Sales. Service. They go hand in hand. Apparently these 2 "Joes" have written the book on sales and service excellence. I would follow these 2 gentlemen wherever they work. Although our family loves the brand, Joe Vitale has been instrumental in my continued patronage of their dealership. He constantly keeps me informed of my ownership status, and gives me advanced notice of opportunities as they apply to my purchases. Joe V. makes it very easy to buy a car...takes care of the details that, for me, often wind up being an unpleasant task. Joe Tiso has been my go-to contact, for many years, in this dealership's service department. His attention to detail, concern for satisfaction, has made it very easy to obtain service. Even when inconvenienced by a vehicle in service modes, Joe T. is immediately concerned with making the entire service experience a pleasure. Things break. ..no matter what the product. Service, as administered by Joe T., makes it so worth it all.