768 Reviews of Hutcheson Ford - Service Center
Great experience I’ve always had exceptional service at Hutcheson. All of the employees are very friendly and thorough. I feel like I’m not being overcharged and the w I’ve always had exceptional service at Hutcheson. All of the employees are very friendly and thorough. I feel like I’m not being overcharged and the waiting area is nice and clean and well-stocked. Thank you More
Unexpected repair I had been told that my battery needed replaced several months prior. So when the time came to do so it was a no brainer. They replaced the battery bu I had been told that my battery needed replaced several months prior. So when the time came to do so it was a no brainer. They replaced the battery but after doing so my trucks system reset its air damper settings causing a clicking noise to occur in the dashboard. Since this wasn’t that way when I brought it in for repair, you could probably understand my anger to want it not doing it. The manager listened to my thinking and offered a reduced price to the solution. Knowing that he didn’t have to do this, it meant more to me because he did care about my complaint. Most service departments would have just said take it or leave it. But he was very happy to make things happen even if it was most likely a coincidence that it occurred. I had the repair done and drove away happy. This is to let everyone know they want to help anyway that might possibly benefit you first. More
Aweso.e service department Took my new f-150 in to have the oil changed, dropped off the truck early for an appointment that afternoon and they got it done way earlier than it w Took my new f-150 in to have the oil changed, dropped off the truck early for an appointment that afternoon and they got it done way earlier than it was s scheduled. Good work and fast, gove them a try you won't regret it. More
Great service! I got 4 new tires for my vehicle. They ordered exactly what I wanted, and gave me the cost in advance, along with the option to buy an inexpensive roa I got 4 new tires for my vehicle. They ordered exactly what I wanted, and gave me the cost in advance, along with the option to buy an inexpensive road hazard warranty. They even took the time to take a close look at my spare for me. I also got an alignment, rear brakes, and new wiper blades. There was a rebate on the tires, which they took care of for me. There were coupons on the brakes and wiper blades. There are always coupons. If you don't see them on the dealer's website, just go to Ford.com. Their service is great, their prices are reasonable - compare them to anyone else, and you'll see. Plus, they know my vehicle better than anyone else because it's a Ford and that's their speciality. If I have a question about some future service that I need, all I have to do is run it by Joe, my service advisor, and he will tell me what to expect. I trust Hutcheson Ford to take great care of my vehicle, and trust is what it's all about.:) Plus, I just love my new tires!:) More
They have always been very nice and helpful I have always had great service with Hutchison Ford. Bought it as a program car and they have always fixed any issues I have had. Service department h I have always had great service with Hutchison Ford. Bought it as a program car and they have always fixed any issues I have had. Service department has always been great. It’s so helpful that they come pick it up and bring it back. Love that!!! More
Always great service. I am always happy with the service. I think the people are friendly and honest and communicate as to how the work is going and if there are any delay I am always happy with the service. I think the people are friendly and honest and communicate as to how the work is going and if there are any delays. More
New tires. Function switch replaced. As always, the boys took phenomenal care of me and my needs. I would, and always do, recommend Hutcheson Ford to all my friends and acquaintances. As always, the boys took phenomenal care of me and my needs. I would, and always do, recommend Hutcheson Ford to all my friends and acquaintances. More
Oil change Nice lounge/waiting area with drinks and snacks while you wait. Cameron and everyone else I seen while waiting for my car to be serviced was friendly Nice lounge/waiting area with drinks and snacks while you wait. Cameron and everyone else I seen while waiting for my car to be serviced was friendly and helpful. More
Great Service! I had an unexpected, age-related problem come up with my vehicle. They were able to fit me in on short notice, which made me happy because they are my I had an unexpected, age-related problem come up with my vehicle. They were able to fit me in on short notice, which made me happy because they are my first choice of places to take my vehicle. While there, I had "The Works" done. I asked Joe, my service advisor, to have them take a really close look at my tires so I feel safer driving down the road until I can get some new ones. They gladly did, and told me what they found. Then, Joe ordered the tires I wanted and gave me a written estimate. I really like going to Hutcheson Ford. I think all they want to do is take really good care of your vehicle and provide great customer service. More
Friendly service but vehicle was not fixed The people in the service department are very helpful and friendly, however the problem with my vehicle was not fixed when I was told that it was. The people in the service department are very helpful and friendly, however the problem with my vehicle was not fixed when I was told that it was. More