Huntington Beach Mazda

I’ve test driven dearly a dozen cars in the last month and never had a more comprehensive test drive than with Robb Neely. Before sitting in the car, he walked me through each safety feature under the ho and never had a more comprehensive test drive than with Robb Neely. Before sitting in the car, he walked me through each safety feature under the hood and around the frame, making me appreciate every aspect of the craftsmanship in the vehicle. Once behind the wheel, he let the car do the talking as we put it through a rigorous test-drive down winding roads, the 405 fwy and an empty street where we could really challenge the car’s speed and braking power. WOW. Owner John Patterson happened to be there the day I came in and I was shocked at the interest he took in my situation. He spent hours calling in favors from his friends in high places and even called me from his cell phone while on his way to dinner with his son. The entire team listened to everything I was looking for in a car and car payment and steered me away from ones that may have been a better sale for them, but that wouldn’t have suited my needs. They treated me like I was their little sister, only wanting what was best for me, and showed me proof of their word in the figures. Robb was available by cell phone all hours of the day and welcomed my many thoughts, questions and requests. He put me in touch with the GM of a different dealership, arranged for a transfer of cars and was extremely knowledgeable on all fronts. I was treated like a queen from the moment I first arrived on the lot, never having to so much as open a door for myself. I could not recommend this team more highly and will continue to spread the word about this diamond-in-the-rough dealership. More

Friendly staff and smooth process throughout. The experience with Robb was much easier than the usual "Car Salesman" never ending negotiations to get to the price we wanted. I would recommend buying experience with Robb was much easier than the usual "Car Salesman" never ending negotiations to get to the price we wanted. I would recommend buying a car there to anyone, anytime. Prices are very reasonable too and the trade-in value came out OK - albeit needing a bit further negotiations first... Finally, the final part in the "finance room" was much faster than ever experienced before and Jerry was very helpful too. More

I visited this dealership looking for a used car. The salesperson, Rob Neely was very helpful and accommodating. I'm new to the country and so dont have a credit history. But these guys were able to get salesperson, Rob Neely was very helpful and accommodating. I'm new to the country and so dont have a credit history. But these guys were able to get me a decent deal given my case. I would recommend Rob - he is very friendly, professional and helpful. More

This is one of the best dealerships in town I have recently purchased my second car from them they are a 5 star dealership in my book. Jennifer James, the service manager, is great any problems I have recently purchased my second car from them they are a 5 star dealership in my book. Jennifer James, the service manager, is great any problems I have she is there to fix them and make my experience enjoyable. Andrew, my finance guy, got me an awesome deal on my recent car purchase he took the time to make sure I had the best deal possible and kept me informed the whole time More

I came to Mazda Huntington Beach for my first time to get my oil changed. I was pleasantly surprised when I met Mark. Not only was he friendly but he really knows cars! I have a couple problems with my car t my oil changed. I was pleasantly surprised when I met Mark. Not only was he friendly but he really knows cars! I have a couple problems with my car that nobody else has been able to help me with. He took a look figured out the problem and I will be back in next week to get it fixed. I will be coming here for all my car problems! Oh and they washed my car too. Thanks Mark. More

i have given this dealership this rating because, i was absolutely satisfied after my experience. All the workers and in particular steve liewald were extremely nice, friendly and very knowledgable when it absolutely satisfied after my experience. All the workers and in particular steve liewald were extremely nice, friendly and very knowledgable when it came to selling my fiancee and i a car.I highly recommend going to huntington beach mazda if you are in search for that zoom zoom mazda! More

Great service and communication every time.I would recommend this dealership to friends and family.My vehicle is always clean and ready when promised.Mark and John both have a great sense of humor and recommend this dealership to friends and family.My vehicle is always clean and ready when promised.Mark and John both have a great sense of humor and personality which make it a pleasure to do business at H.B.Mazda. More

Let me just say that there is a young guy working there in the service dept.named Mark and he is so incredibly courteous and efficient. He remembers me when I come in and his attitude is one of the main re in the service dept.named Mark and he is so incredibly courteous and efficient. He remembers me when I come in and his attitude is one of the main reasons I have become loyal to this particular dealership. Customer service is huge for me. Basically- if you treat me right- you have my loyalty. Also- they have the added perk of a play room- my four year old loves it. More

My experience as a first time new car buyer at Huntington Beach Mazda could not have been more comfortable. Chuck really took time to ensure that I looked at every car I was interested in and curious about, Beach Mazda could not have been more comfortable. Chuck really took time to ensure that I looked at every car I was interested in and curious about, allowing me to test drive vehicles and ask questions about various models and makes, even demonstrating a knowledge of the used Hondas and Toyotas available on site. I was not rushed in any part of the process, and he even encouraged me to take the necessary time to think over this decision. He was informed, efficient, and friendly, and this service from a car salesman completely exceeded my expectations. By the time I drove away in my new car, I felt as though I was part of the family as the staff and Chuck gathered to see me off with waves. An amazing experience! More

The routine service I required was handled quickly and the service advisor...Mark.. was very helpful in explaining the current condition of my 2007 Mazda 6 Wagon. I would recommend Huntingtton Beach Maz the service advisor...Mark.. was very helpful in explaining the current condition of my 2007 Mazda 6 Wagon. I would recommend Huntingtton Beach Mazda for service and sales. The cost of the service is comparable to the brand name oil change only places. Going to the Mazda dealer for routine maintenance costs about the same and you get dealer trained service to maintain warranty on your Mazda. More