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Huntley Ford
Huntley, IL
1,042 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,042 reviews
December 04, 2010
TOM PECK FORD IN HUNTSVILLE RIPPED ME OFF I bought a TOM PECK FORD IN HUNTSVILLE RIPPED ME OFF I bought a car from Tom Peck Ford and it was a Piece of CRAP. Had it shipped to Oregon on the Salesm TOM PECK FORD IN HUNTSVILLE RIPPED ME OFF I bought a car from Tom Peck Ford and it was a Piece of CRAP. Had it shipped to Oregon on the Salesmans promise that it was a GREAT car. Good paint, excellent condition all around. We couldn't find a car here in OR that fit daughters criteria. So we had it shipped. This car has been nothing but heartache since it arrived a month late. Dash is cracked, battery was DEAD, paint is peeling and bubbling and is coming off in huge flakes. Body shop states that this car was in an accident that was not reported on Car Fax. Dealer claims it is all normal wear and tear....and will not fix the issues. They are saying tough luck to a car that they sold. So much for saying they try and work out customer service issues. Please don't make the same mistake we did! Avoid this car lot. AVOID TOM PECK FORD they are just out for a quick buck. Watch your pocket book with these people. More
by TabItha1
Employees Worked With
Ron
July 29, 2008
Bought a car that had some problems at purchase, was told to bring it back and they would take care of it.....at our earliest convenience. Service dept not open on weekends...only oil changes. Husband has to bring it back and they would take care of it.....at our earliest convenience. Service dept not open on weekends...only oil changes. Husband has been very busy with work. We have three kids all in carseats along with the baby that arrived shortly after buying the car. Was finally able to take van in 11 months after purchase - there were other problems as well. They refuse to fix the problem they told us to return for since the salesperson didn't write it down. Why should we suffer due to a neglectful salesperson? I will not return. Also have friends who will never return to this location as well for other issues....wish they would have told us before we made the mistake of buying from Tom Peck. Go elsewhere! More
by jenmomma
Employees Worked With
various service people who are nice but dept is slow and not very knowledgeable, also salesperson who is oddly enough no longer with them, also rude manager who lied - said we could have gotten a van for rental when that is untrue according to everyone in
