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81 Reviews of Huntington Volvo- Service Center
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December 02, 2023
Had my car for over 1 month this time to fix computer messages that were not accurate. Last time had my car 4 times to fix side view mirror issue messages that were not accurate. Last time had my car 4 times to fix side view mirror issue More
by lou11647
Helpful August 29, 2023
Edduin was super helpful! Many thanks on helping us get a great deal. Highly recommend! Many thanks on helping us get a great deal. Highly recommend! More
by demasi.alex
Employees Worked With
July 10, 2023
I purchased a 2018 S90. Very good car. And I had what I felt was a good experience leasing the car. The price was good too. Service until the lease was due in 2021 was excel Very good car. And I had what I felt was a good experience leasing the car. The price was good too. Service until the lease was due in 2021 was excellent. Since I had only 32,000 miles on a 45,000 mile lease, and new cars were going for more than sticker, I purchased the car off the lease. This is when the trouble with Volvo of Huntington began. The salesman told me I HAD to purchase an extended warranty. It was expensive. I didn't want to. He said that Volvo required it. I contacted Volvo finance and they said that was absolutely not the case. I contacted someone I knew at NYSADA who then contacted the dealership. At that point I received a call from the sales manager complaining to me that he had quotas to meet and that they were in business to make money. How is this my problem. I bought the car without the extended warranty. Now it's time for an oil change and they wanted $180 plus 3.5% surcharge for a credit card. When they handed me the authorization, it should $1,800. Oops. An honest mistake but thankfully I caught it. I handed it back unsigned and drove away. I will never go back there. What they don't know is that my wife was going to purchase an XC60 soon. Too bad for them. I'll pay for good products and good service but they're dishonest. The service department has always been great. Those that work there don't set policy and have always been a pleasure to deal with. Too bad they work at that dealership. More
by Lance
Employees Worked With
March 01, 2023
Poorly educated service advisors. Twice in a row misdiagnosed my car's problem over the phone . Made me wait over a month each time for a service appointment. Both times the issues we Twice in a row misdiagnosed my car's problem over the phone . Made me wait over a month each time for a service appointment. Both times the issues were related to a phone app that could be fixed same day. More
by akor
Employees Worked With
Over the phone advisors
January 27, 2023
Joe went the extra mile to get me the perfect car. Have been dealing with him since I leased a S90, now a S60. Have been dealing with him since I leased a S90, now a S60. More
by erapm
Employees Worked With
Other Employees :
Everybody in the service department is a step above
August 16, 2022
Great Service provided by Kleanthis Papadelias (Klint) very attentive and great follow up. Recommend this dealer based on its excellent service. very attentive and great follow up. Recommend this dealer based on its excellent service. More
by aagubi
December 06, 2021
in summer of 2020 I had a few problems with my used in summer of 2020 I had a few problems with my used Volvo I bought, including the fact that I had to the unlock button dozens of time for the ca in summer of 2020 I had a few problems with my used Volvo I bought, including the fact that I had to the unlock button dozens of time for the car to open. I am not kidding if it is less than 10 times I feel like the car is functioning well, every morning when I have to leave it is usually between 20-40 clicks of the button for the car to open, now most people would say “must be the batter”… but that doesn’t make sense because at the time the car was a year and a half old, and it happened every single time with both keys, so I brought the car to Huntington Volvo to have this issue resolved, they gave me the car back the next day and told me it was a software issue and is now fixed, they were very much wrong! I contacted them back a few months later and explained to the woman who was making my new appt the situation again, and her response was “what is your phone number?” now for a company that claims through their automated that they provide “exceptional” service, I could not believe a simple apology for the matter I was dealing with could exit this woman’s mouth at the same time, so I said “everything I just explained to you are things you claimed were fixed the first time (there was an issue with the sunroof too) so you really can’t say sorry” her response was another “what is your phone number?” so in a moment of shock, after spending $35k+ on a European automobile thinking that I would receive even a shred of empathy when the service provided is up to absolutely no one’s standards seeing that my car was still giving me the same problems, I used an expletive to describe this woman’s attitude, actions and overall demeanor, since then they have REFUSED to take my car in and due the repair they promised me to begin with, when if they would’ve just taken the time to do the right thing and fix it in the first place, this issue would have never come up, since the I have also contacted Volvo of NA multiple times just to have them tell me there is nothing that they can do, as a matter of fact there is, STAND BEHIND YOUR PRODUCT, and make the dealerships that you license your name to stand behind the product as well, as someone who was going to be in the market for a XC60 for my fiancé, I do not feel as if Volvo or any of their local dealers is deserving of my business now, and frankly I would not feel comfortable buying a bumper sticker from them after this experience More
by ace0097
October 21, 2021
“Excellent service experience- Joe Tiso " We bought our “Excellent service experience- Joe Tiso " We bought our 2016 Volvo XC90 six years ago at Volvo Cars of Huntington, and we only service our car at “Excellent service experience- Joe Tiso " We bought our 2016 Volvo XC90 six years ago at Volvo Cars of Huntington, and we only service our car at Volvo of Huntington, although we must travel thirty plus mile to get there. That’s because we love our car and want only the best for it. Our experience with Joe Tiso, has always been nothing less than excellent. We appreciate his level of professionalism, thoroughness, and honesty. Joe keeps us updated every step of the way helps and continues to ensure our vehicle performs in “Top Shape.” I would recommend anyone that cares about superb Volvo car servicing to visit Joe, you will not be disappointed. In addition, there are several complimentary services given at every visit. Your service will begin with the courteous and pleasant valet guys. Also, you’ll find that Kathleen and the entire service staff are friendly and very helpful. Best service experience, repeatedly. KerryL More
by Kleu
Employees Worked With
October 04, 2021
Donna Disanti provided excellent serviceTimelyGreat Donna Disanti provided excellent service Timely Great contact communication Worked with my auto body company Donna Disanti provided excellent service Timely Great contact communication Worked with my auto body company More
by Laurac43
Employees Worked With
Donna Disantis
