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Huggard & Ewing
Stoughton, MA
1,006 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,006 Reviews of Huggard & Ewing
September 12, 2023
If I could leave a zero score on the car I would. The car has had many issues but as I already knew it’s a used car with high miles so I guess it’s nobody’s fault. The way it was handled from start The car has had many issues but as I already knew it’s a used car with high miles so I guess it’s nobody’s fault. The way it was handled from start to finish is 5 stars +. Susan the finance director made it happen with a lot of work and dedication. The 3 other dealerships I went to prior could not get me approved. They said sorry and moved on. At Huggard & ewing the finance lady came out herself to talk with me and asked about other options she didn’t give up and made it happen. That wasn’t were she was done either. When the mechanical issues came up she was the one that handled it. I’m not sure why her title is finance when she handled everything. If she’s not related to the owners you couldn’t tell because she really cares as well as Chris in service he really cares also. I’m not happy with the car and all the problems it has but I have to be honest about the way the dealership handled it thats worth the 5 star review. More
by Connor
Employees Worked With
Susan park, Chris O'Neill
Helpful 
March 08, 2023
Worst car buying experience of my life. Where do I start? How about the fact that they FORGED MY SIGNATURE on a purchase and sales agreement and sent that to my bank for the WRONG AMOUNT. T Where do I start? How about the fact that they FORGED MY SIGNATURE on a purchase and sales agreement and sent that to my bank for the WRONG AMOUNT. This locked me into a loan that was higher than it should have been with higher payments. Sounds like interstate wire fraud to me. Their excuse was that maybe they forged my name because they could't reach me for some reason and didn't want to hold up the sale. Total xx, I could rarely get people on the phone when I called and they rarely returned messages. There was no reason for a new P@S to begin with, we filled one out on the day I made a deposit. The forged P@S showed no down payment at all. I had to cancel that loan and initiate a whole new loan for the vehicle for the correct amount. If I was not desperate for a vehicle I would have walked away at that point. The car was sold to me with the assertion that ALL maintenance was done on the vehicle before I even test drove it. That turned out to be patently false, I have documents from their own system that shows that the car needed service from a Honda dealer because the cruise control, lane keep assist and several buttons on the steering wheel were not working. Their own technician stated this in the notes, the salesman should have known this. These issues should have been fixed before I ever picked up the car and they were not. I have made no less than 7 trips to Huggard and three to the Honda dealer to get issues worked on and/or fixed. For an issue I had with rattling coming from the rear of the car they stated that I needed new shocks in the rear. They charged me a deductible for the work even though I was told at the time of the sale that their warranty covers everything with not deductible. The aftermarket parts that they used not only failed to fix the issue with the rattling but it also resulted in a VERY poor ride. The car was smooth over bumps before the work and now handles them very poorly. To fix the issue THEY created they wanted me to pay for parts and labor to replace the shocks with OEM parts. That issue is still unresolved. No one from their management team has ever reached out to me regarding any of my issues there. On the day I picked up the car, one of their owners had me sign a new purchase and sales before they would give me the keys, I am assuming they have trashed all the old copies but I have my own. When I told him about the forgery (in front of other customers) he couldn't get me out that door fast enough. I have read in other poor reviews where they bank on the fact that they have been in operation for over 70 years. Well not with the current owners they haven't. Buyer beware, go somewhere else. More
by mcm
Employees Worked With
Susan Park, Jose Colon, , Kevin Sousa, Cara Boben, Bronson Giannetti
February 03, 2023
Will be buying my next car from here. All the employees are extremely nice and helpful, they all did everything they could to make sure my car was in top condition and beautiful before I All the employees are extremely nice and helpful, they all did everything they could to make sure my car was in top condition and beautiful before I brought it home. Can’t beat the top notch service and amazing prices! More
by lana.houlberg
Employees Worked With
Chris Coy, Kevin Sousa, Jon Lewis, Jon Lewis
January 06, 2023
Everyone was friendly and professional. Very nice staff and a pleasurable car buying experience. Would highly recommend!! I love my new car. Thank you Huggard and Ewing Auto Center! Very nice staff and a pleasurable car buying experience. Would highly recommend!! I love my new car. Thank you Huggard and Ewing Auto Center! More
by mmulcahy67
Employees Worked With
Tyler Souza, Jon Lewis
January 06, 2023
Very helpful and it was stress-free looking for a car. Already knew the make I wanted and the size, and being able to test drive was easy. Made a choice and was able to buy a car within an hour. Already knew the make I wanted and the size, and being able to test drive was easy. Made a choice and was able to buy a car within an hour. More
by JB
Employees Worked With
Jon Lewis
November 04, 2022
It was such a pleasure. So easy! They did everything they could to make it happen for me! Glad I chose them! I would certainly recommend to anyone! So easy! They did everything they could to make it happen for me! Glad I chose them! I would certainly recommend to anyone! More
by Nathanael D.
Employees Worked With
Jon Lewis
