Huntersville Ford

4 hour drive Drove 4hrs to buy truck that wasn't available in my local area. I arrived at the dealership Jackie Layne was there to greet me she had the keys for t Drove 4hrs to buy truck that wasn't available in my local area. I arrived at the dealership Jackie Layne was there to greet me she had the keys for the truck ready to test drive. During the test drive much to my surprise she was very knowledgeable about the features of this vehicle I was definitely impressed. While waiting for Ryan in finance Jackie was there to answer any questions. During the tedious finance paperwork with Ryan he was very personable and easy to work with. But here's the thing that really impressed me. Jackie took it upon herself to finish detailing my truck after going back to check and find out what was taking so long. I really can't say enough about Jackie and her customer focus engaging personality and willingness to go above and beyond Especially with her just having little experience in vehicle sales. Just wish I lived closer so I could take advantage of the Dealership advantage program. Don't understand why all dealerships don't have this service when a new vehicle is a big investment. More

F 150 It was the fastest and most pleasant car buying experience I’ve ever had. Jackson was patent & Ryan in finance was awesome! Go LMC Bobcats! It was the fastest and most pleasant car buying experience I’ve ever had. Jackson was patent & Ryan in finance was awesome! Go LMC Bobcats! More

Great to Work With Alex spent a lot of time with us to help make sure we got exactly what we were looking for. He listened well and helped us get to a payment that we we Alex spent a lot of time with us to help make sure we got exactly what we were looking for. He listened well and helped us get to a payment that we were comfortable with. After the purchase, he spent extra time ensuring that we understood all of the vehicle features. More

Top Notch Dealership Recently I received a recall notice from Ford, Inc. I called Huntersville Ford and made an appointment to have the recall work done along with an oil Recently I received a recall notice from Ford, Inc. I called Huntersville Ford and made an appointment to have the recall work done along with an oil change and tire rotation. The letter from Ford said to plan on the work taking up to half a day. I am retired so this was not a big deal to me. The day of the appointment was rainy and nasty so I settled in the waiting area while the work was being done. I was very comfortable, the coffee was good and the atmosphere in the waiting area was cozy. I was there maybe one hour at the most and the service guy sought me out and said the work was already completed. I was surprised to say the least but happy that all the work was done. My truck was waiting right outside the service entrance door so I didn't even get wet. Huntersville Ford is a great place to do business. Kudos to the management there. More

Very Pleased Very good sales and follow up on my vehicle purchase. Good local service but disappointed with Ford Corporate. Appreciate all of the local help. Emp Very good sales and follow up on my vehicle purchase. Good local service but disappointed with Ford Corporate. Appreciate all of the local help. Employees overall very friendly and helpful. More

Very helpful and so quick! Alex was very awesome. I knew exactly what I wanted when I found it online. I called him and he set everything up over the phone. He faxed my bill of Alex was very awesome. I knew exactly what I wanted when I found it online. I called him and he set everything up over the phone. He faxed my bill of sell to the bank and answered all my questions. We live two hours away from the dealership and yet the whole process was so smooth and quick. I spent about 40 minutes total at the dealership because Alex already had every little thing lined up. I am so grateful and I love my new Ford Explorer. More

I purchased my car 2015 from your dealership and I hate I d I purchase my car in 2015 from your dealership if I could turn the clock back I would never have bought it. I have only had the car for 3 years and no I purchase my car in 2015 from your dealership if I could turn the clock back I would never have bought it. I have only had the car for 3 years and now everything wants to fall apart. The warranty that I had on the car it expired last month so now I have to pay out-of-pocket to get my window fixed or any other electrical done.If I could trade this car in and get the same payment on a new car I would tired it in. I would not recommend this dealership to anyone because of the way I have been done. I am a Ford person every car I have had has been a Ford I bought my thrid car from y'all and this is my four car from dealership. More