
Huntersville Ford
Huntersville, NC
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Buying a new car Huntersville Ford is a fantastic dealer to work with in purchasing a new car Jeremy and Daniel were great to work with. Whole experience was great. Huntersville Ford is a fantastic dealer to work with in purchasing a new car Jeremy and Daniel were great to work with. Whole experience was great. More
A pleasant and efficient experience. My experience at Huntersville Ford was excellent. Brandon Fritz was very knowledgeable and helpful through the whole car buying experience. I bought My experience at Huntersville Ford was excellent. Brandon Fritz was very knowledgeable and helpful through the whole car buying experience. I bought a new Ford Ranger and got exactly the deal I needed. Everyone at Huntersville Ford was pleasant. I will definitely be back for my next vehicle purchase and would highly recommend Huntersville Ford to my friends. More
Review Everything went great. Eric was very helpful. I didn’t have any issues and all my questions were answered when asked. Would recommend to my friends. Everything went great. Eric was very helpful. I didn’t have any issues and all my questions were answered when asked. Would recommend to my friends. More
Incredible Salesperson I have bought and or leased new vehicles from dealerships for the past 40 years. I have never dealt with a salesman like Kevin Baker. The first time I I have bought and or leased new vehicles from dealerships for the past 40 years. I have never dealt with a salesman like Kevin Baker. The first time I went into the Huntersville Ford dealership I informed him I had no intention of leasing but was interested in the Platinum Explorer and merely was interested in checking it out. Without hesitation he was more than willing to help me. He was patient(and I can be a challenge), kind, personable and unbelievably knowledgeable on everything about the vehicle. I went back a second time with my husband and again he spent so much time with us and again answered with an extraordinary knowledge of the vehicle. We left again but did ask him to call us if the model equipped with what I wanted came in. A few days later it did and he called me to come see it. Needless to say we did get the car. His professionalism, personality and knowledge is impeccable. Kevin Baker is a huge asset to your company. I would also like to commend Daniel Hicks for not only his knowledge but for his follow up by phone for any tech questions or issues. Unfortunately, I have not really had a chance to use and learn how to use the technology due to a vacation but am confident that Kevin and Daniel will be extremely helpful with teaching me how to use all these bells and whistles. Thanks for a great leasing experience! More
Great car and staff Everyone was pleasant, easy to work with. We got an amazing deal on a new 109 Ford Escape. Would highly recommend. Ian sold us the car and was wonderf Everyone was pleasant, easy to work with. We got an amazing deal on a new 109 Ford Escape. Would highly recommend. Ian sold us the car and was wonderful. More
Excellent customer service I had been looking to make a trade at several dealers. Immediately I would tell the salesman what I was looking for. All had tried to sell me out of t I had been looking to make a trade at several dealers. Immediately I would tell the salesman what I was looking for. All had tried to sell me out of the price range I was trying to stay within. Shelton listened..... he didn’t try to up sell beyond that. They did not waste my time. I’m extremely pleased with the customer service from him and Huntersville Ford and would highly recommend them. More
New vehicle purchase I went in thinking I was not going to get financing.From the salesman to the financial personnel was stress free and were not pressuring me at all to I went in thinking I was not going to get financing.From the salesman to the financial personnel was stress free and were not pressuring me at all to buy.It all went great and was able to purchase the vehicle!I recommend there sales and financial departments. More
New Truck Purchase Great staff to work with. From start to finish was a pleasureable experience. Thanks Huntersville Ford Team. Future business will be with these guys. Great staff to work with. From start to finish was a pleasureable experience. Thanks Huntersville Ford Team. Future business will be with these guys. Highly recommend checking them out. More
Great people to work with Great people that were very mindful of all of my needs excellent follow up before and more importantly to me after the sell if you are in the market f Great people that were very mindful of all of my needs excellent follow up before and more importantly to me after the sell if you are in the market for a Ford give Sheldon a call More
Service Department I have had three bad experiences with the Service Department. I was told by one of the service technicians (Troy) that I needed a battery. I left Hun I have had three bad experiences with the Service Department. I was told by one of the service technicians (Troy) that I needed a battery. I left Huntersville Ford and immediately went to get a second opinion because the battery was only one year old. The battery was checked and it was determined that I DID NOT need a new battery. On a previous occasion, I went to the Service Department to get an oil change and filter. I was told that they topped off the fluids. However, I found out later that day that they did not. I went back and they did top of fluids, however, I had to return to get this done wasting my tiime. I will never go there again and recommend that you get second opinions before having service done there. More