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Huntersville Ford

Huntersville, NC

4.7
861 Reviews
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13825 Statesville Road

Huntersville, NC

28078

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Showing 862 reviews

November 27, 2020

I went to the dealership today and was wanting to purchase one of their F150's they have listed for $33,888 and the original MSRP is $44,430. Spoke to Sonny and I explained which truck I was interest More

by jimw248
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sonny and Alycia
Dec 01, 2020 -

Huntersville Ford responded

Hello, thank you for your honest feedback about your experience with us. It is our goal that every guest leaves satisfied so we are disappointed to hear that you did not. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (704) 875-6547 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

November 16, 2020

Great staff!! My purchase was made enjoyable by the staff. I have to say I've been going to huntersville ford for many years and I will continue to go their. I've already recommended them to a freind More

by Dale.johnston87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed hassanein
November 13, 2020

There was no pressure by anyone when I arrived. I was able walk the lot by myself and just look, and I appreciate that. Sonny met up with me and he is a delight to work with, so was Franklin. More

by Money
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Burgess
Nov 17, 2020 -

Huntersville Ford responded

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again in the future. Have a wonderful day!

November 12, 2020

The truck could sell itself but Ahmed was very instrumental in putting this die hard Chevy truck owner in a Ford. I never thought this day would come but Ahmed was so knowledgeable about his produ More

by williebedens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Hassanein
Nov 13, 2020 -

Huntersville Ford responded

Williebedens, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 12, 2020

We purchased a new vehicle November 11 2020. We worked with Keith, Sonny and Franklin. They were all so helpful and made the process easy. We were not pressured by them. We highly recommend Huntersville F More

by BEGL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Sonny, Franklin
November 11, 2020

Thank you to Ahmed, Keith and Stacy for all the help you provided with the situation I was in. You helped resolve my issues and did your best to make it right. More

by Sandismit24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmed Hassanein, Stacy Cowan, Keith Hoffield
November 10, 2020

Our experience was great. Brandon was extremely knowledgeable about the vehicles we were interested in and was able to answer all of our questions. We would certainly visit Huntersville Ford in the More

by patriciatwyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, Mike
Nov 12, 2020 -

Huntersville Ford responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Huntersville Ford for all of your automotive needs. It is great to hear our Staff took such great care of you! We hope to see you here again! Take care!

November 05, 2020

I highly recommend Huntersville Ford to anyone. I've purchased my first truck with the help from Eric Basiliere. He made my experience hassle free. He was very friendly, knowledgeable and professional. More

by chakeahingleton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Basiliere, Ava, Alexandra
Nov 12, 2020 -

Huntersville Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We're happy you found our staff to be so supportive during your experience here at Huntersville Ford. Thank you again for choosing us and we hope to see you again soon! Safe travels!

November 03, 2020

Exceptional work by the entire team—from sales to service—extremely knowledgeable, customer focused, and flawless handling of issues. I felt valued and received 5-star service throughout entire purc More

by Kgentile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Smith
Nov 05, 2020 -

Huntersville Ford responded

Hello there, thank you for your kind review; we are happy to pass along your comments to the team here at Huntersville Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 02, 2020

Huntersville Ford/Stacy Cowan and Prax Casanova handled my purchase of a new Edge ST....they did an outstanding job on communicating with us and we were able to purchase this vehicle for my wife on her bir More

by Kia Eats Tires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Cowan and Prax Casanova
Nov 05, 2020 -

Huntersville Ford responded

Hello there, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We are always more than happy to assist you if anything else comes up. Thank you and take care!

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