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Huntersville Ford
Huntersville, NC
857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 857 reviews
November 08, 2015
Fantastic, friendly, Fabulous I had an amazing experience at Huntersville Ford. Carlos was the best salesman I have ever dealt with when buying a car. He went out of his way to mak I had an amazing experience at Huntersville Ford. Carlos was the best salesman I have ever dealt with when buying a car. He went out of his way to make my experience as easy as possible. He took so much time with me. To be very honest, I was only planning to go in and look at their inventory and come back with my husband. This was actually the first car I bought all by myself and there was absolutely no stress. More
by slf0560
Employees Worked With
Carlos
November 06, 2015
Great service! Huntersvill Ford always has great service! They are professional and stand behind their work! They are very friendly and attentive! I always take m Huntersvill Ford always has great service! They are professional and stand behind their work! They are very friendly and attentive! I always take my vehicles to them for service. More
by Hi
Employees Worked With
John Phillips
November 06, 2015
Service From the time I arrived until left .everyone at the dealership was courteous and helpful. It is a pleasure doing business with such an organized and From the time I arrived until left .everyone at the dealership was courteous and helpful. It is a pleasure doing business with such an organized and professional dealership. More
by Jim Rhyne
Employees Worked With
Quick lube staff
November 02, 2015
We were lied to and wont it made right!!! Thomas Gigliotti lied to us. He was suppose to sell us a 2015 F150 extended cab demo with a bed liner but when we received it- it didn't the bedliner Thomas Gigliotti lied to us. He was suppose to sell us a 2015 F150 extended cab demo with a bed liner but when we received it- it didn't the bedliner in it like he promised and the bed had alot of scratches like it had been used for hauling! We have made several calls to him and he does not return any calls! Thomas if you want a good review then you need to made good on your handshake cause I believe a handshake is your word and you did say we had your WORD! My husband said he will know next time to make sure he see vehicle before he buys!!! More
by Vicky8
Employees Worked With
Thomas Gigliotti and James
October 27, 2015
Our 2nd experience at Huntersville Ford - This was our 2nd experience with Huntersville Ford and we are very pleased!! They did their best to make our experience an easy, quick visit. We a This was our 2nd experience with Huntersville Ford and we are very pleased!! They did their best to make our experience an easy, quick visit. We are extremely pleased with everyone at Huntersville Ford and we plan to continue taking our business there. We both also share our perfect Huntersville Ford Experiences with everyone we know. More
by dmmarkell
Employees Worked With
Barry.the Sales associate, the finance gentleman and the systems gentleman...all were great to work with!
October 27, 2015
Absolutely wonderful experience! We can't say enough wonderful things about the dealership and the people that work in the Huntersville NC location! This is the third, yes third vehi We can't say enough wonderful things about the dealership and the people that work in the Huntersville NC location! This is the third, yes third vehicle we have purchased from them. Why? Not only do we like the product but we really enjoy the professionalism and kindness we were shown. There is plenty of dealerships that we could have gone to in our area but we chose to come back to this location each time because of what we have experienced. They not only are helpful but they were always making sure that we were happy, satisfied and content with our purchase. HUNTERSVILLE FORD YOU ROCK! More
by Happy Customers!
Employees Worked With
Todd Jones,Eric Perryman
October 26, 2015
We bought a pre-owned Ford Explorer. We received excellent information and service. We felt very comfortable during the entire process. We were not "pushed" to make a decision. We had tim We received excellent information and service. We felt very comfortable during the entire process. We were not "pushed" to make a decision. We had time to review the options, to drive the vehicle and to make final informative decisions. We would definitely recommend the dealership to others. Barry Brueckner has also made several follow-up calls since the purchase. we had a great experience with him More
by explorer girl
Employees Worked With
Barry Brueckner
October 22, 2015
Easiest Ever I found the Explorer I wanted on Monday, Did the paper work long distance (I work in NYC). I felt that my needs were being taken care of. I landed tha I found the Explorer I wanted on Monday, Did the paper work long distance (I work in NYC). I felt that my needs were being taken care of. I landed that Friday in CLT at 6PM went to Huntersville Ford from the airport and was meet by Carlos walked us through the new vehicle in and out. Drove our new ride home. Easiest vehcile I ever purchased. MFR More
by Dogs1960
Employees Worked With
Carlos and Thomas
October 14, 2015
One Customer "don't Matter" One Customer “don’t matter” was the words of Jeremy, Manager HUNTERSVILLE FORD. Need a car, don’t go to HUNTERSVILLE FORD. Run away from that place of One Customer “don’t matter” was the words of Jeremy, Manager HUNTERSVILLE FORD. Need a car, don’t go to HUNTERSVILLE FORD. Run away from that place of business. My Ford Focus with many transmission recalls was towed there after it died again after they put in a clutch. The courtesy Van Driver suggested that I check for another car with a very nice, female, less intimidating sales Representative that he recommended, while I was there. I met with Francina Santamaria. At first, she seemed friendly, very understanding and willing to help me explore the possibility of getting a new car at 1% rate that day. Unexpectingly, I began to experience the worse feeling of constant manipulation in car buying tactics wielded at me in my life by Francina S, esp. when she started pushing me into another Ford Focus with the same motor problem. I drove it and the motor scrubbed all the way. I called my daughter and she informed me that Ford had not changed the motor in 2015s. She began to pressure me and coerce me every time she came back after talking to someone which was a very degrading sales strategy. She went back and forth getting a better deal which turned into harassment. She was being told what to tell me next to get me in that car. According to all those recalls on my car, serious motor problems could occur without even any warning which was unsafe and made me feel very vulnerable. She continued pressuring me with those facts hard and I was coerced into giving her a signed check for $1500 to hold for bumper to bumper insurance. After, she got my check manipulation and coercion got worse. Then, I noticed she had been lying and deceiving me to get the check because I had not yet bought a car. I talked to Josh, Manager, he said he was not going to make me take that Ford Focus with the hard sounding motor, but she didn’t give me back my check. I was getting ready to leave, I had been manipulated from 9 am til 4 pm from being pressured and now within the last hour before closing she stated she had a good used car deal that would get me out of the Focus with the recalls that was marked down and I wouldn’t be under water, when I asked her the question. She lied about that price and took my $1500 and put as a down payment. She refused to show me the whole car fax, which later was found to have a recall. I was shocked and in disbelief over all the manipulation tactics. I went back to Josh because he had seemed fair before. He said Jeremy was in charge of used cars. I took the papers to Jeremy, Manager to get an understanding about what was really going on, he told me, “one customer don’t matter”. In other words, he doesn’t care what happens to, in essence, which is clearly an insult, hateful and potentially criminal. STAY AWAY FROM Huntersville Ford. They will lie, steal and cheat to sell a car and put you through xxxx. More
by tired of unfair business practices
Employees Worked With
Josh (new) (very considerate) Jeremy(used) (degrading and insulting) Francina S(sales) (manipulating, untruth, coersion)
October 07, 2015
Where theres a Will theres a way!!! Will was AWESOME!!!!! He patiently guided us through the car buying process!!! He was friendly and answered all of our questions!!! He deserves a rais Will was AWESOME!!!!! He patiently guided us through the car buying process!!! He was friendly and answered all of our questions!!! He deserves a raise! Enough said! More
by Bev323
Employees Worked With
Will Martin
