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Hutcheson Ford - Service Center

St. James, MO

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768 Reviews

768 Reviews of Hutcheson Ford - Service Center

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June 14, 2019

Great experience I’ve always had exceptional service at Hutcheson. All of the employees are very friendly and thorough. I feel like I’m not being overcharged and the w More

by walkermama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the man form the oil change department that helped me. , Joe Welch, Gordy Wells
Jun 14, 2019 -

Hutcheson Ford responded

Thank you for sharing your 5-Star experience of Hutcheson Ford. Your business is valued and appreciated. Please visit us again.

June 10, 2019

Unexpected repair I had been told that my battery needed replaced several months prior. So when the time came to do so it was a no brainer. They replaced the battery bu More

by richard_kahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Dallas Gerding
Jun 10, 2019 -

Hutcheson Ford responded

We thank you for bringing your repair to our service department. We do listen and truly care about our customers and their happiness. Please visit us again if and when we can be of assistance.

June 08, 2019

Aweso.e service department Took my new f-150 in to have the oil changed, dropped off the truck early for an appointment that afternoon and they got it done way earlier than it w More

by LKBrigg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Gerding, Ron Riffel, Tyler Collins
Jun 10, 2019 -

Hutcheson Ford responded

We are very proud of your service team; they are very dedicated to providing outstanding customer service as well as exceeding expectations. Thank you for bringing your new F-150 to Hutcheson Ford.

June 07, 2019

Great service! I got 4 new tires for my vehicle. They ordered exactly what I wanted, and gave me the cost in advance, along with the option to buy an inexpensive roa More

by SouthSoundGal98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa, the lounge manager, is simply great!:) She is friendly and professional., Joe Welch, Gordy Wells, Dallas Gerding
Jun 10, 2019 -

Hutcheson Ford responded

We are so pleased to receive your 5-Star rating and positive feedback. Customer service is a top priority for Hutcheson Ford as we strive to exceed our valued customer's expectations. Thank you for entrusting your vehicle to our service department.

June 06, 2019

They have always been very nice and helpful I have always had great service with Hutchison Ford. Bought it as a program car and they have always fixed any issues I have had. Service department h More

by FURMAMA65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Gordy Wells, Amy Hitch, Cameron Bogart
Jun 06, 2019 -

Hutcheson Ford responded

Thank you for bringing your vehicle to Hutcheson Ford for service. Providing a complimentary shuttle service is just one of the ways we say we appreciate your business. We are honored with your 5-star rating.

June 03, 2019

Always great service. I am always happy with the service. I think the people are friendly and honest and communicate as to how the work is going and if there are any delay More

by JSNELL5990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Jun 04, 2019 -

Hutcheson Ford responded

We appreciate your business and thank you for rating us with 5-Stars. We are here for all your service needs.

May 29, 2019

New tires. Function switch replaced. As always, the boys took phenomenal care of me and my needs. I would, and always do, recommend Hutcheson Ford to all my friends and acquaintances. More

by boatman14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Tyler Collins
May 29, 2019 -

Hutcheson Ford responded

Thank you for your patronage and your recommendation. We value you as a customer and part of the Hutcheson Ford family.

May 28, 2019

Oil change Nice lounge/waiting area with drinks and snacks while you wait. Cameron and everyone else I seen while waiting for my car to be serviced was friendly More

by karenr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Bogart
May 29, 2019 -

Hutcheson Ford responded

We appreciate your business and thank you for entrusting us with your service needs. Please visit us again.

May 27, 2019

Great Service! I had an unexpected, age-related problem come up with my vehicle. They were able to fit me in on short notice, which made me happy because they are my More

by SouthSoundGal98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The nice lady that manages the lounge area!:), Joe Welch
May 28, 2019 -

Hutcheson Ford responded

Thank you for allowing Hutcheson Ford to provide service on your vehicle. We are honored by the 5-star rating. We appreciate your business and kind words.

May 24, 2019

Friendly service but vehicle was not fixed The people in the service department are very helpful and friendly, however the problem with my vehicle was not fixed when I was told that it was. More

by NICOLERAY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
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