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Hutcheson Ford - Service Center

St. James, MO

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768 Reviews

768 Reviews of Hutcheson Ford - Service Center

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September 19, 2018

Service is always excellent! Service staff are always very polite and courteous. I've never had such good experiences with a vehicle service department than I have at this dealers More

by n2nursing82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, Dallas Gerding
Oct 08, 2018 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford for your service needs. We realize you have a choice and choosing us, although not the closest, means we are doing something right by you. Your patronage is greatly appreciated.

September 17, 2018

Great Service! I had the air-conditioning recharged on my vehicle. There were no surprises, and the bill came in under the estimate. I also had my differential flu More

by SouthSoundGal98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe was my service advisor (I did not catch his last name), and one of the Tylers took my initial call for an appointment.
Sep 17, 2018 -

Hutcheson Ford responded

Thank you for entrusting us with your vehicle. Customers are our number one priority and we appreciate you taking the time to rate us with 5-Stars. Please visit us again.

September 17, 2018

F150 recall work Work was done properly all is good really like the cleanliness of shop all personal we’re very friendly Even though I didn’t buy my truck at this d More

by LDF guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Oct 08, 2018 -

Hutcheson Ford responded

Thank you for bringing your recall concern to us. We appreciate you entrusting us with the work needed to fix your F150. Please visit us again.

September 14, 2018

Clay is the best! Clay was very professional in helping me get an estimate on my truck after a car accident. My work schedule makes timing of these things seem complica More

by Nina
Recommend Dealer
Yes
Employees Worked With
Clay Coffman
Sep 14, 2018 -

Hutcheson Ford responded

Your patronage is greatly appreciated. Providing outstanding customer service is one of our top priorities thus thank you for rating us with 5-stars.

September 14, 2018

Excellent work The pick up and delivery service is so convenient. I really appreciate this service! It makes life so much easier -- good to have a dealer we can tr More

by sandibast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Sep 14, 2018 -

Hutcheson Ford responded

Thank you for bringing your vehicle to us for service. We appreciate your business and are here to be of service to you and your vehicles needs.

September 13, 2018

Pleasant! Gordy was very informative and detailed. I was kept in the loop and the cost of my repair was less than what was estimated! Definitely recommend these More

by A. L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Sep 13, 2018 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford as your choice for service. We greatly appreciate your business and rating us and Gordy with 5-Stars.

September 13, 2018

Outstanding service I had my batteries on my F350 die while in a Blue Beacon Truck wash. Had a wrecker tow truck to dealership. Joe took care of me right away and I had m More

by Bobcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, John Bilbrough
September 13, 2018

Outstanding! Above and beyond Excellent service! Had a new key programmed for my F-150. The service manager did some recall/warranty work completed without me having to ask. More

by pjoyner731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Barnett, Ryan Shockley, Gordy Wells, Amy Hitch
Sep 13, 2018 -

Hutcheson Ford responded

Our customers are our number one focus and priority. Thank you for selecting Hutcheson Ford for your service needs. Happy we got your recall complete for your comfort and safety.

September 12, 2018

Great people, great service! Love Hutcheson -- I wouldn't buy or service a car anywhere else. They took an 8-year old F-150 and through a few service visits, made it better than n More

by zridling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
September 09, 2018

Great customer service and great deals! John has impeccable customer service and is always wonderful to work with when it comes to taking care of my car! He provides me information on the pr More

by A72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Sep 10, 2018 -

Hutcheson Ford responded

Your business is appreciated and we thank you for rating us and John with 5-stars. We appreciate you selecting Hutcheson Ford for your service needs.

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