are on our 3rd and both of our kids own Elantra's. We have been to three different Hyundai dealerships, all of them were exceptional. So when my son took his car to your service department, I was not worried at all. Now I am baffled at the poor treatment in the service department. He had an appointment scheduled in advance, he dropped his car off and returned to find out not only was his car not done, but he had to come back because, "they can't get to it till Friday." So they gave him a "loaner" car that he now has to pay $50 to use because of their mistake. So as a recap, he took time off work to deliver his vehicle, he coordinated a ride to and back from the dealership, he called service before returning to get his vehicle, he left the dealership with his broken car, had to bring it back several days later so he could pay an additional $50 for their mistake. We only hope and pray the vehicle is done today. I have directed him to use the dealership in Mesquite from here on out. We will still buy Hyundai's, but we are sad about this service department. More
by Firedawg
Employees Worked With
Ilana Arenberg
February 25, 2019
Very good I wish I had been greeted and appointment been on time. Thank you for all of the smiles and the courtesy from everyone. Thank you, Michelle Tutt I wish I had been greeted and appointment been on time. Thank you for all of the smiles and the courtesy from everyone. Thank you, Michelle Tutt More
by Pinklady54
Employees Worked With
Howard Carey
February 22, 2019
Worry-Buster In DFW Metroplex, a well-functioning auto is safety. Superior maintenance of my car by the Huffines team gives me confidence to use our local high-spe In DFW Metroplex, a well-functioning auto is safety. Superior maintenance of my car by the Huffines team gives me confidence to use our local high-speed roads filled with vehicles. Huffines' consistent attention to knowledge, craftsmanship, and good service keep me returning. I bought my car there 5+ years ago; have never considered having it maintenenced anywhere else because of consistent excellence. Every rider compliments my car and its ride. More
by Rith
Employees Worked With
Brett, Dan, this time Trey
February 21, 2019
Awesome 100% Satisfied an awesome team helpul friendly fast explains everything take cares of my needs I always take my car there for Service so I know everyt 100% Satisfied an awesome team helpul friendly fast explains everything take cares of my needs I always take my car there for Service so I know everything is done. More
by Hawk
Employees Worked With
Ilana Arenberg,Roosevelt May
February 19, 2019
Customer service Very attentive, professional and courteous! I was extremely happy with the service I got!! I would recommend the service center to anyone at any time Very attentive, professional and courteous! I was extremely happy with the service I got!! I would recommend the service center to anyone at any time More
by Wieden, Ursula947
Employees Worked With
Connor Vandennieuw
February 19, 2019
Personal Feeling Service was completed quickly and explained patiently by Vito. I felt welcomed and that Huffines would be there for my car. I recommend Huffines Servi Service was completed quickly and explained patiently by Vito. I felt welcomed and that Huffines would be there for my car. I recommend Huffines Service. More
by PWelch
Employees Worked With
Walter Segovia
February 15, 2019
Great service! Dan Turk provided me with excellent service. He listened to me, and recommended the service and software update needed for my 2017 Santa Fe Sport. Roo Dan Turk provided me with excellent service. He listened to me, and recommended the service and software update needed for my 2017 Santa Fe Sport. Roosevelt May and Frank White in the sales department very professionally advised me on an extended service plan which I then purchased. I recommend Huffines Hyundai to my family and friends! More
by bizcoachkirk
Employees Worked With
Frank White,Roosevelt May
February 15, 2019
Mixed Service with State Inspection Trey, was very informative when my vehicle was taken back to the repair shop. Trey explained what had been done inclusive of recall issue. Advised wha Trey, was very informative when my vehicle was taken back to the repair shop. Trey explained what had been done inclusive of recall issue. Advised what is close to needing replaced which was noted on the bill. This had never been explained before and it is much appropriated for budgeting purposes. More
by Pepper08
Employees Worked With
Trey Taylor
