Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Huntington Volvo
Huntington, NY
693 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
693 Reviews of Huntington Volvo
August 19, 2026
Easily the worst experience anyone can have with a car dealership. First, they sold me a new car which ended up being a lemon as it was defective and unsafe to drive due to a gas leak. The gas leak stunk dealership. First, they sold me a new car which ended up being a lemon as it was defective and unsafe to drive due to a gas leak. The gas leak stunk up my entire house after being parked in the garage for just 12 hours. My kids couldn’t sleep in the house. I called the salesperson repeatedly over several days but he did not answer or return calls. He finally responded and told me I could come within an hour and they’d inspect the car. They also told me I wouldn’t have a loaner for over a month. Once they acknowledged the car was defective, they finally gave me a loaner. However they refused to take the lemon back permanently and said this is my car which they will try to fix. They also wouldn’t offer any discount They claimed they fixed the car, but I told them I did not feel safe taking the car back, as there was a major defect, the gas odor was very strong, and I have two young kids. They didn’t care. They said this is my car and I have to return the loaner immediately or they will call the police on me. I told the manager I recently had a death in the family, I commute to the city five days a week, and will have to figure out how to get a new car. I asked for an extension but he again didn’t care, threatened again to call the police, and called me repeatedly (6x an hour) to schedule pickup of the loaner. I reminded them of the death in the family and that I was with family but they again did not care at all. I stepped away from my family to coordinate them picking up the loaner. They came to my house and picked up the loaner. They gave me no heads up that they’d be dropping off the lemon, even though I repeatedly told them I didn’t feel safe driving it. Then, instead of dropping the defective car off in my driveway, they parked it ON MY LAWN!! Please avoid this place at all costs. Horrible experience. I informed Volvo corporate, they agreed I shouldn’t take back the defective car, and did right by me when this dealership refused to. More
by mpond1
Employees Worked With
Jonathan Hernandez, Frank Brus, Joe Vitale, Paul Rocco, Steve Rentz, Richard Perlmutter, Edduin Rodriguez, Peter Hutzler
July 08, 2026
Johnathan and the team made the car-buying process simple and straightforward. Their honesty and professionalism were the highlight of my experience. I am loving my XC90. and straightforward. Their honesty and professionalism were the highlight of my experience. I am loving my XC90. More
by Taylor
Employees Worked With
Johnathan Hernandez
May 12, 2026
Edduin was fabulous from beginning to closing - informed, patient and consistent. He answered all questions clearly and promptly and went out of his way to help make the deal. Highly recommend! patient and consistent. He answered all questions clearly and promptly and went out of his way to help make the deal. Highly recommend! More
by Sarah
Employees Worked With
Edduin Rodriguez
January 06, 2026
I visited Huntington Volvo about two months ago to look at an XC60 and was initially connected with my salesperson, Kayla. She was friendly, knowledgeable, and able to answer my questions about features an at an XC60 and was initially connected with my salesperson, Kayla. She was friendly, knowledgeable, and able to answer my questions about features and trim levels. The test drive went well, and when we returned, I explained that I wanted to see lease numbers with only taxes and fees paid upfront. With help from the finance manager, Karen, we agreed on a specific vehicle and pricing structure, and I left a deposit. Once I got home and reviewed the paperwork more closely, I noticed that the upfront taxes and fees we had agreed on were not itemized. This is where the trouble began. When I called Kayla for clarification, she was unable to provide a breakdown and transferred me to Karen, who also struggled to explain how the numbers were calculated. When I shared that my own calculations didn’t match what appeared on the paperwork, Karen assured me that the amounts were estimates and that everything would be finalized and corrected when I arrived to pick up the car. A few days later, when I went to sign the final paperwork, the same discrepancy was still there, but worse. An additional $1,200 had been added to the upfront costs with no clear explanation. Kayla admitted she wasn’t sure what the fee represented and brought Karen over to explain. What followed was a series of shifting explanations: First, that it was related to the miles already on the car (it had been a loaner). Then, that the computer system had added it for unknown reasons. Then simply, “I don’t know, this is just how it is.” None of these explanations accounted for the extra $1,200, and I didn’t feel comfortable signing paperwork that couldn’t be clearly explained. The sales manager, Dan, came over and said he would review everything with the general manager and get back to me on Monday. On Monday, Kayla and Karen contacted me saying the issue had been resolved. Fortunately, I asked for the updated paperwork before making the trip back. The new paperwork showed that only $200 of the unexplained $1,200 had been removed. The remaining $1,000 was still included, with no clear documentation to support it. When I questioned Karen, she again could not provide a consistent explanation. At one point she said it represented the bank fee, but that fee was already listed separately on the contract. After more back and forth, Karen sent yet another version of the contract, this time highlighting a number on a different line to suggest the problem had been fixed, but the actual fees I would be required to pay had not changed. It felt misleading, and at that point, I no longer trusted the transparency of the process. I ultimately decided not to move forward with the purchase. When I requested my deposit back, I was told the dealership needed 5–7 business days to process the refund. It then took multiple reminder emails just to ensure that someone actually processed it on time. Overall, this was a very disappointing experience. While my salesperson was pleasant, the lack of transparency, unclear fee explanations, inconsistent information, and repeated errors in the paperwork made it impossible to feel comfortable completing the deal. I hope Huntington Volvo takes steps to improve communication and clarity in their process so future customers don’t encounter the same issues. More
by MsGee12
Employees Worked With
Kayla, Karen, Dan
December 04, 2025
I had a wonderful experience with the dealer. Edduin was very patient and knowledgeable. He explained everything clearly and made the process easy. I'm extremely satisfied, highly recommend! Edduin was very patient and knowledgeable. He explained everything clearly and made the process easy. I'm extremely satisfied, highly recommend! More
by CC
Employees Worked With
Edduin Rodriguez
