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Huston Chrysler Dodge Jeep RAM - Service Center
Avon Park, FL
809 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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809 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center
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August 19, 2024
Service department responds in a timely fashion to my cars needs. Always friendly, courteous and helpful. cars needs. Always friendly, courteous and helpful. More
by squawvalley2
Verified CustomerEmployees Worked With
August 19, 2024
I needed to bring my Jeep in for a warranty repair. Less than 30k miles and all four shocks were leaking badly. Awful! Rearranged my work schedule to accommodate a day without my vehicle (difficult, as Less than 30k miles and all four shocks were leaking badly. Awful! Rearranged my work schedule to accommodate a day without my vehicle (difficult, as my work requires a vehicle to drive me around the state). Dropped the Jeep off the night prior so it would be available to work on at the start of the day. Had to leave it there all day as the dealership is not exactly close to my house, I have a busy work schedule, and it was difficult to find a ride to pick up the Jeep. I had to pay $19.99 + tax to have my tires rotated when they were already taken off the vehicle. Twenty dollars to put my tires back on in a different order? Seriously?? Most shops do this for FREE as a courtesy. I had to greatly inconvenience myself and another person to drive me back and forth, and my vehicle did not even get washed! Nor was the hybrid battery charged when it was sitting around for hours waiting to be picked up. These small, basic courtesies should always be taken care of. Customers are greatly inconvenienced when they have to go without their vehicle for an entire day through no fault of their own. The least that can be done is small courtesies like a tire rotation, quick exterior wash, and courtesy charge for PHEV vehicles. On the up side, the scheduler was friendly and professional. More
by jacqivreeken
Employees Worked With
July 15, 2024
We needed to replace battery in our motorhome. They had the correct battery in stock and could get us scheduled with no delay. The waiting room is always nice and has drinks and snacks. They al They had the correct battery in stock and could get us scheduled with no delay. The waiting room is always nice and has drinks and snacks. They always treat us nice and we feel appreciated. Would Definately recommend Wells Dodge! More
by c21jct
July 11, 2024
Technician required extra time in an attempt to resolve my Town & Country check engine light. Resolution was a $6000.00 fix. I was charged $375.00 to find this out. Said no thanks and followed a friends a my Town & Country check engine light. Resolution was a $6000.00 fix. I was charged $375.00 to find this out. Said no thanks and followed a friends advise and saw a exhaust specialist in Sebring who correctly diagnosed the problem and the repair with the part, including the diagnosis was $178.00 total. Huston Chrysler reimbursed me the $178.00 which I felt was fair because of the mis diagnosis. More
by don80
July 09, 2024
Madii was great, I will definitely be back for all of my service and maintenance needs service and maintenance needs More
by krismoore1689
Employees Worked With
Other Employees :
Allen Peacock, Kirstin Hall, Eric Rice
July 03, 2024
We’ve been a long time customer and Arturo has always been there to help us. been there to help us. More
by zaldycdp
June 26, 2024
Excellent service Mattie is a fantastic service manager always keeps me informed all steps of the process always keeps me informed all steps of the process More
by LEEA2216
June 24, 2024
Vehicle needed repaired. Was done in timely manner. Staff is friendly and they explain everything so I can understand what is going on. Was done in timely manner. Staff is friendly and they explain everything so I can understand what is going on. More
by dalebrion
June 24, 2024
Two owners--father and son--two Pacificas--2019 and 2023--and the dealer can not separate the two. Replacement part for the 2023 was given to another owner when the service department could not contac 2023--and the dealer can not separate the two. Replacement part for the 2023 was given to another owner when the service department could not contact the correct owner. This survey came before the vehicles were actually serviced. More
by boblusby
June 24, 2024
Great fast service! Will continue to come back for future service to my vehicles , thanks! Will continue to come back for future service to my vehicles , thanks! More
by Pedrogomez1997
