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Hutcheson Ford - Service Center

St. James, MO

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768 Reviews

768 Reviews of Hutcheson Ford - Service Center

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December 06, 2018

Nathan was Awesome! To anyone purchasing a car or truck highly recommend Nathan Kemnitzer! Nathan is friendly, professional knowledgeable and and one heck of a model Amer More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Kemnitzer, Gordy Wells
Dec 10, 2018 -

Hutcheson Ford responded

We appreciate your positive feedback, Paul. Receiving your 5-Star rating verifies that we are doing our customers right by making sure they know they are our number 1 priority.

December 06, 2018

Just a little irritated I am happy they could fit me in for my car but very irritated that I was charged and not informed before service was rendered. More

by tiffanyrichardson199525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Billingsley, Gordy Wells
Dec 14, 2018 -

Hutcheson Ford responded

Thank you for your feedback. We do apologize that when your grandfather called we shared with him the details of your service needs. That will not happen again.

December 03, 2018

Problem that warranty took care of I have had a number of visits to Hutchinson Ford for buying, service and repair. Always met with courtesy and friendly crew. Highly recommend to eve More

by ctx12871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy was not my primary person but I remember him and joked with him., Gordy Wells
Dec 05, 2018 -

Hutcheson Ford responded

Thank you for taking your time to share with us your 5-star experience. We are pleased to learn that you had such a wonderful visit at the dealership and are very thankful for our valued customers such as yourself.

November 30, 2018

Awesome! Awesome! Awesome! Hutcheson Ford is a standout! Old fashioned friendly service where you feel welcome, with quality staff to serve your needs. I would not go anywhere More

by kirganroberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Dec 03, 2018 -

Hutcheson Ford responded

We appreciate your awesome 5-star rating. Your business is greatly appreciated and we are honored by your kind words.

November 28, 2018

always friendly and upfront about the cost Joe is always kind to me when i need service on my car and goes up and beyond for me great man . I will always take my car here More

by slvrbullet831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Nov 28, 2018 -

Hutcheson Ford responded

We greatly appreciate you entrusting your car to Hutcheson Ford Service Department. We are proud of Joe and the high level of customer service is provided. Thank you for sharing your 5-star experience.

November 24, 2018

Service team is very helpful and courteous. I always feel confident at Hutchison Ford that my vehicle is being serviced correctly and efficiently. I know that when I leave with my vehicle it wil More

by connieshanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Tyler Collins
Nov 26, 2018 -

Hutcheson Ford responded

Thank you. Ms. Shanks, for your feedback and 5-star rating. We greatly appreciate you entrusting your service needs to Hutcheson Ford. Your business is valued.

November 23, 2018

Service on car Joe gave attention to my concerns with the car ,and took car of them Got me in and out of service in reasonable amount of time More

by Mike
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Nov 26, 2018 -

Hutcheson Ford responded

We appreciate you taking time Mike to provide such positive rating on the dealership and Joe. Your satisfaction is our number one priority. We thank you for your patronage.

November 20, 2018

Thank You!! Can't express enough the appreciation I have for Hutcheson Ford and the excellent service I receive whether I am purchasing a vehicle or getting one w More

by sbancroft0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch
Nov 20, 2018 -

Hutcheson Ford responded

Your business is much appreciated. Customer service is our number one priority thus knowing we have a satisfied and valued customer in you allows us to be proud of our staff, especially Joe.

November 19, 2018

Great service All around great dealership. Very friendly and polite. Always do good work and go out of their way to explain what needs to be done or what the did. More

by fox545jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris long, Jeremy Williams, colt parsons, Nathan Kemnitzer, Ryan Shockley, Joe Welch, Gordy Wells, Amy Hitch, Dallas Gerding
Nov 19, 2018 -

Hutcheson Ford responded

We appreciate you taking the time to share your experiences and rate use with 5-Stars. Our customers are our number one priority and we are thankful for your patronage.

November 15, 2018

Always awesome! We have had nothing but good service and experiences with Hutcheson Ford. They go above and beyond like no other dealership I have experienced in the More

by tntyamaha1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tucker
Nov 15, 2018 -

Hutcheson Ford responded

We greatly appreciate your comments and providing us with your rating. To receive 5-stars is always our goal and we striving to make every experience at the dealership a pleasant and rewarding one. Thank you for your business as you are valued.

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