Back

Huntley Ford

Huntley, IL

4.8
2,172 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
Contact Dealership

13900 Automall Dr

Huntley, IL

60142

Directions

By Type

Showing 2,172 reviews

February 09, 2026

I had a hard time deciding between a new, but basic Ford Escape and a used, but more fully equipped Ford Explorer of similar price. My sales manager provided me with a detailed breakdown of the 5-year cost More

by Tatyana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Huntley Ford responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2026

Needed to be picked up and dropped off. Were On time, quick, and no hassles. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Mar 28, 2026 -

Huntley Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

February 08, 2026

Said two hour wait and was done in two. Honest. They need more Service techs. More

by J Undles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 28, 2026 -

Huntley Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 07, 2026

The employees at the dealership are always super helpful and super motivated to help you as well. I wish all businesses were like them. More

by Arvin B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Mar 28, 2026 -

Huntley Ford responded

Hi Arvin! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2026

Went to the quick lane and got an oil change, tire rotation, spark plug replacement, and overall vehicle check. More

by D.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 28, 2026 -

Huntley Ford responded

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

February 07, 2026

Rudy was very professional, very efficient, and very friendly. The best dealer service center in the area. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Mar 28, 2026 -

Huntley Ford responded

Hi Karl, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

February 06, 2026

At home recall service was done quickly and with excellent courtesy. Thank you for coming out to my house. More

by Janea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
Mar 28, 2026 -

Huntley Ford responded

Hi Janea, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 03, 2026

I’ve asked this dealership multiple times to stop calling me, and the calls have continued anyway. At this point it feels more like harassment than customer service. On top of that, they are advertising v More

by mcgary521
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Becky Barruss
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : all of them
Apr 26, 2026 -

Huntley Ford responded

Mcgary521, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients.

January 27, 2026

Usually I'm not the biggest fan of the whole "car salesman vibe" but the guy who helped me out was really cool, I didn't feel that pressure or awkwardness you feel at some dealerships just a respectf More

by Heromc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Kittaneh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Vader
Mar 28, 2026 -

Huntley Ford responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 27, 2026

When choosing a new car at Ford Huntley, I struggled to decide between two models, as each offered its own advantages for my needs. Instead of pushing me to choose one option, my sales representative compa More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Huntley Ford responded

Hello Jeff, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

...
92
...