Huntington Hyundai

Just completed a purchase of a 2021 Genesis GV80 Prestige with the assistance of Jordan Ward and Courtney Morse . What a fine team of professionals they are. The process was enjoyable and the dealership and with the assistance of Jordan Ward and Courtney Morse . What a fine team of professionals they are. The process was enjoyable and the dealership and vehicle both exceed my expectations. I highly recommend consulting with this fine team More

Horrible! They will lie to you and rip you off. They claimed that they check all their used cars thoroughly. I bought a used car and took it to a mechanic within the 48- hour window they gave me to retu claimed that they check all their used cars thoroughly. I bought a used car and took it to a mechanic within the 48- hour window they gave me to return it if there were problems. I returned the same day (within a few hours) to show them the mechanic’s report but they refused to look at it! They said the mechanic was lying! I took car to the most reputable mechanic in the area - Gustafson Brothers. They took back the used car I bought but stole my deposit of $1000 and returned only $250) . On top of that I had to fight to get the registration back for my own car that I had sold to them. They claimed they didn’t know where the registration was. Unprofessional, rude, arrogant, nasty and untrustworthy. Thieves. They work as a team to swindle you then steal your money with a smile. Grinch eat your heart out. (Their ste is not up to date w respect to current employees). More

Making a large purchase is always stressful. Bob made this a stress-free shopping experience and easy purchase for me. He also went above and beyond by helping me set everything up (bluetooth and other t this a stress-free shopping experience and easy purchase for me. He also went above and beyond by helping me set everything up (bluetooth and other technical accessories that I was not used to working with), and he called me after the purchase to assist me with any technical questions I had when I got home. He was honest (honesty is something that is hard to find these days in sales), personable, and he worked with us and our budget. Overall, it was a great experience working with him. I don't think I would have been as satisfied if I got my vehicle elsewhere or with someone else. :) More

Attempted fraud We waited 30 days to write this review in order to provide data without conveying emotions. On Nov 5th we brought our car into the Huntington Hyundai We waited 30 days to write this review in order to provide data without conveying emotions. On Nov 5th we brought our car into the Huntington Hyundai service department to have a recurring brake light electric short fixed. They claimed it was not under warranty and that front brake pads and rotors needed to be replaced ($565.95). Also added other charges not requested: cabin filter, coolant service and following month inspection amounts (for a total of $913.85 + tax). Nestor, the service department representative sent a text with the breakdown of costs. Nestor was very rude and disrespectful when I questioned how a 2017 Elantra with just over 21,000 miles and driven with caution needs rotors and pads and that electric short in brake light is not covered under warranty. We took the car home without having repairs done and immediately had two estimates elsewhere. Mavis said brakes had 40% left on the pads and the rotors were fine, Mavis also replaced BOTH bulbs in for FREE. Two days later we brought the car to a local gas station for a NY state inspection and there was no mention of needing brakes. Hyundai claimed that a car that has just over 21,000 miles and driven with caution needs rotors and pads and that electric short in brake light is not covered under warranty. BTW we have purchased 5 new Hyundai’s from this dealership. This is a case of fraud plain and simple. We have reported this to the NY Attorney General’s office and will be reporting it to Hyundai corporate. I recommend staying away from this business. Vote with your dollars! More

Don't insult my intelligence Although I greatly enjoyed working with the sales team,, I cannot say the same about the service department. I pulled up to the "wait" area for my 9am Although I greatly enjoyed working with the sales team,, I cannot say the same about the service department. I pulled up to the "wait" area for my 9am appointment and waited and waited and waited. I finally saw a mechanic and said "excuse me, will we (there were two vehicles behind me) be getting checked in? The mechanic kept walking and mumbled "I don't know where he is." Well, that is not good customer service. All employees should be trained to provide assistance to the clients. I finally met with the service associate, went inside, explained what I needed, and had a seat. The room was packed but I expect a crowd at car places so that has nothing to do with my negative review. The mechanic looked over my car and then the service associate tells me that my filters (air and cabin) are dirty. I ask to see them and they tell me the car is up on the lift. I guess you are going to have to take it down so I can see what you are speaking about. Before they show them to me they quote some astronomical figure as to how much the filters are and how much the labor will be. HA! Do you think because a woman walks in you are going to try to rip her off? WRONG GAL, BIG MISTAKE! Do you honestly think that I am going to agree to an 89 dollar charge when I know that filter is 7 dollars? NOPE but good try. I am not sure what type of training the team goes through but this part needs to be eliminated. After I showed the service associate the cost of the filters, he went back to the parts department and guess what? The cost suddenly dropped about 60 dollars (for one) and about 30 for the other, It is a miracle! I am a very bright person and do not appreciate companies who try to rip people off so therefore, this is why I am providing a negative review. Customer service should be your number one priority but it certainly was not during my visit, Please change your procedures so that other clients can provide positive feedback. More

Awesome Experience getting New Santa Fe SEL Plus!!! We had really nice experience working with Jordan on getting new Santa Fe SEL Plus for my brother. Jordan was very knowledgeable about the car and wal We had really nice experience working with Jordan on getting new Santa Fe SEL Plus for my brother. Jordan was very knowledgeable about the car and walked us through all features in details, At no point he was pushing us to get the car. We knew we wanted to get that car and worked with Jordan, Barbara to reach the price that worked for our budget. I have been through many dealerships but Hyundai Huntington is one of very few that is very professional, not pushy and work with customers to get what they want at a very competitive price! We also had opportunity to work with Courtney Morse in finance department when we went to pick up our car and it was a straightforward process, never pushed us to get into anything extra, explained all of our options and we went with what we needed. Jordan is amazing!! Barbara and Courtney are great! I would highly recommend this dealership for your next Hyundai Purchase More

Great buying experience and great car I am thoroughly pleased with my experience buying my new Elantra at Huntington Hyundai. Bob Awn was wonderful, fully transparent, and friendly. Barbar I am thoroughly pleased with my experience buying my new Elantra at Huntington Hyundai. Bob Awn was wonderful, fully transparent, and friendly. Barbara made the delivery process bearable. The whole experience was a positive one. More

Service Employees lack moral. Don’t leave anything valuable in your vehicle if you take it here to be serviced! I knew the moment I left the parking lot that I left an item in plai Don’t leave anything valuable in your vehicle if you take it here to be serviced! I knew the moment I left the parking lot that I left an item in plain sight and figured it would be there when I went to pick up my vehicle but it was gone. Unethical employees for sure. Would recommend getting your vehicle serviced elsewhere if possible. More

A geat experience Buying a car from this dealership was a pleasure and our salesperson Fred Gilbert could not have been more helpful. Fred made sure we were fully fami Buying a car from this dealership was a pleasure and our salesperson Fred Gilbert could not have been more helpful. Fred made sure we were fully familiar with our new car and had everything ready for us when we returned to pick up the car. More

Hyundai SE purchase The sales associate was professional and knowlegeable, making the car purchase easy and trouble free. There was little pressure so I look forward to d The sales associate was professional and knowlegeable, making the car purchase easy and trouble free. There was little pressure so I look forward to driving another reliable Hyundai. More