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Hutcheson Ford - Service Center

St. James, MO

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768 Reviews

768 Reviews of Hutcheson Ford - Service Center

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September 04, 2018

Oil change, serviced Service was excellent. Friendly, helpful personnel. Hutcheson Ford is always amazing! Professional with a small town feel! Highly recommend them for More

by deblougray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells, John Bilbrough
Sep 04, 2018 -

Hutcheson Ford responded

Thank you for your 5-star rating. We greatly appreciate your business and thank you for the 5-star rating and continued patronage.

September 04, 2018

Newer customer We left our dealership of 14 years in Rolla because the service just went totally bad. We gave Hutcheson Ford a try and were immediately impressed. Th More

by CORBETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Collins
Sep 04, 2018 -

Hutcheson Ford responded

Thank you for selecting Hutcheson Ford as your new service provider. Providing a high level of customer service is our number one priority. We appreciate your business and continued patronage. Welcome to the Hutcheson Ford family.

September 03, 2018

Just had one gripe I was very disappointed in how they left my vehicle and the mess i had all over my dash from scrapping the inspection sticker . The service tech could More

by slvrbullet831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Welch, Tyler Rolufs
Sep 04, 2018 -

Hutcheson Ford responded

We greatly apologize as this is not normally how we handle our customers as we try to hold ourselves to a higher standard. We thank you for letting us know how we can improve. We will address this so it does not happen again and would like to offer you a complimentary wash and vacuum next time you are at the dealership. Please contact Dallas at 573-265-7015 with your name to receive the free services and for us to determine which technician we need to address.

September 03, 2018

No Hassle Great group to deal with, no hassle during the process makes it a great experience! Gordy knows his suff and always explains in detail so I can unde More

by fqhranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Billingsley, Ryan Shockley, Bridgette Wells, Gordy Wells, Amy Hitch
Sep 04, 2018 -

Hutcheson Ford responded

Customer service is our number one priority and we appreciate you rating us with 5-stars. Thank you for your business.

September 01, 2018

We trust they will do a perfect job. We never have a problem getting our car fixed and they are fast and do really great work. They keep us informed and really care about their customers More

by hooten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish we could remember all their names as everyone was so nice to us. They are all great., Gordy Wells
Sep 04, 2018 -

Hutcheson Ford responded

Thank you for your continued patronage. We appreciate your trust and the 5-star rating.

September 01, 2018

Good service I enjoy dealing with the folks at Hutcheson Ford. They are honest, pleasant, and do a good job with my car. I like the fact that they include a repo More

by JSNELL5990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Rolufs
Sep 04, 2018 -

Hutcheson Ford responded

We appreciate your business and thank you for your continued business. We pride ourselves in providing outstanding customer service thus by your 5-star rating you agree.

August 27, 2018

Simple State Inspection Great service as always, a comfortable place to wait while, free drinks, cold a/c. I’ve used Hutcheson Ford for years and love them. More

by hinkle.christopher.l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Aug 28, 2018 -

Hutcheson Ford responded

Thank you, Mr. Hinkle, for your continued patronage. We greatly appreciate your business and the 5-Star rating.

August 27, 2018

Excellent service! Always honest, thorough and pleasant! I drive over 100 miles to bring my 3 Ford vehicles to Hutcheson Ford and it is always worth it. More

by karen.helmrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Aug 27, 2018 -

Hutcheson Ford responded

Thank you, Ms. Karen, for your continued patronage of Hutcheson Ford. We know you have a choice and by driving over 100 miles to visit us tell us we are doing something right!

August 25, 2018

Oil change This was my first oil change on my new truck. The service from the sales staff when I made the purchase was excellent! The service department is exce More

by zleitner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Bilbrough
Aug 27, 2018 -

Hutcheson Ford responded

Thank you for bringing your new truck to our service department. We appreciate your business and allowing us to be of assistance.

August 23, 2018

Quick follow up service I had the fuel filters replaced on my 2014 6.7 diesel a couple of weeks prior. One of the filters had not seated correctly and as a result air was en More

by stevehelterbrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordy Wells
Aug 24, 2018 -

Hutcheson Ford responded

Thank you for the 5-Star rating. We appreciate your business and thank you for entrusting us with your 2014 6.7 diesel.

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