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Hutch Chrysler Dodge Jeep Ram

Paintsville, KY

Overview
Employees
Reviews
Vehicles
4.7
33 Reviews
At Hutch Chrysler Dodge Jeep Ram, we're more than just a car dealership in Paintsville. We're also members of the greater West Liberty KY, Pikeville KY, Logan KY and Jackson KY communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chrysler, Dodge, Jeep and Ram sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
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1082 3rd St

Paintsville, KY

41240

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Showing 33 reviews

August 17, 2026

One of the best salesman I’ve ever had and a good friend thanks Jason More

by glenchilders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Our team enjoyed guiding you through the purchase of your used Chevrolet Colorado. Knowing Jason’s service stood out to you and that you’ve found a friend in him is rewarding. Hutch Chrysler Dodge Jeep Ram

August 17, 2026

Very nice and professional. Apologized for the long wait, kept me updated on the process. More

by MUSTANG_MISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
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Aug 17, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

We’re glad our service team kept you informed throughout the service on your Jeep Grand Cherokee. Knowing you found our communication professional despite the wait means a lot to us. Hutch Chrysler Dodge Jeep Ram

August 12, 2026

Always good to get me scheduled for service without long wait times. Very professional and friendly. More

by GREG400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Knowing you could schedule your Jeep Wrangler service without a long wait and found our team professional and friendly is rewarding. Your five-star rating and kind words mean a lot to our service team. Hutch Chrysler Dodge Jeep Ram

August 11, 2026

I went in to have a something looked at that were under warranty. After telling them there was a popping sound in the rear I was informed there was nothing wrong and that I was being charged because nothin More

by CAPTAINB.KIDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kendrick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Michell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Please give me a call personally at 606-297-5066. Gunner Slone Hutch Chrysler Dodge Jeep Ram

August 04, 2026

The department went above and beyond to meet the needs of my family. They have always done an excellent job for us. More

by BRENT.TACKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Aug 04, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Knowing your family felt fully supported by our service department means a lot. Thank you for trusting us with your Chrysler Pacifica time and again. Hutch Chrysler Dodge Jeep Ram

August 01, 2026

Very professional, friendly, and took care of my needs. Best dealership experience and very respectful More

by MATTKMC03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 01, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for sharing how professional and friendly our team was during your Jeep Wrangler service. We’re glad to hear we addressed your needs with respect and care. Please reach out when you need future service assistance. Hutch Chrysler Dodge Jeep Ram

March 27, 2026

Good service great people friendly and fast a little expensive for a oil change I thought More

by MIKE_VEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Hunter
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Mar 27, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for rating us five stars and recognizing our team’s friendly, efficient service on your Ram 1500. We understand your concern about oil change pricing and appreciate your feedback. We look forward to serving you again and delivering an even better experience next time.

March 16, 2026

I believe I was overcharged for this repair. I was not given my “broken” starter back. Two hours labor to change out a starter is too much time. More

by RHOLBROOKCSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent Hunter
Print
Mar 21, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 09, 2026

Quick, friendly service and answer any questions I have. Service work is always done correctly. More

by RACHELW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 09, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

We’re glad our team could deliver quick, friendly service and address all your questions. Thank you for trusting us to service your Ram with accuracy. We appreciate you taking the time to share your experience.

March 09, 2026

Excellent service center. Waiting area is out of the way of crowding and in a quiet place. Took care of all my vehicle issues. Does not charge a diagnostic fee like other bad More

by DALLASWARD37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Mar 09, 2026 -

Hutch Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about our Jeep service team. We’re glad the quiet waiting area and waived diagnostic fee addressed your needs and reinforced your trust in your Gladiator. John and the rest of the staff look forward to assisting you again.

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