
Huntersville Ford
Huntersville, NC
Filter Reviews by Keyword
By Type
Showing 860 reviews
Very Pleased Very good sales and follow up on my vehicle purchase. Good local service but disappointed with Ford Corporate. Appreciate all of the local help. Emp Very good sales and follow up on my vehicle purchase. Good local service but disappointed with Ford Corporate. Appreciate all of the local help. Employees overall very friendly and helpful. More
Very helpful and so quick! Alex was very awesome. I knew exactly what I wanted when I found it online. I called him and he set everything up over the phone. He faxed my bill of Alex was very awesome. I knew exactly what I wanted when I found it online. I called him and he set everything up over the phone. He faxed my bill of sell to the bank and answered all my questions. We live two hours away from the dealership and yet the whole process was so smooth and quick. I spent about 40 minutes total at the dealership because Alex already had every little thing lined up. I am so grateful and I love my new Ford Explorer. More
I purchased my car 2015 from your dealership and I hate I d I purchase my car in 2015 from your dealership if I could turn the clock back I would never have bought it. I have only had the car for 3 years and no I purchase my car in 2015 from your dealership if I could turn the clock back I would never have bought it. I have only had the car for 3 years and now everything wants to fall apart. The warranty that I had on the car it expired last month so now I have to pay out-of-pocket to get my window fixed or any other electrical done.If I could trade this car in and get the same payment on a new car I would tired it in. I would not recommend this dealership to anyone because of the way I have been done. I am a Ford person every car I have had has been a Ford I bought my thrid car from y'all and this is my four car from dealership. More
Excellent sales rep, in depth knowledge, superb support I just had the best experience in buying a new car. This is my 9th new car from several different dealers, but Huntersville Ford is the best in my mi I just had the best experience in buying a new car. This is my 9th new car from several different dealers, but Huntersville Ford is the best in my mind. I like their free 2 year maintenance and other after-purchase support; their sales rep - Shaun Grier - was enjoyable to work with. The finance support was good. And, I am a fan of the Ford Fusion Hybrid - my second! More
Service department Service staff very helpful and knowledgeable. Loaner car was offered. Checkout was quick and easy. My CMax was ready to go when I arrived for picku Service staff very helpful and knowledgeable. Loaner car was offered. Checkout was quick and easy. My CMax was ready to go when I arrived for pickup. More
I bought a truck! Car buying is a stressful process. But my sales person Ethan, and the finance manager Ryan, made this seamless and stress free. Ethan found out what m Car buying is a stressful process. But my sales person Ethan, and the finance manager Ryan, made this seamless and stress free. Ethan found out what my needs and wants were and found something that would work with my budget, plus some back up options too. He is well versed in the product and very patient. Ethan made sure that I didn’t feel pressured into making a decision that wasn’t right for me. Ryan worked with the numbers until we agreed on something that I was comfortable with and was calm cool and collected which helped me to be too! Huntersville Ford delivered on great customer service for me Saturday and I couldn’t be happier! More
Friendly salesman. Good experience. "That is all I've got to say about that."-Forest Gump. Clean showroom. Everone I saw and or spoke with were friendly. Good experience. "That is all I've got to say about that."-Forest Gump. Clean showroom. Everone I saw and or spoke with were friendly. More
Service done. I dropped my 2003 Escape off on Sunday night, the service person called me to let me know what they found and the cost. I approved to have the work do I dropped my 2003 Escape off on Sunday night, the service person called me to let me know what they found and the cost. I approved to have the work done and it was ready by the evening. More
New Truck Purchase Great dealership!!!!! Sales person was great and finance person was just wonderful. I made my deal over the phone which is rare. I was even trading Great dealership!!!!! Sales person was great and finance person was just wonderful. I made my deal over the phone which is rare. I was even trading a vehicle in. When I got there all of the paperwork was done. All I had to do is sign and drive. What a great experience. Plus, I get 2 years of free service and tire rotations. This is not done at any other dealer. I’ll definitely be back when I purchase again!!!!!! More
Great experience This is the second time we’ve purchased a vehicle from Huntersville Ford. What a great experience we had. From start to finish it was great. Shane This is the second time we’ve purchased a vehicle from Huntersville Ford. What a great experience we had. From start to finish it was great. Shane our salesman was super, Alex helped at the end and provided additional super awesome service to help close deal and get us out the door fast. We love our new Truck!!! Thanks to everyone at Huntersville Ford!!! More