
Huntersville Ford
Huntersville, NC
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Great customer service Had fun buying a vehicle I would recommend anyone in the market to stop by and see there deals sales are great and hilarious easy to talk to. Had fun buying a vehicle I would recommend anyone in the market to stop by and see there deals sales are great and hilarious easy to talk to. More
Quick Lube Service Team The Quick Lube service team at Huntersville Ford does an excellent job, of taking care of me and my car. I have complete confidence in their abilities The Quick Lube service team at Huntersville Ford does an excellent job, of taking care of me and my car. I have complete confidence in their abilities and recommendations, when it comes to working on my Taurus. More
GREAT ecperience My sales guy, Sheldon was awesome! He listed to me and found me exactly what I was looking for. Daniel was great also. GOOD JOB My sales guy, Sheldon was awesome! He listed to me and found me exactly what I was looking for. Daniel was great also. GOOD JOB More
4 hour drive Drove 4hrs to buy truck that wasn't available in my local area. I arrived at the dealership Jackie Layne was there to greet me she had the keys for t Drove 4hrs to buy truck that wasn't available in my local area. I arrived at the dealership Jackie Layne was there to greet me she had the keys for the truck ready to test drive. During the test drive much to my surprise she was very knowledgeable about the features of this vehicle I was definitely impressed. While waiting for Ryan in finance Jackie was there to answer any questions. During the tedious finance paperwork with Ryan he was very personable and easy to work with. But here's the thing that really impressed me. Jackie took it upon herself to finish detailing my truck after going back to check and find out what was taking so long. I really can't say enough about Jackie and her customer focus engaging personality and willingness to go above and beyond Especially with her just having little experience in vehicle sales. Just wish I lived closer so I could take advantage of the Dealership advantage program. Don't understand why all dealerships don't have this service when a new vehicle is a big investment. More
F 150 It was the fastest and most pleasant car buying experience I’ve ever had. Jackson was patent & Ryan in finance was awesome! Go LMC Bobcats! It was the fastest and most pleasant car buying experience I’ve ever had. Jackson was patent & Ryan in finance was awesome! Go LMC Bobcats! More
New F-150 Great experience Jackie was super loved her no pressure selling. 2nd vehicle bought from you. That to me says it all Thank you all for your help Great experience Jackie was super loved her no pressure selling. 2nd vehicle bought from you. That to me says it all Thank you all for your help More
Great to Work With Alex spent a lot of time with us to help make sure we got exactly what we were looking for. He listened well and helped us get to a payment that we we Alex spent a lot of time with us to help make sure we got exactly what we were looking for. He listened well and helped us get to a payment that we were comfortable with. After the purchase, he spent extra time ensuring that we understood all of the vehicle features. More
Absolutely terrible sales experience One hour after confirming the vehicle I wanted to buy was still available, I arrived from driving 26 miles to find the car was sold YESTERDAY. The man One hour after confirming the vehicle I wanted to buy was still available, I arrived from driving 26 miles to find the car was sold YESTERDAY. The manager was disinterested and unapologetic about my unhappiness; stone face shrugged his shoulders as to say "so what". I'd advise not patronizing Huntersville Ford. There are better places to be disrespected. More
Knowledgeable and Thorough Salesmen Customer service was excellent. Both salesmen were dedicated to our finding just the right ness vehicle for us. And, service department has always be Customer service was excellent. Both salesmen were dedicated to our finding just the right ness vehicle for us. And, service department has always been prompt and knowledgeable. More
Top Notch Dealership Recently I received a recall notice from Ford, Inc. I called Huntersville Ford and made an appointment to have the recall work done along with an oil Recently I received a recall notice from Ford, Inc. I called Huntersville Ford and made an appointment to have the recall work done along with an oil change and tire rotation. The letter from Ford said to plan on the work taking up to half a day. I am retired so this was not a big deal to me. The day of the appointment was rainy and nasty so I settled in the waiting area while the work was being done. I was very comfortable, the coffee was good and the atmosphere in the waiting area was cozy. I was there maybe one hour at the most and the service guy sought me out and said the work was already completed. I was surprised to say the least but happy that all the work was done. My truck was waiting right outside the service entrance door so I didn't even get wet. Huntersville Ford is a great place to do business. Kudos to the management there. More