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Hutcheson Ford - Service Center

St. James, MO

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768 Reviews

768 Reviews of Hutcheson Ford - Service Center

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July 26, 2019

Good place nice people. Took good care of us! They kept in contact with us through the process and let us know what was going on. We will definitely use Them again. More

by austin29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Jul 29, 2019 -

Hutcheson Ford responded

We greatly appreciate you bring your service needs to Hutcheson Ford. Your business is valued and we are honored to receive 5-stars across the board. Thanks again.

July 23, 2019

Work on my truck I called the service department a couple times about getting things done to my truck they were more than double the price than Sakelaris Ford was and More

by Cobra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Welch, Gordy Wells, Dallas Gerding, Tyler Rolufs, Tyler Collins, Cameron Bogart, Kaitlin Brown
Jul 26, 2019 -

Hutcheson Ford responded

We would like to thank you for taking the time to fill out the survey and also talking with our service manager regarding your concern. We strive very hard to provide the best service at a competitive price and are happy to meet or beat any estimate from another Ford Dealer. We use a very structured parts and labor pricing system to ensure we are giving accurate estimates of repairs to our customers. We appreciate your business and will strive to earn your business in the future. Thank you.

July 18, 2019

Took care of our Explorer Helped us out on our Explorer that we purchased. We’ve had a few mechanical issues and they took care of it right away. Very good people to deal with. More

by benjaminmorton1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Holt, Dallas Gerding, Tyler Collins, Cameron Bogart
Jul 19, 2019 -

Hutcheson Ford responded

Thank you for allowing Hutcheson Ford to service your Explorer. Efficient and complete customer service is a top priority thus we greatly appreciate receiving your 5-star rating.

July 15, 2019

Friendly and comfortable The waiting area is very comfortable with nice amenities and the staff is very friendly. Top notch facility in service and sales. Even when only there More

by LGDAVISJR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jul 16, 2019 -

Hutcheson Ford responded

Thank you for sharing your experience and rating us with 5-Stars. We appreciate your business and thank you for stopping in.

July 15, 2019

Great Service Would have been stranded in southwest Missouri without a car but for the rental department at Hutcheson Ford. They even sent a shuttle to come pick me More

by slspf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin Brown
Jul 15, 2019 -

Hutcheson Ford responded

Thank you for selecting Hutch's Rent-A-Car. We appreciate your business and we are proud we were able to be there for you.

July 12, 2019

Tires are us .... Head out on vacation. Truck loaded get 1 mile from home, tire light comes on ?? Rock in tire loosing air quickly. Hubby fixes temporary and calls Go More

by ruth2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Jul 12, 2019 -

Hutcheson Ford responded

Well happy vacation. What a start, however, we are so pleased we were able to get you back on the road, safely. Enjoy your time away and travel safely.

July 09, 2019

service Everything went very smoothly and repair was completed in a timely manner. As always I received very prompt and friendly service. Everyone in the ser More

by pscbccf
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Jul 09, 2019 -

Hutcheson Ford responded

We thank you for bringing your vehicle needs to Hutcheson Ford. And thank you for the 5-star rating. You and your business is greatly valued.

July 09, 2019

Oil change Nice relaxing atmosphere , everyone helpful & professional. Took advantage of oil change package.great deal, so I’m going to purchase another oil More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Bogart
Jul 09, 2019 -

Hutcheson Ford responded

Beth, we value your business. Our $99.,95 oil package for 5 oil changes is a great deal at $20 per service. Great for your teen!

July 08, 2019

Tire repair Great and friendly service! Made a point to get me in for a tire repair before the holiday even with a booked schedule! Would highly recommend! More

by Chelsea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jul 09, 2019 -

Hutcheson Ford responded

Thank you, Chelsea, for your 5-star review. Your safety is a top priority. We appreciate your business.

July 04, 2019

I bought my car here and they have always treated me well. I buy the oil change special which makes maintenance affordable. I have never had any problem getting an appointment when I need one and the staff is More

by 1948wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Jul 05, 2019 -

Hutcheson Ford responded

Thank you for purchasing our 5 oil change package for $99.95. We believe in offering our customers value and a high level of customer service.

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