Huntersville Ford

I have purchased many vehicles but this dealership topped them all, great staff and a all around awesome experience. They treated me like family and made sure everything worked out in my favor. them all, great staff and a all around awesome experience. They treated me like family and made sure everything worked out in my favor. More

Sales person was personable, and eager to help. Though he appeared quite busy, he checked on me numerous times as I waited on him to finish with the previous customer. The tech at the end of the deal took ti appeared quite busy, he checked on me numerous times as I waited on him to finish with the previous customer. The tech at the end of the deal took time to help me setup all the bells and whistles before I left. That was very appreciated. More

I have a great experience buying my new truck at huntersville ford. My salesman Keith Smith was very goo to work with. I would highly recommend going here if you need to buy a car or truck Thanks huntersville ford. My salesman Keith Smith was very goo to work with. I would highly recommend going here if you need to buy a car or truck Thanks to all the staff y'all are a class act. Michael Eudy More

Do NOT support this place - would give ZERO STARS if I could. Buyer's Advantage? What a joke. Purchased a new F150 from them OCT 2019 which entitled me their insult of a 'Buyer's Advantage' program. O could. Buyer's Advantage? What a joke. Purchased a new F150 from them OCT 2019 which entitled me their insult of a 'Buyer's Advantage' program. Over the past year, I have had or attempted service twice - two years of Quick Lane servicing of the truck was included. The first time I was told they had no shuttle service available nor loaner - both written 'perks' of the Buyer's Advantage program. The second time, just this morning, I attempted a second oil change and was told the wait would be 1-1.5 hours even though I was informed there was only 1 customer ahead of me. After waiting in the lobby for 1 hour, I walked back to the service department and noticed my truck still sitting where I left it. After asking the service advisor, he said it had not moved yet, but was next in line. I gave them another 30 minutes before checking again - truck still had not moved so I asked for my keys. Joke of a program. Who cares if the service is 'free' for two years if you have to wait for 2-3 hours for an oil change!!! As for the original purchase, it was a major disappointment as well. Typical games played where the discounts shown on their website magically were not on the first 'offer' they brought to me. The sales manager Keith also played games with the value of my trade vs sales price of the new truck. They assume the buyer is uneducated and unable to see through their car salesman games. Here's a hint Huntersville Ford management - some/most of your customers in this suburb town of the largest city in NC have a college degree or two and can handle basic math! Sad that I'll have to drive out of town for all future services and purchases, but will be glad to considering this insulting level of customer service. More

It was an absolute pleasure to work with the folks at Huntersville Ford. Beginning with our first contact with Angelica, to our test drive and deal discussions with Salesman, Keith; to finalization of ou Huntersville Ford. Beginning with our first contact with Angelica, to our test drive and deal discussions with Salesman, Keith; to finalization of our great deal with Business Manager, Michael. I highly recommend doing business with Huntersville Ford! Bob Atkisson - Fort Mill, SC. More