Huntersville Ford

Excellent experience. I am a female who happens to be a engineer. I have had to walk out of dealerships that gave me the run around because I was female and expecting me to fall for scams. Huntersville F engineer. I have had to walk out of dealerships that gave me the run around because I was female and expecting me to fall for scams. Huntersville Ford treated me with total respect the entire time I was there. They were up front with the deal and gave me a no kidding good deal. I was actually surprised at the deal and interest rate they could get me. I would highly recommend them to anyone who is in the market for an awesome car at a great price. No regrets and only praise for Huntersville Ford. Could not be happier! More

Stay away from this dealership. My fiancé went their to look at a car. The sales staff was horrible. Took her purse so she could not leave, Had her crying. If it would have been me I would hav their to look at a car. The sales staff was horrible. Took her purse so she could not leave, Had her crying. If it would have been me I would have called the police. Sales manager came out and was rude to her. Now I am involved and I can promise she will not buy there regardless of price. They are true xxxx, and that is being nice. More

Huntersville Ford installed a used coil in my 1998 Ford F150, and charged me close to 300$ of which $100 was for the supposedly new part (and which lists for $75 over at Ford's official parts website). I b F150, and charged me close to 300$ of which $100 was for the supposedly new part (and which lists for $75 over at Ford's official parts website). I brought it back 3 months later because the used part failed and they were asking me how the used part got in there ... I am still waiting for a call from the Service General Manager - and do not expect one quite frankly as the fish rots from the head. They did replace the used part with a new one after I returned and complained to them - however it is totally unacceptable that this happened in the first place. I was a loyal customer for 15 years ... and at this point there is nothing they could do to restore my confidence in their service. I will have to go and double check everything they claim to have done now over the years (at least the things that were not easy to verify as being completed honestly). Two words about Huntersville Ford: Stay Away!! The definition of "stealership" at its finest. More

Quality of the work had been ok however recomending services not needed is unacceptable. When I called to complain I was told I would receive a return call, which never came. I then reported the issue services not needed is unacceptable. When I called to complain I was told I would receive a return call, which never came. I then reported the issue to the BBB. The response to my complaint was to question the capability of the other shop I visited. So I visited a second repair shop which confirmed the services were unnecessay. No ownership of the misdiagnosis (whether intentional or accidential), no apology. Huntersville Ford could care less about losing a loyal customer or righting the situation. I will definately not recommend them to anyone, quite the opposite. More

Dishonest with online quotes. Quoted me a price over the internet and assured me they could give me an even lower price if I came to the dealership. When I got to the dealership they gave me a price $1000 internet and assured me they could give me an even lower price if I came to the dealership. When I got to the dealership they gave me a price $1000 more and said the quote assumed I paid a $1000 downpayment and took that money out of the price. He said it was in the quote but when I pulled up the email there was nothing about that in the email. I showed him and he said it was a mistake and would not honor the price in the email, let alone what I was told on the phone. Just a bunch of sharks. More

I have been utilizing Huntersville Ford for over eleven years both for sales and service and I have always been pleased with the service I have received. Everyone is knowledgeable, professional, helpful a years both for sales and service and I have always been pleased with the service I have received. Everyone is knowledgeable, professional, helpful and accommodating. I recommend both sales and service to all my friends and family. I have never had an issue that was not resolved to my complete satisfaction. More

My wife and I dropped her truck off at Huntersville Ford for 4 brand new tires. While it was there we get a call that she needs ball joints with a price tag of 601.00. She decides to wait on the ball joints for 4 brand new tires. While it was there we get a call that she needs ball joints with a price tag of 601.00. She decides to wait on the ball joints and just get the tires for now. After having another shop look at the car it turned out no new ball joints were needed. Repeated calls for an explanation from Huntersville Ford went unanswered. We were both loyal customers until this happened...Never again! More

Huntersville Ford is the best dealership I have encountered in the 16 years I have lived in NC. They are always friendly and helpful and even know my name, not just my car. encountered in the 16 years I have lived in NC. They are always friendly and helpful and even know my name, not just my car. More

My 83 year old mother needed a used car.She decided on a buick suv.We drove it on 2 different occasions and it seemed fine.Then 24-48hrs after she had it,the car developed engine problems,overheats.We told buick suv.We drove it on 2 different occasions and it seemed fine.Then 24-48hrs after she had it,the car developed engine problems,overheats.We told them we weren't interested in that car and he said he would only give us $6500.00 back from the iriginal $8000.00.That was unacceptable so they are spending the first 500.00 to try and fix it.Six days later they are still working on it.Run fast away from these guys. More

Paul took great care of me when I brought my vehicle in for service. He always does a great job andnever takes advantage of me and fixes exactly what I ask him to do. The ladies who schedule the service for service. He always does a great job andnever takes advantage of me and fixes exactly what I ask him to do. The ladies who schedule the service appointments for me are always upbeat and very friendly over the phone which also makes my visit to Huntersville Ford a good experience. Thanks again for all their hard work, along with their team's hard work, to get me in and out of there as soon as possible with my vehicle! More