Huntington Beach Mazda

Mazda3i Joe Rosales at H.B. Mazda will keep all commitments. Will not high pressure you. He almost seems like someone more interested in making a friend than Joe Rosales at H.B. Mazda will keep all commitments. Will not high pressure you. He almost seems like someone more interested in making a friend than hustling a car sale. Everyone at Patterson Mazda seem eager to dispel the usual anxiety one has purchasing from a dealer. More

Joe was great! My parents and I went to HB Mazda, and Joe was our salesman. Frankly, I have nothing but kind words for him. Joe was extremely patient, did NOT try to My parents and I went to HB Mazda, and Joe was our salesman. Frankly, I have nothing but kind words for him. Joe was extremely patient, did NOT try to pressure us at all, and was very informative in answering our numerous, numerous questions. We ended up leasing the 2016 Mazda6 Touring edition, and it is absolutely a dream. I could not be happier. Thanks, Joe! My only note that I would like other people to see is that the NATIONAL sales ad mentions 36,000 miles (12k/year). However, when we tried to sign the lease, it was changed to 10,000. Apparently it is something to do with the national ad being only for a Sport, not the Touring. However, this was not communicated in any way to us until we were all excited and sitting down to sign the lease (10pm at this point). Advanced warning would have been greatly appreciated. We went back the next day and were able to "upgrade" to a 12,000 mile lease for a few dollars more per month, which is great, but a little more clarity from the get-go would have been nice. I am going to be optimistic and chalk it up to miscommunication, with the hopes that other customers are informed in much more frank and clear circumstances. Overall, everything worked out in the end, so I am happy! More

2013 Mazda cx 5 It was great experience as my first buyer. We had good deal on this car and appreciated his patience. We had great chat and how we made our decisions. It was great experience as my first buyer. We had good deal on this car and appreciated his patience. We had great chat and how we made our decisions. More

No Fuss, No Muss, Simple and Smooth Purchase Our contact, Joe Balisalisa, turned out to be a great resource in finding, securing, and delivering the car we were looking for. His openness and exp Our contact, Joe Balisalisa, turned out to be a great resource in finding, securing, and delivering the car we were looking for. His openness and explanation of the process in finding our car was excellent. Best of all, he listened to what we wanted in a car for the price we felt was fair. I will definitely recommend Joe to anyone looking to buy a car. He even recommended financing that beat our credit union rate. More

Amazing experience Drove up and was immediately greeted by Josh. I explained my needs for a new company car, was shown the inventory, given comparisons and a test drive Drove up and was immediately greeted by Josh. I explained my needs for a new company car, was shown the inventory, given comparisons and a test drive and drove off in a fully loaded CX 5 GT. More

above and beyond Great service even after we left with our new car. Joe came to the house to help troubleshoot the garage door opener. Works perfectly now! Great service even after we left with our new car. Joe came to the house to help troubleshoot the garage door opener. Works perfectly now! More

fast, friendly & effective! stopped by without an appointment to have my phone/navigation system fixed/reset. Luis greeted me right away and looked for the appropriate person to stopped by without an appointment to have my phone/navigation system fixed/reset. Luis greeted me right away and looked for the appropriate person to help me. Joe Balisalisa explained to me what was going on and how to reset on my own should the problem occur. He was friendly and very knowledgeable and highly skilled. I was very pleased I was able to straighten this issue that had been annoying me so quickly and without fuss. thank you More

Great Experience! We just recently finalized our (my wife's and I) order of a 2016 CX-5 GT. Joe was the sales person assigned by truecar when I requested a quote and We just recently finalized our (my wife's and I) order of a 2016 CX-5 GT. Joe was the sales person assigned by truecar when I requested a quote and we are glad it was him. When we arrived at the dealership, he was straightforward and easy to talk to. No pressure at all and answered all the questions we had during the test drive. After we went back and put in the pre-order, he kept me updated on the status of the 2016 CX-5 that I pre-ordered through the 2-3 month wait for the car. I also had a truecar statement from my company that I printed at the time I sent in the pre-order and after a month, the prices started to change and not surprisingly, for the worse. It was extremely nice for us that Joe did not waver from the original price that the truecar statement gave when we placed the preorder. From then on, it was obvious that we'd finalize the deal when the car was delivered. As an employee that is an engineer in the customer service group for a major aerospace company here in Orange County, we all in some way need to talk to customers and since we do, we have all taken company courses in customer service which emphasizes "delighting the customer". Because of the reasons stated above, I think Joe did just that and I would recommend him to anybody. More

Best Experience This dealer was my best experience at any dealership that I have been to. I was treated like a long-time friend that had gone back to visit. Joe Rosal This dealer was my best experience at any dealership that I have been to. I was treated like a long-time friend that had gone back to visit. Joe Rosales remembered me from a visit over a year ago. Everything was straight forward. I was given all the information I needed and he answered every question that I had. The best part is that he got me a very good deal and I am extremely happy with my new car. More

Integrity I recently needed to have my dash board replaced due to a defect. I experienced a little trouble taking care of it at first, but after contacting my I recently needed to have my dash board replaced due to a defect. I experienced a little trouble taking care of it at first, but after contacting my sales rep Joe Balisalisa, he helped to steer me through the right path. I interacted with a few people on the Mazda team including Joe, Jerry, Daniel, and Christian, and they were helpful and kept me well informed of status. The most amazing part of the experience for me was when I picked up my car, after normal service hours, and Joe took the time to show me the work on my dash. It was while doing so I discovered that my technician, Edward DeSilva, found a very sentimental missing ring of mine and tucked it in an obvious place for me to find. A lot of times we don't get to interact with the people behind the scenes, who perform the actual service, and they get left behind in the acknowledgment. I want to take this moment to acknowledge Edward and share my appreciation for his skill and integrity with others. I am very pleased with his work. Thank You! More