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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
785 Reviews

785 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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December 18, 2024

The Staff are very friendly , considerate and thorough in explaining what my vehicle needs to be done More

by ABESAMISMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback! We at Huston Chrysler Dodge Jeep RAM are thrilled to hear that you found our staff friendly, considerate, and thorough in explaining your vehicle’s needs. We pride ourselves on providing excellent service and appreciate you taking the time to share your experience. We look forward to seeing you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 14, 2024

Arturo was very specific in the problem with the car and what the expected costs would be More

by dbower27214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We're glad to hear that Arturo provided you with clear communication about the issues and expected costs related to your vehicle. At Huston Chrysler Dodge Jeep RAM, we strive to ensure our customers feel informed and supported throughout their experience. We appreciate your review and hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 09, 2024

Everything was good, customer service, completion of my service needs and they returned my van cleaner than when I brought it in. More

by deniseernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie
Dec 10, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with us at Huston Chrysler Dodge Jeep RAM. It's fantastic to know our customer service met your expectations and that your van was returned cleaner than before. We appreciate your support and look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 09, 2024

The dealership got the Job done in short amount of time and the lady Maddie was very nice to me. More

by KEANEWST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We’re thrilled to hear that Maddie provided you with excellent service and that we were able to get the job done quickly for you. At Huston Chrysler Dodge Jeep RAM, we strive to make every experience a positive one. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 07, 2024

I've used this dealership for all the service on my 2014 RAM. I've always been satisfied and recommend them to anyone needing service on their vehicle. More

by Steve P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with our service department for your 2014 RAM. Your recommendation means a lot to us at Huston Chrysler Dodge Jeep RAM. We appreciate your trust in us and look forward to seeing you again for any future service needs! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

Everyone is very polite and accommodating. My vehicle was ready much earlier than expected. Have always had good service there. More

by dixiegirl2754
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We at Huston Chrysler Dodge Jeep RAM are thrilled to hear that you had such a positive experience. It’s great to know that our team was polite and accommodating, and that your vehicle was ready ahead of schedule. We truly appreciate your loyalty and look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

Awesome people to deal with. The service department did exactly what they promised. I will definitely continue to use them. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that our service department met your expectations and provided you with great service. It's fantastic to know that you'll continue to choose Huston Chrysler Dodge Jeep RAM. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

Great customer service, Answered my questions and answered my phone calls without much delay. Thank you. More

by kenemuth8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We appreciate your positive feedback about the customer service at Huston Chrysler Dodge Jeep RAM. We're glad to hear that your questions were answered promptly and that you felt taken care of. We look forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

They were attentive to my concerns. They actually listened to what I had to say. Allowed me to talk to the tech directly which I think helped. On't my only reservation and I do not bl More

by jparker1251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe the text name was jason
Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback with us. We're glad to hear that our team was attentive to your concerns and that you appreciated being able to speak directly with the technician. It's important to us that you have a clear understanding of the services we provide. If you have further questions or would like to clarify any information regarding your vehicle, please don't hesitate to reach out to us directly at Huston Chrysler Dodge Jeep RAM. We're here to help and ensure you have a great experience with your vehicle. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

Although Maddy’s communication was professional, I was very disappointed with the loaner service. I was informed that I needed to return the loaner with the same amount of gas it had when it was provided More

by mylucybelle08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Good afternoon this is the service manager Walter I was not made aware of this issue of our loaner not having any fuel in the vehicle and would like to get you a discount or take care of your next oil change

Dec 06, 2024 -

mylucybelle08 responded

Please feel free to call me on my cell to discuss. [REDACTED]. If I am unable to answer, please leave a message and I will return your call. Please know that I asked Maddie prior to picking my vehicle up if anything could be done about the gas situation and was told that she had to ask. I thought surely the dealership has had this happen at some time and has a standard procedure in place for these types of cases. When I arrived and I asked if there was a solution regarding this matter, I was informed that her (Maddie) manager said there was nothing that could be done. At that point, I was honestly surprised. My family and I have always owned Ford vehicles and believed it was a lack of customer service on the brand of the dealership. I appreciate your reply and I look forward to hearing from you soon. Respectfully, dg

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