Huntersville Ford - Service Center

Service Department No appointment needed for oil change. Timmy was very professional and friendly. I had an oil change for new 2015 King Ranch. Our truck was also was No appointment needed for oil change. Timmy was very professional and friendly. I had an oil change for new 2015 King Ranch. Our truck was also washed. More

New car brought in for oil change and tire rotation No appointment need for oil change and tire rotation. They have an express lane with extremely friendly staff. They have a beautiful waiting room wi No appointment need for oil change and tire rotation. They have an express lane with extremely friendly staff. They have a beautiful waiting room with coffee and area to charge cell phones, iPads ect. I had several staff members from various departments ask if I needed anything. More

Two Thumbs Up Didn't have an appointment minimum waiting time for vehicle to be serviced. Service rep Timmy was friendly and detailed in explaining the service that Didn't have an appointment minimum waiting time for vehicle to be serviced. Service rep Timmy was friendly and detailed in explaining the service that was to be done to vehicle. Great amenities friendly staff. More

Excellent service and care This is the only place I take my vehicle to be serviced! I trust Cliff Broderick and who he chooses the mechanic to service my vehicle. This is the only place I take my vehicle to be serviced! I trust Cliff Broderick and who he chooses the mechanic to service my vehicle. More

Service Continuous, excellent service, friendly, knowledgeable staff. I continue to recommend Huntersville Ford to friends for servicing of their vehicles as Continuous, excellent service, friendly, knowledgeable staff. I continue to recommend Huntersville Ford to friends for servicing of their vehicles as well as the purchase of a new or used vehicles. More

Experienced Workmanship I have alway been pleased with the experience of the service technicians at Huntersville Ford. I have been having my cars serviced here for three yea I have alway been pleased with the experience of the service technicians at Huntersville Ford. I have been having my cars serviced here for three years, and I no reason to go anywhere else. More

Service Troy Reuther was very professional and informed me of all the things that needed to be repaired on my vehicle. He explained the reason for the repairs Troy Reuther was very professional and informed me of all the things that needed to be repaired on my vehicle. He explained the reason for the repairs that he recommended. More

Great Service As always the folks at the dealership are great! The employees are knowledgeable, the service department is excellent and I always feel confident that As always the folks at the dealership are great! The employees are knowledgeable, the service department is excellent and I always feel confident that they have my best interest in mind! More

Always the BEST customer service!! Everytime I walk in the door, I'm treated like I'm the ONLY customer! They find out what I need and immediately start the work! Troy in the "Quick Lan Everytime I walk in the door, I'm treated like I'm the ONLY customer! They find out what I need and immediately start the work! Troy in the "Quick Lane" is amazing! I came in for an oil change and informed him of another issue that I was having with my Escape and he quickly explained what was going on and that it's normal and nothing needs to be done. It's so nice to have him and his expertise at Huntersville Ford! Because of him, Jon and Rob, I'll NEVER go anywhere else for cars or service! You'll never find another dealership like Huntersville Ford!! The best of the best!! More

Excellent service experience! 5 stars earned due to exceeding all my expectations. Hassle free appointment scheduling, attention to detail, and great attitudes. Cliff Broderick, Se 5 stars earned due to exceeding all my expectations. Hassle free appointment scheduling, attention to detail, and great attitudes. Cliff Broderick, Service Advisor, is exceptional as an advocate for the customer. Smart, nice, articulate about technical matters, and 100% reliable! If he makes you a promise, you can count on him making it happen. I live in a town that has another Ford dealership but their service department is still stuck in the 1970's. Although it's inconvenient for me to do business with Huntersville Ford because of heavy I77 traffic, I'll continue to spend my money with you guys as long as you have employees of Cliff's caliber. Count me as a loyal fan! More