Tom Peck Ford - Service Center

Was our first time here at their service dept. and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck we brought in had been to another shop and we ended up putting a bunch of money into the truck that wasn't the issue we took it in for. To say the least we spent close to 3k and still wasn't running right so we decided to take into Ford. They found the problem and fixed it and it runs great now. The follow up is also great there. They care about getting your vehicle fixed right and making the customer #1. More

This whole team was SUPER HELPFUL! I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, sho I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, showed me that I could install myself but walked me back to service who was able to take care of me right away AND used my FordPass points! Thank you for making this so easy! More

I’ve been getting sick and tired of all the quick lube shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a b shops around here, so I decided to just try my dealership. Completely expected to be paying more but I was wrong. They were behind, and there was a bit of a wait but they provided quality work and it was cheaper than the quick lube shops. Very pleased, will be coming back and hoping the quality work continues in the future. More

The service department at Huntley Ford has been nothing but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! but great to work with! Isabella was extremely helpful and accommodating. We have had our F350 in twice and have had a great experience both times! More

Great mobile service option! Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Su Elyn got called me about a recall on my F150. We scheduled a mobile service visit. Ed came out with the van and did the recall right in my garage. Super convenient since I have a baby. Thank you so much!! More

Throughout my entire experience, I was consistently treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who ret treated with the utmost care and attention by the team. Belle, who collected my vehicle, Adam, who provided exceptional service, and the lady who returned my vehicle, all demonstrated a high level of professionalism. I would like to express my sincere gratitude to each of you for your excellent service. Your dedication to your customers is truly commendable, and I consider myself fortunate to have had the opportunity to interact with such a professional team. Thank you for making my experience a memorable one. More

Service Manager noted I had open recalls on my 2022 Ford Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and completed the recalls in less than an hour. He was thorough, knowledgeable, friendly and showed great care for my vehicle. I love the mobile remote technician service, my vehicle does not have to be tied up for hours or days to have repairs made. More

We had a recall for my husband’s car Ford Transit 2017. Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this ser Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this service especially the mechanic Adam, he is the best! Thank you so much! More

Rudy was very informative throughout the process. He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectiv He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectively. I would recommend to anyone to bring their vehicle in to be services by you. You have gained all future business for my truck. More

Tim and his team go out of their way to make sure that you feel like family! They do outstanding work too! you feel like family! They do outstanding work too! More